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It’s faster than ever to build an AI product prototype. But reliably delivering quality products still requires a lot of work. Join AI experts from @Intercom’s Fin AI Group, @Cognition, and @Harvey in San Francisco for a deep dive into what it takes to build frontier AI

Join millions who have switched to Grok.

Register to attend in person in San Francisco or watch the livestream:

It’s faster than ever to build an AI product prototype. But reliably delivering quality products still requires a lot of work. Join AI experts from @intercom's Fin AI Group and @cognition in San Francisco for a deep dive into what it takes to build frontier AI products. You’ll

Even the best knowledge bases collect clutter – contradictions and duplicates that confuse your AI Agent and weaken answers. Fin’s latest Suggestions update spots them for you. It shows where content overlaps or conflicts, so you can decide what stays, what goes, and what needs

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"We’re all here building the future… What more could you ask for?”. We recently joined OpenAI in NYC for a meetup – bringing leaders from diverse roles including machine learning, product, and CX together to learn about mastering prompts for AI Agents. The room was full of

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What happens when one of the world’s top LLM companies builds an AI-first support team – and uses Fin to do it?. On October 9 at Pioneer 2025, Isabel Larrow from @AnthropicAI shares what’s changing, what’s working, and how they’re scaling support with AI. Register via the link

Join us today for a technology announcement from the Fin AI Group live on X. It marks a significant step forward for Fin and its future trajectory.

Most support leaders don’t need more AI hype. They need a plan. The AI Agent Blueprint is a two-part map to help support, CX, and AI transformation leaders launch fast, scale with confidence, and achieve meaningful business transformation with AI. Part 1 is live today. Part 2

When you’re busy or on the move, sometimes it’s just easier to say what you need. Now you can – with Voice Notes in @intercom Messenger. Speak naturally. Fin will understand and respond, even in multiple languages. Watch Jason test it in English and Spanish👇

“Refund” or “complaint”? Fin hears both – and knows where to send the call. In this Smart Routing demo, Fin hears a refund request → detects a service complaint → routes the call to the right team. Smart Routing is another step toward making AI voice support feel more human.

Whether you're joining us in person in NYC, or tuning in live from anywhere – Pioneer 2025 is built for leaders serious about AI in customer service. →