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Loop

@loop

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The best return experience, for your customers and for your team. #LOVEWhatYouBuy 💙

See how Loop works 👉
Joined September 2013
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@loop
Loop
4 years
We've helped brands like Allbirds, Figs, and Chubbies save more than $400M. All by creating a better return experience. Here's how to build a return policy that will save you money 👇
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@loop
Loop
2 months
Anyone else catch this on Love Island the other night?
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@loop
Loop
3 months
Loop is heading to NYC for CommerceNext!🗽 Find us June 24–25 at booth 337 to talk all things pre- and post-purchase. And if that doesn’t make you want to stop by (which we know it does...) you might also walk away with a little something from Tommy John 👀
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@loop
Loop
3 months
🚨 Loop Launches broke records: 🤩 400+ brands. 45+ partners. Our biggest virtual event yet. Why? Because we didn’t just show off 60+ new features, we shared a vision for how commerce operations should actually work. ✨ Unified experiences that build shopper confidence 🔁 An
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@loop
Loop
3 months
Operate with clarity 👓 On June 10 at 1:30 PM ET, join us for Loop Launches — our biggest launch event ever. Loop’s leadership team is going live to unveil the strategy behind 60+ new features, all built to help modern brands: 💸 Cut costs 💖 Drive loyalty 🛡️ Future-proof
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@loop
Loop
4 months
Oh Polly just proved how powerful a seamless returns experience can be 🚀 By overhauling their returns process with Loop, they: ✅ Boosted NPS by nearly 40 points ✅ Reduced returns for a refund by up to 20% ✅ Driven a 3% upsell ratio on exchanges & more! Returns don’t have
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@loop
Loop
4 months
📢 Our biggest launch event ever is here 📢 Your margins are under attack from every angle—rising ad costs, manufacturing costs, shipping costs, and software fees. It’s time for smarter, more strategic commerce. Introducing The New Loop: Built for the Margin Era 🚀 Join us
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@loop
Loop
4 months
Let’s be real: we can’t make tariffs disappear. But we can help you plan ahead and protect your margins—because if the last update taught us anything, it’s that things change fast. If you're a finance, ecommerce, ops, or CX leader navigating external pressure and tightening
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@loop
Loop
4 months
"Don't look at this [returns] like it's a problem, look at it like it's a secondary opportunity to show the value that your brand has." 💥 What if returns weren't just a necessary evil... but they were actually your best retention strategy? By offering a seamless and
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@loop
Loop
4 months
"We were on a break!" - Under 5'10, probably 😅 A story straight out of the Ross and Rachel playbook, Under 5'10 briefly parted ways with Loop, only to… well, return 💯 After initially using Loop for their returns management, Under 5'10 briefly switched to another solution
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@loop
Loop
5 months
A lot has changed since the 2000s—when free returns were as common as butterfly clips and low-rise jeans. 🦋 But it’s 2025. Margins are tight, costs are up, and one-size-fits-all return policies don't cut it anymore. Consumer-paid models are on the rise, and the data shows
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@loop
Loop
5 months
Things we love about Nobody's Child: 🌼 Their new collection 🌱 Their sustainability mission 🛍️ Their spring sale (don't walk, run) 🔁 Their post-purchase experience — now powered by Loop 🤝 Welcome to Loop, Nobody's Child! Next up: Your brand. Learn more now 👇
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@loop
Loop
5 months
Can you protect your margins AND deliver an exceptional customer experience? Absolutely—and we’re showing you how with insights from experts at Kulani Kinis and Gorgias 🚀 📅 April 24 | 11am AEST We’re breaking down how automation, seamless returns, and smart tracking can boost
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@loop
Loop
5 months
The word on everyone’s lips: AI. But at Loop, we’re not just talking about it — we’re building with it 🚀 We’re using AI to solve real challenges for merchants. ➡️ Workflows: lets you customize and personalize your return policy, and now with generative AI trained on Loop’s
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@loop
Loop
5 months
Loop takes London! 🇬🇧 We're live at the Vervaunt Pulse Summit, where our CEO, Hannah Bravo, hit the stage alongside leading streetwear brand, Represent as well as We Are Whanau to deliver a packed session on post-purchase excellence 💯 And of course, we couldn't come to
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@loop
Loop
5 months
Shoptalk may be over, but the real paw-ty is just getting started! 🐾 We're a week post-Shoptalk and our team is back home, reunited with their best furry friends – and they didn’t come empty-handed! Check out these adorable Tecovas bandanas for our four-legged VIPs. Because
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@loop
Loop
5 months
📢 🌏 If you're a brand selling globally, listen up 🌍 📢: To build long-term customer loyalty, you MUST deliver a consistent customer experience for both your domestic AND international shoppers. One way to win over cross-border shoppers? A seamless tracking experience 🤝 🚚
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@loop
Loop
5 months
Our very own Hannah Bravo is taking the stage yet again (did you see her at Shoptalk last week?!) This time, she's speaking at the Pulse eCommerce Summit in London as part of the session: Economy to First: Upgrading Your Post-Purchase Experience to Drive Global Growth 🚀
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@loop
Loop
6 months
Shoptalk's officially over... but we weren't ready to call it a night! 🥳 After an incredible week of networking and talking shop, we hit the town to celebrate! (Last photo is where you'll find me for the foreseeable future 😴) P.S. It's not the end of our Shoptalk 2025
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@loop
Loop
6 months
Shoptalk Day 3 – Sponsored by... Caffeine! ☕ Swing by booth #1066 for your day 3 pick-me-up and chat with the Loop team about how we can streamline your tracking, returns, and reverse logistics 🔄📦 You also might just win a pair of Tecovas boots 🤠 See y'all soon 🤝
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@loop
Loop
6 months
We're ready to kick-off Shoptalk day 1! If you're here, swing by booth 1066 to chat with our team about why 5,000+ Shopify brands trust us to be their revenue wrangler 🤠
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