One of the things I am most proud of is our team of Gladiators. 🙏

I am excited to announce @gladly Sidekick, our new AI and automation platform for personalized self-service. It’s designed to work hand-in-hand with Gladly Hero, our people-centered platform for delivering personalized agent-assisted customer service.

🎺 New Orleans • Gladly Connect Live • May 9 & 10 🎺 Another good friend Matt Powell the CTO at @ftdflowers and one of the most thoughtful tech leaders in the CX space. And it's free to attend. In person or virtually. See you in a few weeks! https://t.co/VtfjNiuXk0

Lots of AWESOME speakers including my friend @mara_a_castro from @EvolveVR at Gladly Connect Live. New Orleans. 30 days and counting. Join us. It's free. Who's in?!? https://t.co/VtfjNiupus

Thank you @POTUS @SecYellen and the @FDICgov for this decision. It's the right decision to support the thousands and thousands of employees and Americans that are a critical part of Main Street USA.

And if you're wondering, yes, raising money this past year has been the most challenging fund raise I've ever done. But with a massive market, a great team and amazing and successful customers, no better time to be building a company. Let's go!

We're just getting started on this mission to put the customer back at the center of customer service by leaving behind the legacy case and ticketing approach of all our competitors in a massive $50 Billion a year market. #customerservice #customerexperience

Can't thank them all but they include @Nordstrom, @CrateandBarrel, @AthleticGreens, @Allbirds, @WarbyParker, @ftdflowers, @shakeshack, @zennioptical, @tumitravel, @farmgirlflowers, @BreezeAirways, @rothys and hundreds more. Thanks for all your commitment, support and partnership

We're announcing our $55M fund raise today with Riverwood Capital leading along with existing investors @GreylockVC , @NEA, @GGVCapital, @newviewcap , and Glynn Capital. Two groups that deserve all the thanks for this are Team @gladly and our incredible customers.

Too many modern companies have replaced a person with a number and mistakenly called that number a customer.

Gladly is thrilled to be named on the ‘2022 #CRM Top 100 Companies​​ in #CustomerService, #Marketing, and #Sales’. #customerexperience #cx

Was so fun chatting @seanmcginnis !!

and we love @KURUFootwear and you @seanmcginnis and the team!

Caught up with my friend Danny Cox from @BreezeAirways on the latest episode of #RadicallyPersonal to learn just what it means to be ‘Seriously Nice’. Enjoy! https://t.co/jKC4F3BGBB #CustomerExperience

Really great talking about the intersection of design and customer experience with Victor for @tumitravel . Experience really is the whole lifecycle. Take a listen at https://t.co/mTufTGsEuW or https://t.co/hAY5sJ72HC #CustomerService #CX #design

Congrats to both teams @Trifacta and @alteryx.

Last chance! There's still time to join our virtual event with @Chubbies, #facebook, and #Overdose. to learn how they use #Instagram not only for social media marketing and brand awareness, but for customer service, too. Save your seat now-> https://t.co/PBKRagflIw

Your customers want a personalized, seamless shopping experience—but your service team needs the right tools. Download Gladly’s new ebook to see how the right tech can empower your service heroes and deliver radically personal customer service.

PLEASE SHARE #CaldorFire: evacuation shelters for residents from the South Lake Tahoe: Douglas County Community Center, 1329 Waterloo Lane, Gardnerville, NV Truckee Veterans Hall at 10214 High St, Truckee, CA Call 530-621-5795 for animal evacuation questions in the SLT area.

I don't know why different. regardless given the red flag warning it's best that people evacuate.