Cust Contact Central
@Cust_Contact
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Brought to you by Aggregage and CCNG. Insights your #cctr peers are reading. The best #custserv content from the widest variety of industry thought leaders.
Los Angeles, CA
Joined July 2017
Learn how to transform your #ContactCenter into a revenue powerhouse before your competitors do! Early #AI adopters win big – don't wait and grab this eBook today: https://t.co/zgK5korUNB Sponsor: @legion_omni
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Designed to help #SupportLeaders understand real‑world trends in coaching, learning, & engagement, this report provides actionable insights you can digest in under 5 minutes. Download now to stay ahead of evolving #SupportOperations! https://t.co/g9zd1Ew0CO Sponsor: @c2_perform
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#AI is not the future; it’s happening now. ⚡️ Get this free eBook and learn how to transform your #ContactCenter into a revenue powerhouse before your competitors do. Early adopters win big. Don't wait! https://t.co/ppxnqu8PN2 Sponsor: @legion_omni
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Want to empower businesses to deliver smarter, faster, & more trusted service at scale? #AgenticAI introduces autonomous #AIAgents capable of: ✅ dynamic decision-making ✅ real-time personalization ✅ human-like interactions Read more: https://t.co/KFyrPZomx2 Sponsor: @Cognigy
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Every year, $75 billion is lost to bad #CustomerService. Discover how #AI slashes costs, scales #loyalty, & supercharges your agents. Transform your #ContactCenter into a revenue powerhouse before your competitors do! https://t.co/xHmYpbnJt5 Sponsor: @legion_omni
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#SupportLeaders, want to stay ahead of evolving #SupportOperations, arm your team with data‑driven strategies, and join a community dedicated to continuous performance improvement? Then read the latest C2Perform Index report today! https://t.co/rH2SpqaIX1 Sponsor: @c2_perform
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#CustomerExpectations are at an all-time high, & there’s a bigger shift toward leveraging #AI capabilities. Dive deep into the world of #CustomerService & #CX, & discover key insights & shaping the industry today: https://t.co/LQ6bJvVtCo Sponsor: @RingCentral #ContactCenters
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Discover a new approach to reducing #ContactCenter #Attrition with this in-depth eBook. This guide doesn't stop at diagnosis; it offers actionable strategies and tools to address these issues head-on. Download now! https://t.co/Y7L22dVAbG Sponsor: @c2_perform
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Elevate your #ContactCenter with insights & practical recommendations, paving the way for reduced turnover, improved morale, & superior #CustomerService. Download now & transform your management strategy! https://t.co/8AMT4xmYZo Sponsor: @C2_Perform #CallCenter
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Retailers that can drive a seamless, #Omnichannel #CustomerExperience have huge benefits for brand relevance, profitability, and customer loyalty. The question is: how to get #CX right? Download the report to learn more! https://t.co/E8O8HC1fLd Sponsor: @Verint #ContactCenter
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Here are the best #cctr articles of the week! Try a Triage Approach to Customer Complaints by @Hyken | What Contact Center Software Solutions Do You Need to Succeed? by @tcn | How AI analytics can improve call center performance by @CallMiner
https://t.co/a3iNu8UmIc
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A great read for all you #CustomerExperience pros! Friction in Customer Experience is Not Always a Bad Thing; Here’s Why by @ColinShaw_CX
https://t.co/fDi2bMnJFC
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This week in #Government: Disaster Recovery Steps Up With New Cisco NERVs by @Cisco
https://t.co/WIzoe1Cj0k
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Check out this article: How Smart Tech is Teaching Us About Our Oceans, One Catch at a Time by @Cisco
https://t.co/TiHyBqhNtZ
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It’s time to recognize the best #cctr articles of the week! How to Choose the Best Call Center Outsourcing Company by Expivia | The Future of Contact Centers by @zappix | The Evolution of Contact Center Analytics: Trends and Innovations to Watch by @tcn
https://t.co/M76mWUDIG3
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Just sharing some #Timemanagement knowledge: Why Trades People Have Such A Poor Reputation And What To Do About It by @ColinShaw_CX
https://t.co/8sVIAMUiNl
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The latest from our content community: How a smart connected container shows how to find yourself in the future of shipping by @Cisco
https://t.co/3jMC3CVCLm
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For your #Analytics reading list: The Role of Videos in SEO Marketing Strategy by @TechOctopus
https://t.co/czZLqWJfaK
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This week’s best articles for contact centers is up! Achieve contact center success with real-time agent guidance by @CallMiner | 3 Ways Contact Center AI Improves Operational Efficiency by @upstream_works | An introduction to contact center KPIs by… https://t.co/EO6CldoE4p
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