
Stuart Chaney
@stu_chaney
Followers
2K
Following
6K
Media
118
Statuses
1K
Founder/CEO @RivoCommerce. Powering retention programs for DTC brands like @HexClad, @kitsch, & @ridgewallet. Bootstrapping to $25M+ ARR in ecom SaaS
Rivo + HexClad case study š
Joined January 2023
my current AI stack (at a $4M ARR bootstrapped SaaS). Support:.- @Fin_ai. Fin now handles support for our self-serve merchants - CX score is at 92%. People usually just want questions answered right away. Fin helps us do this. Engineering:.- Devin.- Linear.- Sentry.- Cursor.-.
4
1
44
this is sick - and we're still very early here.
Building your storefront AI agent just got easier. Connect the Storefront MCP server directly to the @OpenAI Responses API to search products, add items to cart, and create checkout links. No auth required.
2
0
18
RT @M__Operators: Marketing Operators E066: DTC Marketers - Where Are You Wasting Your Time?. @couuor @codyplof @connorrolain.Watch the fulā¦.
0
6
0
RT @AaronOrendorff: Tonightās Operators Newsletter is the kind of exclusive content that makes me freaking love producing these! . Plus itāā¦.
0
5
0
I know of multiple SaaS vendors that have unfortunately gone into maintenance mode in the past 3 months or so. - Cut 80% of spend.- No longer shipping features.- Running with a skeleton support team. Stuck between revenue being just enough to not shut down, and metrics looking.
If you plot the number of new Shopify apps selling into this TAM over the last few years you can see the predicament ecom SaaS lies in today.
8
0
28
RT @TurnerNovak: 56 year old publicly traded SaaS CEOs realizing they gotta start making brainrot TikTokās to acquire customers https://t.cā¦.
0
142
0
RT @SeanEcom: Didnt sell for 9 or 10 figures today?.feeling bad about it?. Read about the time I DIDNT sell for $300,000,000. And how Ridgeā¦.
0
5
0
the other side of these graphs:. Almost 4 years in:.- Still yet to withdraw a dollar from the biz.- Still working 6 days a week around the clock. - Still taking L's and eating shit every day of the week. this stuff doesn't get any easier, but the ability to withstand pain for.
We just crossed $4,000,000 ARR at Rivo. Here are my takeaways from +140% YoY growth as a founder bootstrapping an ecom SaaS in 2025. CONTEXT:.We're a retention platform for Shopify Plus working with brands like HexClad, Ridge, Dr Squatch, True Classic, Thrive Causemetics,
2
1
45
RT @couuor: One place at Ridge weāve seen significant efficiency gains:. AI can now handle 80% of our go-to-market copy & channel briefing.ā¦.
0
6
0
this post perfectly sums up the current state of AI-assisted coding. the tools are ready - the quality of the output purely depends on how much time you spend building for this new system.
Karpathy senpai called out this blog post in his YC AI startup school talk yesterday. If you write software, this is a must read.
0
0
12
RT @jacob_posel: Eng teams have already put together systems with Linear/Slack/ Devin/Claude Code etc that completely replace the need forā¦.
0
1
0