John Seiffer Profile Banner
John Seiffer Profile
John Seiffer

@BetterCeo

Followers
4,203
Following
1,671
Media
315
Statuses
17,241

I help firms systemize for Operational Excellence so you aren't trapped in the day to day. My book is Check it out! More in linktree

Pittsburgh, PA
Joined August 2011
Don't wanna be here? Send us removal request.
Explore trending content on Musk Viewer
@BetterCeo
John Seiffer
3 years
@robwoodyard1 @TheRickWilson @RonFilipkowski That's why George Washington took his troops by boat, horse or foot. He'd made them get vaccinated and they couldn't fly.
39
103
2K
@BetterCeo
John Seiffer
5 years
@colonelwhiffy @gtconway3d The Republicans are more dangerous than the Russians
48
86
971
@BetterCeo
John Seiffer
5 years
@colonelwhiffy @gtconway3d It's hard but it can be done on election day. Support down ballot Dems - not just presidential candidates. And even if you don't like Dems, the survival of the country depends on it.
25
64
618
@BetterCeo
John Seiffer
5 years
@Danielle1239 @MarkBjorge @sarahnferris The Republicans are more dangerous than the Russians
13
19
327
@BetterCeo
John Seiffer
7 years
@benjaminwittes Please add voting rights, and gerrymandering reform to that list.
11
38
317
@BetterCeo
John Seiffer
2 years
@samlymatters There's a guy on YouTube who answers spam phone calls with YES to every question till they just hang up.
4
2
310
@BetterCeo
John Seiffer
5 years
@centsability2 @TheresePhilaPA @RandyRainbow Back when this was written, 92 was considered to rhyme with "to you"
5
0
237
@BetterCeo
John Seiffer
5 years
@genebsperling @woofpickle The Republicans are more dangerous than the Russians.
9
36
194
@BetterCeo
John Seiffer
7 years
@zeldalaflame @pwcdanica @carterforva I hope the Dems get this lesson on a national level.
3
5
156
@BetterCeo
John Seiffer
4 years
@MicroSFF I think is was Kurt Vonnegut who said something to the effect of "We were put on Earth to fart around & don't let anyone tell you different."
2
13
128
@BetterCeo
John Seiffer
6 years
@jwgop @MollyJongFast The Republicans who enable him (all of them in Congress) are more dangerous than the Russians.
1
13
115
@BetterCeo
John Seiffer
6 years
@Susan_Hennessey "Congress Shrugs" it's the Republicans who are shrugging. The Republicans are more dangerous than the Russians.
4
25
107
@BetterCeo
John Seiffer
5 years
@SamWangPhD I believe ~40% voted for Herbert Hoover in the midst of the depression. & If you read @Teri_Kanefield you'll find ~40% of ppl want to follow an authoritarian leader.
8
23
103
@BetterCeo
John Seiffer
5 years
My step daughter (who's now in law school) was going through some old school papers. In 3rd grade she had to invent a new law. She came up with #UniversalIncome . That was in 1999. @scottsantens check it out.
Tweet media one
8
33
98
@BetterCeo
John Seiffer
21 days
@shilohpie @bethanyjbabcock @scottdavisCRE My dad once told me he regretted giving me lobster when I was young. I developed a love for it.
1
1
105
@BetterCeo
John Seiffer
2 years
@michelletandler I've been in quite a few in person meetings w people unprepared. They just didn't wear pajamas.
1
5
99
@BetterCeo
John Seiffer
6 years
@ASlavitt
Andy Slavitt 🇺🇦
6 years
One thing I learned as former Medicare Administrator is many people describe the day they qualify for Medicare as one of the happiest days of their lives.
231
1K
6K
1
9
92
@BetterCeo
John Seiffer
1 year
Employees are not your partners. A thread.
12
10
89
@BetterCeo
John Seiffer
5 years
@JRubinBlogger @TheRickWilson No not because of Barr. He did the job he was hired to do. Because the media forgot that and reported what he said as news rather than PR in service to his boss.
3
9
84
@BetterCeo
John Seiffer
10 months
The BEST book I've ever read on management (and I read a lot) is The Manager's Handbook by David Dodson. It will take at least a year if you do it right. WHY? Because every page is actionable. It's a handbook, a how-to, a reference book to improve your management skill ...1/2
8
2
87
@BetterCeo
John Seiffer
5 years
@NASA @NASAHubble I'll have what he's smoking.
1
1
76
@BetterCeo
John Seiffer
3 years
0
0
76
@BetterCeo
John Seiffer
7 years
@pjmcgovern4 @benjaminwittes Depends on the state. In Pennsylvania see It came from the League of Women Voters & Common Cause. It works toward amending the state constitution so district maps will be drawn by citizens not legislators. That's how most countries do it.
2
22
74
@BetterCeo
John Seiffer
5 years
@mchastain81 Bull Durham
4
0
67
@BetterCeo
John Seiffer
5 years
0
0
53
@BetterCeo
John Seiffer
2 years
@unsexy_biz_guys @sweatystartup Govt control is pretty much what makes something a currency. Check out Debt - the first 5,000 years by David Graeber & the issue of Bloomberg that Matt Levine wrote on Crypto. Remember it was basically impossible for US citizens to own gold till 1974.
12
1
69
@BetterCeo
John Seiffer
6 months
@housleyd I made dinner for my (now) wife on our first date. She told her neighbors my address and they said if she wasn't home by midnight they'd call the cops. She was. That was 25 years ago.
2
0
59
@BetterCeo
John Seiffer
6 years
@BronckoBamma @Susan_Hennessey The Republicans are more dangerous than the Russians
4
5
50
@BetterCeo
John Seiffer
6 years
@pmohme @msuster I disagree - especially for a startup. GM is a function of unit economics. EBITDA is a function of volume. If you have good GM you can scale, if not you're toast. If you have bad EBITDA there could be many causes and possibly solutions.
5
1
60
@BetterCeo
John Seiffer
1 year
@ClintFiore Stage 1 Company vs Stage 2
Tweet media one
6
6
58
@BetterCeo
John Seiffer
3 months
@LeadershipAcad1 Make sure they get that customers pay their paychecks not you!
4
0
56
@BetterCeo
John Seiffer
3 months
This is the change from a stage 1 company to a stage 2 company. Measured by where the CEO/Owner puts their focus.
Tweet media one
@bzises
Ben Zises
3 months
Wild how much time founders end up spending on “People-related tasks” @rex_woodbury
Tweet media one
Tweet media two
1
1
5
7
4
55
@BetterCeo
John Seiffer
17 days
@chrisxmunn Is Uber till being subsidized by investor trying to gain market share?
3
0
54
@BetterCeo
John Seiffer
2 years
If you want to scale your company you have 2 choices. 1 - find a never ending supply of great people 2 - develop systems that can produce great results with normal people.
7
9
52
@BetterCeo
John Seiffer
3 months
@eduschesne1 Consider it a health issue not (just) a behavior issue.
2
0
52
@BetterCeo
John Seiffer
3 months
@Camp4 It's easy to notice headwinds but hard to feel tailwinds. Some are our characteristics (beauty, brains, natural skills) others are our birth circumstances. I'm a white, straight, male born in mid-20th century America to middle class parents. Doesn't get much luckier than that.
3
0
51
@BetterCeo
John Seiffer
7 months
Even when it's not Friday @SMB_Attorney likes his pizza. Thanks for sharing it with the gang at @MainStSummit
Tweet media one
4
1
48
@BetterCeo
John Seiffer
4 months
@LeadershipAcad1 We don't break down our cost - it's a fixed bid not an estimate. But if it doesn't fit your budget perhaps we can adjust the scope of work to something you'd like better.
6
0
46
@BetterCeo
John Seiffer
4 months
When doing a systems inventory for a company, I ask each person how they know if they're doing a good job. Then I ask how does their boss know Then I ask the boss how they know if their ppl are doing a good job. The answers give a good idea how robust the company's systems are.
3
5
46
@BetterCeo
John Seiffer
2 months
@MatznerJon I think parents are farmers not sculptors. You can't always create the child you want. Learn who they are and nurture that. You can set them in a good environment. Peers have more influence than you think. Choose schools & neighborhoods wisely.
5
0
46
@BetterCeo
John Seiffer
6 years
@Anne0304OK @conradhackett In Holland college students can get free housing in some senior living centers in exchange for companionship tasks. I bet the benefit is more than financial in both directions.
1
6
42
@BetterCeo
John Seiffer
11 months
Buying a company is the wedding. Running it is the marriage. Don't mistake one for the other.
7
4
43
@BetterCeo
John Seiffer
7 months
Life tip for people in their 20's & 30's who want to get ahead. Manage where you get your dopamine hits from. Get them from productive activities. Hint - not sports betting. If you don't manage it you're at the mercy of those who will.
8
0
43
@BetterCeo
John Seiffer
6 years
@JohnADouglass @ALostrich Tax all the churches regardless.
1
1
38
@BetterCeo
John Seiffer
4 months
@SteveWiesnerSMB May I remind you, sir that this is twitter. You must see things in black or white in ways that apply to everyone with no nuance. I don't make the rules.
3
0
42
@BetterCeo
John Seiffer
1 year
Chillin on the porch with a Laphroaig & a Rocky Patel. In a sky chair (Google it they're sweet.)
Tweet media one
7
1
41
@BetterCeo
John Seiffer
5 years
@JoanAlker1 When I was an employer we hated advertising for openings because we got so many people just applying to make an unemployment credit. We hired from people we knew as much as possible so we didn't have to advertise. This will make that worse too.
1
3
37
@BetterCeo
John Seiffer
6 years
@VanderHead @ezraklein Every time I've tried to comparison shop, nobody could tell me the cost. Providers say ask the insurance company & they say ask the provider. So there's that.
2
1
36
@BetterCeo
John Seiffer
6 years
4
2
32
@BetterCeo
John Seiffer
7 months
Output Thinking is now live on Amazon - kindle and paperback. It includes 20 exercises for your CEO Time - ways to work ON your business. Also links to extras - handouts and videos. Check it out. link in the next post.
10
1
35
@BetterCeo
John Seiffer
4 years
@julepandme @chrislhayes The phrase pro life was always propaganda from the anti-abortion faction. The media bought into it years ago and it stuck. Same problem w "believe in" evolution or global warming. One doesn't believe in them any more than one does gravity. Can deny them though.
4
4
34
@BetterCeo
John Seiffer
8 months
Had a win today. A client who has karate school and we've been working on systems - particularly for training instructors. He said the latest batch of instructors took the least amount of training from him directly and are the most compliant to his company standards. 🔥
3
0
35
@BetterCeo
John Seiffer
6 years
@benjaminwittes @BradMossEsq @lawfareblog You lost me at the word rules. He doesn't pay attention to them and the GOP won't force him to. GOP is more dangerous than Russia.
0
1
30
@BetterCeo
John Seiffer
7 years
Or why the Dems don't promote universal health care as a benefit to business.
@scottsantens
Scott Santens
7 years
I will never understand why the GOP doesn't want to help business by lifting the burden of employer-based healthcare
Tweet media one
15
58
100
4
19
29
@BetterCeo
John Seiffer
3 years
@markydoodoo @Ygrene Never. Not til today.
1
1
30
@BetterCeo
John Seiffer
3 months
Imagine a flashlight being moved around inside a dark attic. From the point of view of the flashlight the entire room seems well lit. Ppl have a tendency to see the world like that & assume what what works (or doesn't) for them works (or doesn't) for everyone. Then we post on X
11
0
30
@BetterCeo
John Seiffer
6 years
0
3
27
@BetterCeo
John Seiffer
1 year
When you're making big changes to your business: restructuring, new business models, getting procedures out of ppl's heads into documentation - progress won't feel linear. You can do 90% of the work & see 0 progress. Then BOOM it all comes together in that last 10%. Keep going!
3
3
28
@BetterCeo
John Seiffer
7 months
@LeadershipAcad1 1st congratulations! 2nd, so much good stuff in the replies. What I haven't seen mentioned relationships with external folks - customers, vendors, suppliers. Connect w them so the connection is w the company not a person who may leave. Esp relationships w seller if they're going
1
0
28
@BetterCeo
John Seiffer
28 days
Folks are looking for a plug & play solution (EOS, Scaling up, Morning Routine, Diet) but nothing works for everyone & NEVER right out of the box. Yes there is science to running a company (& life) but it takes art/adjustment as well. Don’t follow blindly – learn & adapt
3
2
29
@BetterCeo
John Seiffer
11 days
Lots of new followers–time for a reintroduction A biz owner my entire life: One firm I ran from 1,500 miles away–in the ‘90s. Now I’m mostly retired but don’t own a boat so I keep helping SMB owners systemize to live better. More + link to a free coaching session & my book in bio
4
0
30
@BetterCeo
John Seiffer
5 years
@normative It's almost like you can't write enough laws to counteract bad people. One flaw in the constitution is there is no reset button when too many bad people get in power. I'm looking at you Mitch. Parliamentary systems have a reset and don't give the minority as much veto power.
2
3
28
@BetterCeo
John Seiffer
6 years
0
0
27
@BetterCeo
John Seiffer
5 years
@AwardsDarwin Crazy. They should be standing in a circle.
2
0
27
@BetterCeo
John Seiffer
9 months
Every KPI should have a lever. I see clients with too many KPIs. When I ask what will they do about them they often don't know. Is it just FOMO? Every KPI you track should have a lever someone can pull to adjust it if it's headed in the wrong direction. Or don't track it.
2
1
28
@BetterCeo
John Seiffer
2 years
1
0
27
@BetterCeo
John Seiffer
8 months
Are you going to @Mainstsummit next week? Hit me up in the app. Let's meet face to face.
9
0
28
@BetterCeo
John Seiffer
2 years
@ClintFiore Some people just don't want a boss - even if that boss is their own personal goals or financial well being.
3
1
26
@BetterCeo
John Seiffer
1 year
I see ppl living in a house for 15-20 years. Then spend $ fixing it up for market 3 months before they sell. If they'd spent that $ years sooner they'd have enjoyed the house more & had it market ready. Walk your house & list what you'd fix. NOW do that for your business💥
4
2
26
@BetterCeo
John Seiffer
5 years
@mattyglesias Goal of capitalism is to sell more stuff to more people. Goal of healthcare is that people don't need what you provide. Seems like there's a bit of incompatibly.
0
2
25
@BetterCeo
John Seiffer
2 months
Great crowd at @SMB_ash in Salt Lake City.
Tweet media one
2
0
26
@BetterCeo
John Seiffer
10 months
Business is emotional. Customers act crazy. Employees disappoint or worse, betray you. Vendors & banks don't respond. Govt agencies seem to target you directly. Your super power is to be able to acknowledge your emotions & detach from them so you can keep on going.
4
4
26
@BetterCeo
John Seiffer
6 years
@benjaminwittes @JamesMAstill This point indicates that the Republicans are more dangerous than the Russians. "Yet any damning verdict on Mr Trump by Mr Mueller would be effective only if there is political will to enforce it."
0
5
20
@BetterCeo
John Seiffer
1 year
Great to meet SMB Twitter folks IRL. @InsureSMB &,I had coffee this morning at Espresso A Mano in #Pittsburgh
Tweet media one
3
0
26
@BetterCeo
John Seiffer
11 months
@constantraise @SanchizeUnfltrd The best economists have predicted 9 out of the past 5 recessions.
4
0
26
@BetterCeo
John Seiffer
1 year
Working Capital definition from a guy w/ no accounting background. A biz buys something (inventory or labor) & turns it into something to sell for profit. Takes time till they get paid. Working capital is the $ it takes to run the biz during that time. How wrong am I?
6
3
26
@BetterCeo
John Seiffer
6 years
@drvox Years ago I read an article about this. Had a quote from a convicted murder on death row. He said he was beaten as a child "But I turned out alright." A guy on death row.
0
4
20
@BetterCeo
John Seiffer
4 months
Ask ppl to explain IN THEIR OWN WORDS how they'll know if they've done a good job. You'll know if you've done a good job explaining the outputs you expect to see. Can you imagine how much this improves performance reviews?
3
1
25
@BetterCeo
John Seiffer
2 years
Hey @WilsonCompanies Here's an exercise for @HoldCoConf If I gave you $10k, $100K or $1M (pick your number) to invest in one of your companies, how accurately could you predict the timing of when it would generate ...
4
1
25
@BetterCeo
John Seiffer
7 years
0
0
23
@BetterCeo
John Seiffer
6 years
@Ocasio2018 I had a client who left investment banking to start his own small company. He told me he cd analyze the numbers to decide whether he shd buy an insurance company BUT the analysis of which plan to buy for his 15 employees was too complicated.
0
1
22
@BetterCeo
John Seiffer
5 years
@Runicrambler @garrett_wollman @Malinowski Murderer not gravedigger. The Republicans are more dangerous than the Russians
3
5
21
@BetterCeo
John Seiffer
4 years
@rcoh23 @mcuban Most conspiracy theories fall apart when you think about the number of people required to be competent, coordinated, and quiet for it to work.
1
0
23
@BetterCeo
John Seiffer
5 years
0
1
22
@BetterCeo
John Seiffer
6 years
@JoyAnnReid @HuffPost Notable is that the shooting stopped (either because of reloading or a jam) and that allowed Shaw the time to wrestle the gun away. If large magazines were banned more people wd be alive.
0
1
21
@BetterCeo
John Seiffer
1 year
@bradford_hardin Sometimes who you pay is more important than how much you pay and even what you get for it.
3
2
24
@BetterCeo
John Seiffer
1 year
Management tip of the day. Keep a notebook of things your people do well. Jot down the date, time & specifics of what you noticed. Not just outstanding stuff but also just doing a good job. Let then know in real time PLUS look it over before performance reviews.
3
0
24
@BetterCeo
John Seiffer
3 years
@EamonJavers Farm technology put a lot of people out of farm work - perhaps not as quickly. But we needn't "find uses" for the unemployed. We can just tax the financial efficiencies of tech, give people money to stay alive and be part of the economy and they'll find their own uses. #UBI
0
0
23
@BetterCeo
John Seiffer
5 years
@waltshaub The Republicans are more dangerous than the Russians.
1
3
23
@BetterCeo
John Seiffer
3 years
Tweet media one
1
0
22
@BetterCeo
John Seiffer
1 year
What I like most about SMB Twitter is the ability to get to know people over time through what they say or don't say. Then to engage with them in a way that feels genuine. The ability to gather a large follower base is key to this. A 🧵⬇️
4
1
23
@BetterCeo
John Seiffer
1 year
@SMB_Attorney Give up who you think they should be & learn who they are & who they're becoming. Give them names for the emotions they feel. Let them feel & express whatever they're feeling. But teach the difference between feeling & appropriate action.
2
0
23
@BetterCeo
John Seiffer
3 years
@TheSteveHolzer @AlexBerenson The fact that vaccines are a good thing and prevent severe disease and minimize even mild cases is not the same as saying they lead to herd immunity.
2
2
17
@BetterCeo
John Seiffer
8 months
Business deals are sexy but the money is in ops. If ops aren't working or scalable the value of the business in your deal goes ⤵️ I don't know who needs to hear this.
3
2
22
@BetterCeo
John Seiffer
5 years
@ezraklein The Republicans are more dangerous than the Russians
0
2
21
@BetterCeo
John Seiffer
6 years
@CxEnsign @paulkrugman Investment doesn't --> jobs. Corp profits don't. Businesses are not job creators. Adding payroll is the last thing a biz owner wants to do. Only does it when necessary to meet customer demand. Demand - mostly of a healthy middle class - creates jobs.
2
5
21
@BetterCeo
John Seiffer
11 months
Had smoked meat at Schwarz's then saw these buskers banging out some high energy tunes in Old Montreal last night.
Tweet media one
7
0
21
@BetterCeo
John Seiffer
6 years
@waltshaub @TheRickWilson One of the lessons has been how routinely white collar crime goes unprosecuted. Also political crime like lying to Congress and campaign violations. Don't get me started on election fraud done by election officials, not voters.
1
2
19
@BetterCeo
John Seiffer
4 years
@dizzlo89 @realspencergray @emartinez78987 @kylegriffin1 But that might be enough time for a supreme court nomination
4
0
18