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Cognigy Profile
Cognigy

@cognigy

Followers
923
Following
717
Media
994
Statuses
2K

We are revolutionizing the customer service industry, creating AI Agents for Your Contact Center

Düsseldorf, Germany
Joined July 2017
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@cognigy
Cognigy
7 months
Success Spotlight: To reduce wait times and streamline service, Lufthansa introduced a multimodal identification and verification flow, powered by Cognigy’s transactional capabilities. Kudos the team at Lufthansa Group for making it happen! #AI #AgenticAI #AIAgents
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@cognigy
Cognigy
7 months
Vattenfall is upgrading to Cognigy for a modern, scalable conversational platform. Ditch outdated systems and unlock growth with agility and real-time optimization. Ready to migrate? Let’s talk. #AIAgents ##ConversationalAI #Vattenfall #Cognigy
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@cognigy
Cognigy
7 months
Nexus 2025 was more than an event, it was a bold leap into the AI-powered future of customer experiences. Dive into our recap video to catch all the highlights and inspiring conversations. What moment stood out for you? https://t.co/sZfVvBjQK5 #Nexus2025 #AISummit
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@cognigy
Cognigy
7 months
Join our live webinar on April 3, at 5 PM CET to explore the latest in https://t.co/ROe4XGp60o! Get expert insights on LLM Ops, Agent Dev, Webchat, and seamless Contact Center integration. Reserve your spot now: https://t.co/yUnjo6dfFb
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@cognigy
Cognigy
7 months
#Conversational AI is revolutionizing customer service—but what's the difference between good and great? Our CEO Philipp Heltewig joined the Startup Insider podcast to talk #AIAgents, automation, and why Agentic AI matters. Listen here: https://t.co/r7ol5V8egg
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@cognigy
Cognigy
7 months
Imagine travel tailor-made before your bags are packed. AI chatbots personalize bookings, provide real-time support, and uncover hidden gems. Explore how AI makes travel smarter: https://t.co/PRYezj66XW What's your top travel innovation? #AIAgents #TravelTech #Innovation
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@cognigy
Cognigy
8 months
Flix is redefining Greyhound’s customer service with Agentic AI. Join CCW's webinar on Mar 25, 2025 at 11AM with Anna Bredow, Föix & Sebastian Glock, Cognigy to explore smart automation and boost CX. Register now: https://t.co/vPyHLm490y #AIAgents #CustomerService #AgenticAI
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@cognigy
Cognigy
8 months
9 days to Nexus 2025! After a day of AI breakthroughs, join the Cognigy Nexus After-Party for a Vegas-Style Casino Night and dance the night away with DJ Tony T. Let's end the day in style! Register now: https://t.co/fR2OgJDffI #Nexus2025 #AfterParty #DJTonyT
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@cognigy
Cognigy
8 months
Reminder: Only 1 day left! Join our AI webinar tomorrow to learn how top brands like Toyota & Lufthansa are transforming customer experience. Get your actionable roadmap for AI success. Register now: https://t.co/LXgsBRWxKW #AIAgents #ConversationalAI #Cognigy #CXDive
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@cognigy
Cognigy
8 months
Curious about AI's true potential? Experience hands-on demos and expert insights at Nexus 2025’s Cognigy Tech Labs, featuring Deepgram’s innovative Speech AI. Register now: https://t.co/KtWgmPGhy3 #Nexus2025 #AIAgents
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@cognigy
Cognigy
8 months
Fast-Track AI Automation with Cognigy’s Job Market! Hire prebuilt AI Agents tailored to your industry—customize them or upskill existing ones with ready-made Jobs. New: A Health Insurance specialist, available in English and German. Learn more: https://t.co/WtW6c0KbhN #AIAgents
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@cognigy
Cognigy
8 months
See AI in Action at Nexus 2025! Catch insights from Adidas, Henkel, Lufthansa, E.ON, and Schwarz IT in the Expo Area. Not registered yet? Secure your spot now: https://t.co/I4qRQNdrwl Join us!
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@cognigy
Cognigy
8 months
Keep Your AI Agents Running Smoothly with LLM Fallback! With Cognigy, you can set up a fallback model for every LLM ensuring seamless conversations and instant recovery when issues arise. Click here to learn more: https://t.co/rxPolR9sJg #AIAgents #LLM #LLMFallback
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@cognigy
Cognigy
8 months
AI is transforming customer service- are you ready? Join Derek Roberti & Alan Ranger with CX Dive to explore AI adoption, challenges, and success stories from Toyota, Lufthansa, and more. Register now: https://t.co/ka5kPxekgo #AIAgents #ConversationalAI #Cognigy #CXDive
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@EvanKirstel
Evan Kirstel #B2B #TechFluencer
9 months
Just wrapped up a fascinating and wide-ranging conversation with Hardy Myers of @cognigy at @ITEXPO! We explored the future of customer experience, AI agents, and how businesses can harness automation to redefine engagement. The era of AI-driven #CX is here—are companies ready?
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@cognigy
Cognigy
9 months
A great voice can transform experiences. Join Natalie Rutgers, VP of Product, Deepgram, at Nexus 2025 for “State-of-the-Art Voice Experiences” and learn how to design AI Agents people love talking to. Register now: https://t.co/zFGtIEMJcW #AIAgents #Nexus2025 #Deepgram #Cognigy
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@cognigy
Cognigy
9 months
Exciting insights from Hardy Myers at #ITEXPO! Agentic AI is changing the game, autonomous AI Agents are making CX more seamless and intelligent than ever. The future of AI-driven engagement is here! #ConversationalAI #AI #CX
@EvanKirstel
Evan Kirstel #B2B #TechFluencer
9 months
Hardy Myers of @Cognigy is fired up about Agentic AI at #ITEXPO—transforming CX with autonomous AI agents that deliver seamless, intelligent interactions. The future of AI-driven customer engagement is here! #ConversationalAI #AI #CX @ITEXPO @rtehrani
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@cognigy
Cognigy
9 months
The European Accessibility Act is coming—are you ready? By June 28, 2025, EU businesses must comply with the EAA or face serious risks. Get the key insights in our free eBook. Download now: https://t.co/fDDP5Sna72 #AIAgents #Accessibility #CustomerExperience #EAA #Cognigy
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@cognigy
Cognigy
9 months
DHL is hitting the stage twice at CCW Berlin! Catch them on Feb. 24 & 25 as they share how AI Agent Paula transformed their contact center in just four months. 📅 Book your meeting: https://t.co/l8BVcdaPaK #CCW2025 #VoiceAI #AIAgents #DHL #Cognigy
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@cognigy
Cognigy
9 months
Mister Spex replaced IVR with Voice AI to handle peak call volumes efficiently and improve customer service. See the impact: https://t.co/0pzE909NtW #AIAgents #AIAutomation #CX #MisterSpex #Cognigy
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