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Gainsight

@GainsightHQ

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13K
Following
7K
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4K
Statuses
17K

The durable growth platform for customer success, product, community, and customer education teams.

San Francisco, CA
Joined January 2010
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@GainsightHQ
Gainsight
2 years
Gainsight CEO, @nrmehta and @NorthpassHQ CEO Steve Cornwell are 🔥FIRED UP🔥 about our acquisition!
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@GainsightHQ
Gainsight
2 years
Manual customer training has had its day. 📚👋 But what’s the solution? Slash your reliance on these tactics and sprinkle in some digital. 💻✨.
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gainsight.com
Manual customer training, i.e., 1:1 sessions with Customer Success Managers (CSMs), PDFs, webinars, etc.—had its day. But it’s quickly falling out of
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@grok
Grok
6 days
What do you want to know?.
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@GainsightHQ
Gainsight
2 years
We’re so excited to bring Pulse to St. Louis this year! Join us at this year’s conference for the latest and greatest in CS, Community, Customer Education, and Product trends! Get the lowest price on tickets today.
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@GainsightHQ
Gainsight
2 years
Starting a business in 2024 comes with more competition than ever before. How can you differentiate yourself? . Focus on customer experience. 🤝🌟📈 Here’s how. 👇.
gainsight.com
To make a real difference in your CX strategy, you need to educate your customers—efficiently and at scale. Make sure you have the right tools in place to help them succeed.
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@GainsightHQ
Gainsight
2 years
There’s more competition than ever before. With so much happening, how do you differentiate your company in this environment? We’ve got the solution: Focus on Customer Experience.
gainsight.com
To make a real difference in your CX strategy, you need to educate your customers—efficiently and at scale. Make sure you have the right tools in place to help them succeed.
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@GainsightHQ
Gainsight
2 years
🚨 2024 GAMECHANGER AWARD NOMINATIONS ARE OPEN! 🚨 Our GameChanger Awards recognize and celebrate customers who leverage Gainsight to change the game of Customers, Product Experience, Community, and Education. Know someone like that? Nominate them today!.
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@GainsightHQ
Gainsight
2 years
The role of Customer Education Manager (CEMs) is becoming common. But how does this role align with Customer Success Managers? Here are how these two functions can work together to enhance the customer experience.
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gainsight.com
Customer success is firmly entrenched in the SaaS business model. According to a 2020 study by TSIA, more than 90% of organizations had a dedicated
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@GainsightHQ
Gainsight
2 years
🏆 We’re looking for GameChangers who are leveraging Gainsight to make an undeniable difference for their customers, teammates, and partners. Sound like you or someone you know? Submit your nominations by Feb. 23, 2024.
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@GainsightHQ
Gainsight
2 years
🚨 2024 GAMECHANGER AWARD NOMINATIONS ARE OPEN! 🚨 Our GameChanger Awards recognize and celebrate customers who leverage Gainsight to change the game of Customers, Product Experience, Community, and Education. Know someone like that? Nominate them today!.
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@GainsightHQ
Gainsight
2 years
We don’t make the rules 🤷 Get SUPER EARLY BIRD pricing on your Pulse 2024 conference ticket before January 31, 2024! .
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@GainsightHQ
Gainsight
2 years
New year, new location for Pulse 2024! If you want to do more for your #CS, #CE, #Product, or #Community organization, Pulse 2024 is the place for you! We’ll see you in St. Louis, MO, May 15-16, 2024. P.S. Super Early Bird pricing ends January 31, 2024 👀
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@GainsightHQ
Gainsight
2 years
RT @evanreiser: Excited to share the first ESI episode of 2024 featuring Karl Mosgofian, CIO of @GainsightHQ. We discuss balancing the hype….
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@GainsightHQ
Gainsight
2 years
RT @powertofly: Haritha Etakula, director of teammate success at @GainsightHQ, shares how the company helps people bring their whole selves….
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powertofly.com
We sat down with Haritha Etakula to hear how Gainsight helps people bring their whole selves to work and its positive impact on the company culture.
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@GainsightHQ
Gainsight
2 years
RT @SaaStartups: 5 Predictions about the Future of Customer Success in 2024 with @gainsighthq CEO @nrmehta and SaaStr CEO @jasonlk. By @mia….
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@GainsightHQ
Gainsight
2 years
ICYMI: Generative AI is here. 🤖 Gainsight’s latest AI features, including Meeting Assist, Customer Cheat Sheet, and Takaways, help make work more meaningful. Learn how we’ve combined AI-powered productivity with customer success. 🤝.
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@GainsightHQ
Gainsight
2 years
✨ We want YOU to dazzle our audience at Pulse 2024! We’re looking for experts in CS, Community, Product, and Customer Education to speak at Pulse 2024. 🎤 Submit yourself or nominate a colleague! Submissions are due January 26, 2024!.
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gainsight.typeform.com
Gainsight's annual Pulse Conference is heading to St. Louis! Nominate yourself here to take the stage!
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@GainsightHQ
Gainsight
2 years
📣 CALLING ALL CSM, PRODUCT, CUSTOMER EDUCATION, AND COMMUNITY PROFESSIONALS! We’re looking Pulse '24 speakers! Are you or someone you know an expert in your field? Nominate them to join us at Pulse 2024 in St. Louis, MO. Submissions are due Jan. 26, 2024!
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gainsight.typeform.com
Gainsight's annual Pulse Conference is heading to St. Louis! Nominate yourself here to take the stage!
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@GainsightHQ
Gainsight
2 years
The future of AI is here! In our latest episode of Hot Takes, Gainsight Enterprise Customer Success Manager, Brady Bluhm discusses the impact of AI in CS, what jobs AI will be taking over, and whether AI will remove some of the humanity from our interactions. 🔥🔥🔥. #AI #CS
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@GainsightHQ
Gainsight
2 years
RT @SimplyBetterUK: We helped @GainsightHQ to deliver their Pulse Europe event. Uniting 1300 global Customer Success profs. A chance for th….
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@GainsightHQ
Gainsight
2 years
RT @churnfm: 🎙️Today on the show we have @StephenCornwell, SVP of Strategy for Customer Education at @GainsightHQ. Listen to Steve dive i….
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@GainsightHQ
Gainsight
2 years
Customer Success is no longer a nice-to-have; it’s a need for organizations! Our latest blog shows how to get your CFO on board. #CS.
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