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ProfitWell by Paddle Profile
ProfitWell by Paddle

@ProfitWell

Followers
4,883
Following
596
Media
2,086
Statuses
3,880

Putting the Revenue in subscription and SaaS Revenue Operations 📈 Acquired by @paddlehq

Boston, MA
Joined June 2017
Don't wanna be here? Send us removal request.
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@ProfitWell
ProfitWell by Paddle
3 years
Wishing you all MRR* *Merry Recurring Revenue
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@ProfitWell
ProfitWell by Paddle
4 years
@awwstn look what you made us do
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@ProfitWell
ProfitWell by Paddle
4 years
"if you build something for everyone, it works for no one" more on the trend of micro-SaaS from @DruRly 📈
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@ProfitWell
ProfitWell by Paddle
4 years
Something we really admire about @cbkrish (ceo/co-founder at @Chargebee ): he has a playbook for admitting mistakes
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@ProfitWell
ProfitWell by Paddle
4 years
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@ProfitWell
ProfitWell by Paddle
5 years
We are on location at #SaaStrAnnual19 with today’s #Subscription60 , featuring news from @appcues , @walkme , @smartling , @functionally , and @abbiciita on a scooter. Sign up to get this delivered to your inbox daily, and never miss a headline:
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@ProfitWell
ProfitWell by Paddle
2 years
We've got a new episode of Verticals and it’s all about how @Shopify changed the commerce world. We’re curious - what do you think of our latest episode? Let us know.
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@ProfitWell
ProfitWell by Paddle
3 years
Pricing Page Teardown is back for Season 5 🎉 First up, @heyhey . Choose your own pricing adventure:  The TL;DR of the episode takeaways 👇 The full episode 👉
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@ProfitWell
ProfitWell by Paddle
4 years
The word culty gets thrown around pretty liberally in tech, but most tools don’t live up to the hype. @RoamResearch is the rare one that deserves the label. 🧵 on how the #RoamCult informed their pricing and packaging strategy 👇
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@ProfitWell
ProfitWell by Paddle
3 years
Your product can have a plethora of integrations... but do all of them work? @hnshah has some thoughts on this.
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@ProfitWell
ProfitWell by Paddle
2 years
There's one company that blows @hnshah 's mind. That company? @Drift Why? Let Hiten tell you.
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@ProfitWell
ProfitWell by Paddle
4 years
To brand affinity & beyond. @abbiciita says she's spotted a trend: There's a need for brands to amp it up. And folks like @davegerhardt , @Asling , @jayacunzo , @csavage , & @sir_gee_ohhhhh are voicing their thoughts, too. Here's why we care so much:
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@ProfitWell
ProfitWell by Paddle
4 years
Pricing and packaging nerds, this one’s for you. We’re officially launching @RobbyLit ’s Good Better Best at ProfitWell. Check out the first issue here 👇
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@ProfitWell
ProfitWell by Paddle
5 years
Our team is already chatting with so many cool people at #SaaStrAnnual19 (hi @Proposify !), and we want to meet you! Plus, we have some pretty nice swag - just sayin'. #SaaStrAnnual
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@ProfitWell
ProfitWell by Paddle
4 years
We discuss how @Bhalligan grew @HubSpot to a $4.7B market cap and how he continues to scale. We'll cover staying motivated with lofty goals, tackling big meaty problems, and death by overeating vs starvation by not executing.
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@ProfitWell
ProfitWell by Paddle
4 years
Fact: @Zuora ’s content is the gold standard. From marketing to sales pitches, they nail it every time. But how? @TienTzuo shares the secrets:
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@ProfitWell
ProfitWell by Paddle
2 years
The news is out. ProfitWell & @PaddleHQ are merging. And we captured the entire process to show you exactly what it took to make it happen.🎥🎬 Save a seat for the premiere... 🍿
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@ProfitWell
ProfitWell by Paddle
4 years
Times are tough right now. We hear you. You're not alone—not anymore. Today, we’re launching the #SubscriptionStimulus . We’ve teamed up with 20+ partners to provide tools, data, and community— with discounts up to 10% of MRR.
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@ProfitWell
ProfitWell by Paddle
3 years
Team that's most likely to sell you everything in your life @mrsharma Brands. Beats. Billions. @TaylorHoliday Beautiful Mind of Brands @AmandaMGoetz Breaker of Markets Snag em:
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@ProfitWell
ProfitWell by Paddle
4 years
Bold prediction: @BookCameo might be one of the most disruptive companies in the world right now. @RobbyLit makes the case in our latest issue of Good Better Best. Here’s why 👇
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@ProfitWell
ProfitWell by Paddle
2 years
"All I care about as a, as a leader is repeatability and predictability. And to me, planning should be oriented around that and determining what's predictable, what's repeatable." @hnshah
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@ProfitWell
ProfitWell by Paddle
5 years
Welcome to the first #Subscription60 episode of 2019! Headlines from @barstoolsports , @Arbys , @Roku , and more, plus resources from @Appcues and @elitebizmag . Want in on the list? Sign up here:
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@ProfitWell
ProfitWell by Paddle
2 years
Calling all SaaS folks. Good news: We’re dropping the trailer for the all-new Protect the Hustle. More good news: Our episode with @christianbowens of @Paddlehq is available now.
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@ProfitWell
ProfitWell by Paddle
5 years
Crack open a good one. @Drift raises 25 books for any business leader’s must-read list, straight from the mind of CEO @dcancel himself. We may be brief on #Subscription60 , but we’re all about that longform learning:
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@ProfitWell
ProfitWell by Paddle
3 years
"Get ahead of churn with data. Find a way to track your customer's usage whenever they might be dropping off and whatever usage metric is important for them sticking around." - Kelly Danahy of @CompanyCam
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@ProfitWell
ProfitWell by Paddle
3 years
Ever wonder how top DTC brands approach retention? Us too :) so we’re putting ourselves in the customer seat to find out, and taking you along for the ride 👇
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@ProfitWell
ProfitWell by Paddle
5 years
Now this, is a doozy. Marketing Showrunners' @jayacunzo compiles the World's Biggest List of Branded Podcasts & Video Shows. We see you @pluralsight , @Appcues , @thrivehive , @wistia (& endless more) nailing it in the content game. Full rundown on #RecurNow :
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@ProfitWell
ProfitWell by Paddle
2 years
Meeting people on their own plane is essential. When you increase your surface area of other folks, you'll get back what you put into it. @Patticus
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@ProfitWell
ProfitWell by Paddle
3 years
If you have a fragmented user base, go for add-ons. When your product has tons of different use cases, different add-ons and make the product a lot more maneuverable or variable. Our breakdown of @Xero :
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@ProfitWell
ProfitWell by Paddle
4 years
Today we’re launching the ProfitWell Subscription Index—a set of data to help you understand where the market is headed. It tracks B2B and DTC subscriptions when it comes to growth, new revenue, and lost revenue— for the full story, watch this 👇
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@ProfitWell
ProfitWell by Paddle
5 years
Netflix took a DVD rental service and transformed it into a cultural icon. But @Patticus and @hnshah ask: Is @netflix making the wrong tradeoffs in the streaming market? See for yourself at , plus more Netflix news here:
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@ProfitWell
ProfitWell by Paddle
3 years
How it started vs how it's going
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@ProfitWell
ProfitWell by Paddle
2 years
This week's Retention Talk with @neeldesai23 we talk to Liz Stephany of @close with topics: - Eating your own dog food - Learning from Customer Feedback - Two ways you can segment your churn Available wherever you podcast
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@ProfitWell
ProfitWell by Paddle
4 years
"The extreme advantage of remote product development is that you’re forced to document everything or nothing gets done.” @hnshah Calling all product pros, we want to know: How has the WFH mandate affected your performance, in struggle or in success?
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@ProfitWell
ProfitWell by Paddle
3 years
When you get to a more senior level in an organization, you spend more time… drawing boxes. We’ll let @bbalfour explain this one
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@ProfitWell
ProfitWell by Paddle
5 years
If you'll be at tonight's #SaaStrAnnual19 block party, come grab some ice cream from us and meet the team! Can't wait to see you 🙌 #SaaStrAnnual
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@ProfitWell
ProfitWell by Paddle
4 years
taylor swift as #DTC subscriptions, a thread
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@ProfitWell
ProfitWell by Paddle
2 years
A lot of founders and executives get caught up in emotional turmoil... so what should you do? @hnshah spits some truth.
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@ProfitWell
ProfitWell by Paddle
5 years
Make sure to pick up your *free* swag at the registration desk before you leave today! #recur2018
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@ProfitWell
ProfitWell by Paddle
5 years
Our own @patticus sat down with @stephen_cummins to discuss how his beginnings primed him for his current role and why @priceintelligently made the switch to @profitwell . Check it out on the @14MinutesOfSaaS podcast:
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@ProfitWell
ProfitWell by Paddle
2 years
Yep, we did it. 💥
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@ProfitWell
ProfitWell by Paddle
2 years
On this week's brand new episode of #ProtecttheHustle we've got @samarowais diving deep on the language of email. What's the one rule that makes a good email? You'll have to check out the episode wherever you podcast.
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@ProfitWell
ProfitWell by Paddle
4 years
Questions? Ask away. @capiche is known for offering honest conversations around SaaS, and its AMA series offers nothing short of it. Here's why we're digging it—and why you should listen (spoiler: @Patticus is up on the next go-round).
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@ProfitWell
ProfitWell by Paddle
5 years
Be a part of the early access crew for @patticus and @hnshah ’s new project and give them your thoughts on their latest project:
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@ProfitWell
ProfitWell by Paddle
3 years
The series premiere of Boxed Out is here! Today’s episode dives into how Billie wins the razor thin retention game— and where they’re leaving money on the table 🪒
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@ProfitWell
ProfitWell by Paddle
4 years
Who's still in for #SaaStr Annual? Our crew is on board, and @abbiciita is looking for teams on the floor to be featured in our daily show—Recur Now. Let us (or Abby) know you'll be there, and we'll connect. See ya soon, San Jose.
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@ProfitWell
ProfitWell by Paddle
4 years
Now @csavage has the floor. Chris Savage is the CEO and Co-Founder of video marketing tool @wistia . He's breaking down building brand affinity and why shows are the future of marketing.
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@ProfitWell
ProfitWell by Paddle
4 years
Better work = a better world The @functionly team launched the Work Design Podcast last week, which features leaders in the space sharing their secrets on optimizing teams and ultimately building jobs people love. Here's why we care:
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@ProfitWell
ProfitWell by Paddle
4 years
Plans change, we hustle. We're hosting Stay @ Home #SaaStr with our pals at @PaddleHQ tomorrow (think @Patticus , @paddleharrison , @christianbowens )—bringing it all to you, wherever you are on the map. No excuses.
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@ProfitWell
ProfitWell by Paddle
5 years
Who doesn't love a giveaway? Try your luck at booth #207 - will your key open the lock? You could win an all-expense paid trip to Recur, our yearly conference! We've had one winner already - will you be next? #SaaStrAnnual19 #SaaStrAnnual
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@ProfitWell
ProfitWell by Paddle
3 years
Why would you acquire a company that’s sub $10m in revenue? It has a lot to do with what your customers are saying. @sydsloan (CMO at @SalesLoft ) on how and why to acquire a company 👇
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@ProfitWell
ProfitWell by Paddle
5 years
Tradeoffs: a show for product people about the products you know, with the insights you don’t (feat. @Patticus & @hnshah ). Check it out here and sign up for new episodes.
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@ProfitWell
ProfitWell by Paddle
4 years
@dhruvikigai of @SalesHandy wanted to look at whether a freemium model or free-trial model is the right way to go. Find out—on the #ProfitWellReport .
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@ProfitWell
ProfitWell by Paddle
5 years
On today's #Subscription60 , we wrapped #SaaStrAnnual19 with some more news from the floor. Check out @akennada from @GainsightHQ , Stacey Scott from @Elgia_Inc and @whatfix , and Liam Marley from @algolia . Not on our insider's list? Sign up here:
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@ProfitWell
ProfitWell by Paddle
3 years
Calling this the deep brand with speed team. They're fast. They've got word skillz. @profgalloway The DOG @abarrallen Ops at @fast @camillericketts Marketing at @NotionHQ . Snag a pack at
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@ProfitWell
ProfitWell by Paddle
4 years
RevOps and pricing are much the same... They’re both multifaceted, and require buy-in from every party involved. So how do you align the whole crew? Robert Cortese, Director of Pricing at @Solarwinds , tells us how:
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@ProfitWell
ProfitWell by Paddle
5 years
On this morning’s #Subscription60 : Resources from @zuora , @freshdesk , and @teamwork , headlines from @WhimappUK , Apple, and @LoopStore_US , plus more you’ll only see if you get our daily email. Sign up here:
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@ProfitWell
ProfitWell by Paddle
4 years
We analyzed data from 500 software products + 25k users of these products to find that a solid onboarding experience boosts both retention & WTP. We have our eyes on @UserGuiding —making this happen more seamlessly. (& offering a COVID-19 initiative.)
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@ProfitWell
ProfitWell by Paddle
3 years
This week on Tradeoffs: Are you aligned with your customer on what improvements you should make? You should be.
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@ProfitWell
ProfitWell by Paddle
3 years
Tomorrow's another great day to chat retention. Tune in at 2pm ET to understand the State of Retention with our friends at @VisibleVC as @Patticus and @MikePreuss dive into why acquisition is the weakest growth lever.
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@ProfitWell
ProfitWell by Paddle
4 years
Recur 2019's Pricing & Monetization Workshop is just 2 days away. This year's agenda is jam packed. Pictured below are some of the expert pricing strategists joining me at this year's event. Are you ready? Our team is.
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@ProfitWell
ProfitWell by Paddle
4 years
An important question to ask yourself: Are you spending time with people who support your past or your future? We talked with @DanMartell about how you can build a network that pushes you forward 👇
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@ProfitWell
ProfitWell by Paddle
2 years
For subscription reporting without the headaches, ProfitWell Metrics by @PaddleHQ has your back.
@PaddleHQ
Paddle
2 years
The good news: @ProfitWell Metrics is now fully integrated with Paddle and gives you accurate, real-time subscription reporting and analytics - all in one place.  More good news: It’s free.
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@ProfitWell
ProfitWell by Paddle
3 years
Looks like Kim unsubscribed from Kanye
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@ProfitWell
ProfitWell by Paddle
4 years
Hey subscription insiders, ProfitWell here. Spotted: @Patticus dropping SaaS pricing knowledge on @lennysan ’s newsletter. xoxo, PW
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@ProfitWell
ProfitWell by Paddle
4 years
We're watching to see where @Mr312 and team take their magical equation next. Full deep dive into why you shouldn't sleep on @BookCameo here 👇
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@ProfitWell
ProfitWell by Paddle
4 years
. @davegerhardt over at @privy tweeted: "Pricing changes work. Who knew." We sure did. 👋 (It's kind of our thing.) So we're sharing lessons on pricing methods with you, inspired by this success in demand-based pricing.
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@ProfitWell
ProfitWell by Paddle
5 years
The craft and craftiness of interpreting SaaS churn via @chargebee
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@ProfitWell
ProfitWell by Paddle
5 years
Check out @patticus on the latest episode of @StartupCircleco , chatting with @abdoriani about his favorite subjects: #pricing and #churn . Check it out here:
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@ProfitWell
ProfitWell by Paddle
4 years
We say this over and over again at ProfitWell, but you really should care more about pricing. Why?
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@ProfitWell
ProfitWell by Paddle
5 years
ICYMI: @HubSpot , @fuboTV , @pathfactory , @Drift , @reforge , @trafficcurrency and @nanagramphotos all made it into today's #Subscription60 . There's more than we can fit here, so DM us to get on the insider's list 👉
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@ProfitWell
ProfitWell by Paddle
5 years
Today's the day! @Patticus and @hnshah have launched their new series, Tradeoffs. 🎥If you love product, you'll love their breakdowns and analysis of the products you know, with insights you don't. Let us know what you think!
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@ProfitWell
ProfitWell by Paddle
5 years
Inbound marketing is a huge focus for most businesses, but @databoxHQ is here in today’s #Subscription60 to show you outbound marketing is still super effective. Get the full episode with all the extras:
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@ProfitWell
ProfitWell by Paddle
4 years
It's the first breakout session of the day. What are some qualification categories for your company? How do you want to see this data? #Recur2019
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@ProfitWell
ProfitWell by Paddle
5 years
Today it’s @HeyFlywheel ’s flyest design, a stellar @StellaConnect , @Appcues ’ Pirate Metrics calculator, and a boost for @VintraInc . See what we’re working with on #Subscription60 and subscribe for access to it all, straight to your inbox:
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@ProfitWell
ProfitWell by Paddle
5 years
Today we dig into remote work & how @useFYI 's @MarieProkopets turned this struggle into her superpower. Plus, @Pitch raises funds for the future of presentations & @BlueJeansNet launches Smart Meetings. Daily news to your inbox:
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@ProfitWell
ProfitWell by Paddle
5 years
Would you pay a premium for Kanye? We've dropped the idea of a Ye subscription in an episode of our show Pricing Page Teardown, but next week we revisit this titan in Tradeoffs feat. @Patticus & @hnshah . Get episodes @ . More news:
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@ProfitWell
ProfitWell by Paddle
3 years
"People come back all the time. Over a year, for a lot of businesses, you'll see like somewhere between 20 and 30% of churned customers come back because they're aware of you. And a lot of them leave for reasons not even having to do with you." - @Patticus w/ @verblio
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@ProfitWell
ProfitWell by Paddle
4 years
Feel guilty taking time off? You’re not alone. @hubspot and @drift both launched initiatives in the last few weeks aimed at getting their employees to unplug. Is there a right way to go about it? @neeldesai23 and @patticus discuss:
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@ProfitWell
ProfitWell by Paddle
4 years
Real World: B2B. @360Learning drops the first-ever B2B reality show/docu-series, #OnboardingJoei —following @joeei through her first 90 days as a new Content Director in the B2B space. Time to tune in:
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@ProfitWell
ProfitWell by Paddle
4 years
How do you make your podcast someone's favorite? @jayacunzo is helping us answer this one with his new series, The Experience Spectrum. Our own @Patticus claims this is "Some of Jay's best work and that's saying a lot." More on today's episode of Recur Now 👇
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@ProfitWell
ProfitWell by Paddle
4 years
Being fair about pricing and setting expectations early on is going to set you up for success. People want you to be fair. @markitecht #Recur2019
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@ProfitWell
ProfitWell by Paddle
5 years
It’s Thursday, and we have your #Subscription60 : @saastr and @intercom are in our resources, and @netflix made our headlines. Don’t risk missing an episode - sign up here:
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@ProfitWell
ProfitWell by Paddle
4 years
There’s *always* money in the banana stand (if you know, you know) A classic lesson on value metrics inspired by Lucille Bluth👇
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@ProfitWell
ProfitWell by Paddle
4 years
👀
@lennysan
Lenny Rachitsky
4 years
A peek at tomorrow's post, guest written by the one and only @Patticus 👀
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@ProfitWell
ProfitWell by Paddle
3 years
The farther away you get from the things you care about, the closer you get to burn out. @michaellitt , CEO of @Vidyard on the importance of stepping away
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@ProfitWell
ProfitWell by Paddle
5 years
Don't miss today's #Subscription60 , with news from @hulu , @SlackHQ , and @IMDb , plus resources you need from @freshdesk , @HubSpot , and more. Get all this delivered to your inbox bright and early each morning by signing up here:
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@ProfitWell
ProfitWell by Paddle
3 years
So @Patticus said the word "churn" a hundred thousand times... it took nine hours, three minutes, and some change without breaks. Here's why.
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@ProfitWell
ProfitWell by Paddle
4 years
"Nobody benefits from mis-set expectations" @markitecht Example: Sign up for this free account... Enter you CC information here. #Recur2019
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@ProfitWell
ProfitWell by Paddle
5 years
But, what about the WeWorkers? Today on #RecurNow , we Change the Channel to @wistia , get fierce on feedback, & highlight the freshest products this Fri— @VRchat , @EarthClassMail + @wearemudita . Subscribe to get it all to your inbox:
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@ProfitWell
ProfitWell by Paddle
3 years
There's no one who has cracked the growth code quite like @searchbrat , VP of growth @HubSpot . He’s built a pro team with over 60 of the most effective and highest leverage marketers in the industry. And on tomorrow’s episode of Protect the Hustle, he’s sharing the playbook 👇
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@ProfitWell
ProfitWell by Paddle
4 years
#Recur2019 morning takeaway: When thinking about qualification and segmentation think this, "how do you cut out the 'wrong' people but keep the 'right' people? What kind of data will most influence value?"
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@ProfitWell
ProfitWell by Paddle
3 years
Huge BFCM results for ecommerce: Our friends @shopify reported that Black Friday sales increased 75% over last year. @Adobe Analytics is projecting today to be the largest day of digital sales ever recorded.
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@ProfitWell
ProfitWell by Paddle
4 years
"At heart, product-led growth is incredibly intuitive." And the powers of PLG are just beginning. Soon, it'll just mean good business. @productledinc compiled insights from 26 experts, all for you.
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@ProfitWell
ProfitWell by Paddle
4 years
Throughout our data-filled days, we've witnessed far too many companies rejecting their pricing. Which is why this twitter thread, c/o @earnestcapital 's talented founder @tylertringas , caught our eye ⬇️ More on today's episode of #RecurNow :
@tylertringas
Tyler Tringas
4 years
The path to SaaS pricing enlightenment goes: Cost-based pricing > Value-based pricing > Pure Discriminatory pricing. Let me explain...
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@ProfitWell
ProfitWell by Paddle
4 years
"Positioning defines how our product is the best in the world at providing something that a well-defined set of customers cares a lot about." @aprildunford is a product positioning powerhouse, and today she's dropping the knowledge.
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@ProfitWell
ProfitWell by Paddle
3 years
The team that would ensure every human in your industry knew of you @nwalkingshaw Product so good he only wears shorts and hoodies @kyork20 Best friend with a brain @NathanLatka Second coming of Forbes Grab em while they're here:
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