Claire Hughes Johnson
@chughesjohnson
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Author of Scaling People. Work @stripe. Board member, mom, wife and busy friend. Never enough time to read all on my list. Pretend to garden. Roughly that!
Joined October 2009
Still can't quite believe this is happening. And it's thanks to the many people I have worked with and learned from, more than any of you know. And the folks I interviewed and excerpted who generously shared wisdom. This book was not a 1 person project - thank you is not enough.
Scaling People: Tactics for Management and Company Building by @chughesjohnson is a practical guide to building a company’s operating systems and scaling the most important resource a company has: its people. Available for preorder now: 📈
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RT @nxthompson: This is crazy and kind of heartbreaking. In a huge survey of young kids about phones and technology, they all say they want….
theatlantic.com
Children who were raised on screens need more freedom out in the real world.
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RT @patrickc: Congrats to Lovable!. The world's fastest-growing businesses are built on Stripe.
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Not a fan of self-promotion, but this feels like good company 😊. And a huge thank you to @lennysan for hosting me on the very first podcast I recorded when #scalingpeople was published.
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Two exceptional humans 😊.
This was one of my favorite video watches of the week. Really exceptional conversion with an exceptional human.
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RT @DKThomp: ICYMI: My latest is a long piece on the historic rise in social isolation in America. Here are the 10 most important, depres….
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RT @patrickc: New from @stripepress: Boom, by @ByrneHobart and @TobiasAHuber. "The dot-com bubble looked like the peak of delusion, but th….
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RT @MariaRepnikova: The most beautiful thing I read in a while @themarginalian. I will be printing it out and re-reading everyday: https://….
themarginalian.org
Somewhere along the way, you realize that no one will teach you how to live your own life — not your parents or your idols, not the philosophers or the poets, not your liberal arts education …
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RT @mariyaivasileva: When I was a PhD student, my advisor taught me what good management of technical talent looks like. We used to meet o….
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Strong list per usual and special congrats to @adellewaldman! Help Wanted is an important novel and I hope your work on better policies for part-time workers bears fruit.
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RT @historyinmemes: President Gerald Ford's in 1989 when asked for advice on how a woman could become president
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Yes! @jeff_weinstein has appetite and energy for customer feedback and requests like no other person I've worked with.
One of the things I learned in my time at Stripe was that you should care deeply about customer feedback. @jeff_weinstein takes that seriously (even when I corner him at events with my Stripe feedback today). This is a great interview covering how he's operationalized that.
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RT @Kpaxs: Whenever you're stuck in a disagreement, come back to this: Are you arguing over what's factual, what matters, or what works? ht….
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RT @CeliaBedelia: 🧵 1️⃣ When my in-laws booked their flight to Berlin (which would be their first trip abroad), my husband and I told them,….
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This is powerful reframing and I'm here for it.
@samatlounge 100 percent correct. My very first review- I think I was 27 years old- was a full page in The NY Times. The first line of the review began “This is a bad book.” 28 years later I still laugh when I think about it. The key is to remind yourself- hey, people are reading my book!.
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RT @brettberson: "Every CEO succeeds for his or her own reason. The CEO job is inherently idiosyncratic. It's specific to the market you're….
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RT @collision: Stripe Sessions is next week in San Francisco! We’ll share 30+ product updates, talk about the future of payments, chat with….
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"The democratic fabric is held together by daily acts of consideration that middle managers are in a position to practice and foster.". The Quiet Magic of Middle Managers
nytimes.com
Amid a wider national atmosphere of division, distrust, bitterness and exhaustion, middle managers are the frontline workers trying to resolve tensions and keep communities working.
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