Intercom
@intercom
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There's a new way to do customer service. Need support? 👉 @intercomsupport or
San Francisco
Joined March 2011
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Intercom Retweeted
🚨New Launch: AI Copilot for Customer Service 🚨
✅ learns from all your historical conversations
✅ reads private documentation for better answers
✅ imports from Guru, Notion, Confluence, PDFs...
✅ makes CS agents faster & better
✅ Shrinks new hire "ramp time" massively
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Intercom Retweeted
There are a lot of people pitching AI products right now.
Pro tip: Make them give you a real demo. A real working product, with real working code. One that uses real data, not their hand selected data. Even better one that uses your data. It is way too easy to create a
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When you try to stay humble but your customers keep saying things like this👇
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Do you remember where you were when
@ChatGPTapp
dropped?
"This was clearly new technology. There was going to be a race to adopt it. To change the game of Customer Service."
@destraynor
recalls the arrival of ChatGPT and how speed to adapt defines which companies die and which
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"It's like an extinction moment... some will survive, but not all" ☄️
@destraynor
believes companies need to adapt to survive. AI is happening–you need to react quickly.
Hear more on our first episode of "Off Script", a new series of candid conversations with Intercom
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In case you hadn't heard...
The new website is now live, and it's looking pretty fine.
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We’re live 🔴 It’s time to reveal the future of Customer Service.
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2 days 'til we unveil the beginning of a new era in customer service.
Don't miss it:
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"You have to fall in love with the problem" 🫶
Just a few of the many wise words shared by
@destraynor
in our first episode of "Off Script", a new series of candid conversations with Intercom leadership about the extraordinary AI-driven transformation we’re currently
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Intercom Retweeted
Welcome to Off Script! In episode 1,
@destraynor
shares some poignant and emotive ideas to help us understand the great importance of this time in technology, some stories about our internal reaction to the dawn of modern AI, and some frameworks for how you can respond too.
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Intercom Retweeted
Our first episode of our new content series Off Script drops tomorrow!
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These are real reactions from real customers. And on April 10th, we’ll be letting the whole world in on our little secret.
Curious? You should be.
Join us LIVE on LinkedIn as we unveil the beginning of a new era in customer service. If the comments from our beta testers are
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