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RingCentral

@RingCentral

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A leading provider of AI-powered cloud business communications, contact center, video and hybrid event solutions. For support, please visit @ringcentralcare.

Belmont, CA
Joined June 2009
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@RingCentral
RingCentral
1 month
We’re thrilled to announce the acquisition of CommunityWFM, a market leading, cloud-based, AI-first #contactcenter workforce management (#WFM) software solution. The acquisition strengthens RingCX with advanced #AI WFM capabilities. https://t.co/DRR0RwzZiP
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@RingCentral
RingCentral
25 minutes
Agent burnout is real. Voice-first #agenticAI eases the burden. As we close our #FutureOfWorkPlaybook, learn how #AI agents are providing real-time voice insights to help contact center teams stay focused, energized, and ready to support every customer: https://t.co/ifwccf4wg9.
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@RingCentral
RingCentral
1 hour
The NBA season is almost here, and we’re tipping it off in true #DubNation style! 💙💛 From surprise guests (hello, @afoyle3131 👋) to championship trophy photo ops, our annual Warriors Tip-Off event was a slam dunk. Here’s to another season of champions! 🏆 #GoWarriors
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@RingCentral
RingCentral
2 hours
What used to take months is now done in weeks. That’s the power of an intelligent #contactcenter. @kiramakagon sat down with @BlakeMichelleM to discuss how businesses are accelerating #CX and reducing wait times with #AI. 👇 https://t.co/RtoPrRhv3T.
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@RingCentral
RingCentral
1 day
#AgenticAI is evolving into a trusted teammate by resolving issues faster, auditing more customer interactions, and freeing up time from repetitive tasks. Learn how in the latest chapter of our #FutureOfWorkPlaybook: https://t.co/fAOJNywrCy.
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@RingCentral
RingCentral
1 day
RingCentral AI Receptionist answers every call, just like magic.🪄🦄   Turn missed calls into new opportunities! https://t.co/m2tJG2Lczo
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@RingCentral
RingCentral
1 day
Say goodbye to long wait times and hello to happy customers. 👋 RingCentral AI Receptionist is your always-on front desk, ready to answer every call 24/7 with consistent, friendly service. Turn missed calls into new customers: https://t.co/cIwTPsGw0T.
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@RingCentral
RingCentral
2 days
The secret to #AI adoption? It’s not platforms, it’s people. Success starts with trust, training, and clear guardrails so teams know where AI fits, why it matters, and how it helps. Our Chief AI Officer explains this and more: https://t.co/h3U79sWsyN #FutureOfWorkPlaybook
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@RingCentral
RingCentral
2 days
The MLB postseason is in full swing, and things are heating up between our customers, the Chicago @Cubs and the Milwaukee @Brewers! 🔥⚾️ Both teams have had phenomenal seasons, showing what it means to stay connected, focused, and ready to win, on and off the field.
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@RingCentral
RingCentral
2 days
RingCentral has received the 2025 @trustradius Tech Cares award. 🤝 Our 9 Employee Resource Groups (ERGs) are at the heart of this work, connecting our teams worldwide to take action and build communities where everyone belongs. 🧡
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@RingCentral
RingCentral
3 days
Is your enterprise prepared for successful #AI adoption? Here’s how you can avoid missteps: 🎯 Start with the right goals 🔗 Build the right data foundation 💡 Equip your workforce Empower your team to achieve more with AI: https://t.co/DzPqF0y91Y. #FutureOfWorkPlaybook
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@RingCentral
RingCentral
3 days
Customer expectations are higher than ever, and AI is the key to meeting them. 🔑 That’s why RingCX brings #AI into every interaction. Check out 5 powerful RingCX features that are helping businesses deliver effortless customer experiences: https://t.co/ePEYKVOODq. #CXDay
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@RingCentral
RingCentral
3 days
Where could AI have the greatest impact across your contact center?
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@RingCentral
RingCentral
4 days
#AgenticAI isn’t changing who works. It’s transforming how we work. 🤖+🙋 = smarter together. The result? ⬇️ 76% agent burnout ⬆️ 70% fulfilling work ✅ 3x boost in team productivity Learn how #AI is empowering employees: https://t.co/R2lLWVJxg6 #FutureOfWorkPlaybook
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@RingCentral
RingCentral
4 days
Think the #customerexperience starts and ends in the #contactcenter? Think bigger. In a piece for @smartcustserv, Carson Hostetter, RingCentral EVP & GM of AI & CX, shares how CX now spans the entire organization and how #AI can elevate it at scale: https://t.co/tuGZ1EVKZZ.
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smartcustomerservice.com
The future of customer experience lies in distributed, agentic AI that extends beyond contact centers to empower every employee across sales, operations, and support to deliver smarter, faster, and...
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@RingCentral
RingCentral
4 days
Heading to @insuretechnow next week? Stop by booth 1352 to see how our all-in-one AI communications platform is revolutionizing #CX and #EX to help drive successful interactions across the #insurance lifecycle. Book a meeting: https://t.co/2kJcU1UZtJ.
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@RingCentral
RingCentral
7 days
🍂 The @g2dotcom Fall 2025 Report is here, and we’re celebrating a bountiful harvest of awards. We earned 121 badges, serving as a testament to our excellence in areas such as product features, customer satisfaction, market presence, and innovation: https://t.co/O1yIxSvj3L.
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@RingCentral
RingCentral
7 days
The smallest moment can turn a customer into your biggest fan or your loudest critic. @amirhameed explains how businesses are using #AI to redefine what’s possible in #CX and why your team can’t afford to ignore it. Listen in: https://t.co/4jAjkXF0tr.
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@RingCentral
RingCentral
7 days
⛳ When our ERGs come together for a cause, incredible things happen. Our Veterans ERG and HOLA ERG teamed up for the Let Freedom Swing Golf Tournament, raising funds and awareness for the Colorado Veterans Project, which empowers veterans and transitioning service members.
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@RingCentral
RingCentral
8 days
If you’re only measuring event ROI in leads and revenue, you could be missing the bigger picture. 📊 Ready to see what you've been missing? Discover the three key metrics your team should be tracking.
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@RingCentral
RingCentral
8 days
It takes the right #communications platform to keep teams and customers in tune. 🎶 Seeking a solution that would bring harmony to their communications, @SanDiegoSymph adopted RingEX and RingCX to orchestrate more efficient interactions: https://t.co/gtacCDToeu.
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