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Loop

@loop

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The best return experience, for your customers and for your team. #LOVEWhatYouBuy 💙

See how Loop works 👉
Joined September 2013
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@loop
Loop
4 years
We've helped brands like Allbirds, Figs, and Chubbies save more than $400M. All by creating a better return experience. Here's how to build a return policy that will save you money 👇.
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@loop
Loop
12 days
Anyone else catch this on Love Island the other night?
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@loop
Loop
27 days
Loop is heading to NYC for CommerceNext!🗽 . Find us June 24–25 at booth 337 to talk all things pre- and post-purchase. And if that doesn’t make you want to stop by (which we know it does. ) you might also walk away with a little something from Tommy John 👀
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@loop
Loop
1 month
🚨 Loop Launches broke records:. 🤩 400+ brands. 45+ partners. Our biggest virtual event yet. Why? Because we didn’t just show off 60+ new features, we shared a vision for how commerce operations should actually work. ✨ Unified experiences that build shopper confidence.🔁 An
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@loop
Loop
1 month
Operate with clarity 👓. On June 10 at 1:30 PM ET, join us for Loop Launches — our biggest launch event ever. Loop’s leadership team is going live to unveil the strategy behind 60+ new features, all built to help modern brands:. 💸 Cut costs.💖 Drive loyalty.🛡️ Future-proof
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@loop
Loop
2 months
Oh Polly just proved how powerful a seamless returns experience can be 🚀 . By overhauling their returns process with Loop, they:. ✅ Boosted NPS by nearly 40 points.✅ Reduced returns for a refund by up to 20%.✅ Driven a 3% upsell ratio on exchanges.& more!. Returns don’t have.
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@loop
Loop
2 months
📢 Our biggest launch event ever is here 📢 . Your margins are under attack from every angle—rising ad costs, manufacturing costs, shipping costs, and software fees. It’s time for smarter, more strategic commerce. Introducing The New Loop: Built for the Margin Era 🚀 . Join us
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@loop
Loop
2 months
Let’s be real: we can’t make tariffs disappear. But we can help you plan ahead and protect your margins—because if the last update taught us anything, it’s that things change fast. If you're a finance, ecommerce, ops, or CX leader navigating external pressure and tightening
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@loop
Loop
2 months
"Don't look at this [returns] like it's a problem, look at it like it's a secondary opportunity to show the value that your brand has." 💥 . What if returns weren't just a necessary evil. but they were actually your best retention strategy? By offering a seamless and
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@loop
Loop
2 months
"We were on a break!" - Under 5'10, probably 😅. A story straight out of the Ross and Rachel playbook, Under 5'10 briefly parted ways with Loop, only to… well, return 💯 . After initially using Loop for their returns management, Under 5'10 briefly switched to another solution.
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@loop
Loop
3 months
A lot has changed since the 2000s—when free returns were as common as butterfly clips and low-rise jeans. 🦋. But it’s 2025. Margins are tight, costs are up, and one-size-fits-all return policies don't cut it anymore. Consumer-paid models are on the rise, and the data shows
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@loop
Loop
3 months
Things we love about Nobody's Child:. 🌼 Their new collection .🌱 Their sustainability mission.🛍️ Their spring sale (don't walk, run).🔁 Their post-purchase experience — now powered by Loop 🤝 . Welcome to Loop, Nobody's Child! . Next up: Your brand. Learn more now 👇
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@loop
Loop
3 months
Can you protect your margins AND deliver an exceptional customer experience?.Absolutely—and we’re showing you how with insights from experts at Kulani Kinis and Gorgias 🚀 . 📅 April 24 | 11am AEST.We’re breaking down how automation, seamless returns, and smart tracking can boost
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@loop
Loop
3 months
The word on everyone’s lips: AI. But at Loop, we’re not just talking about it — we’re building with it 🚀 We’re using AI to solve real challenges for merchants. ➡️ Workflows: lets you customize and personalize your return policy, and now with generative AI trained on Loop’s.
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@loop
Loop
3 months
Loop takes London! 🇬🇧 . We're live at the Vervaunt Pulse Summit, where our CEO, Hannah Bravo, hit the stage alongside leading streetwear brand, Represent as well as We Are Whanau to deliver a packed session on post-purchase excellence 💯 . And of course, we couldn't come to
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@loop
Loop
3 months
Shoptalk may be over, but the real paw-ty is just getting started! 🐾 . We're a week post-Shoptalk and our team is back home, reunited with their best furry friends – and they didn’t come empty-handed! Check out these adorable Tecovas bandanas for our four-legged VIPs. Because
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@loop
Loop
4 months
📢 🌏 If you're a brand selling globally, listen up 🌍 📢:. To build long-term customer loyalty, you MUST deliver a consistent customer experience for both your domestic AND international shoppers. One way to win over cross-border shoppers? A seamless tracking experience 🤝 🚚
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@loop
Loop
4 months
Our very own Hannah Bravo is taking the stage yet again (did you see her at Shoptalk last week?!) . This time, she's speaking at the Pulse eCommerce Summit in London as part of the session: Economy to First: Upgrading Your Post-Purchase Experience to Drive Global Growth 🚀
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@loop
Loop
4 months
Shoptalk's officially over. but we weren't ready to call it a night! 🥳 . After an incredible week of networking and talking shop, we hit the town to celebrate! (Last photo is where you'll find me for the foreseeable future 😴) . P.S. It's not the end of our Shoptalk 2025
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@loop
Loop
4 months
Shoptalk Day 3 – Sponsored by. Caffeine! ☕ . Swing by booth #1066 for your day 3 pick-me-up and chat with the Loop team about how we can streamline your tracking, returns, and reverse logistics 🔄📦 . You also might just win a pair of Tecovas boots 🤠 See y'all soon 🤝
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@loop
Loop
4 months
We're ready to kick-off Shoptalk day 1! If you're here, swing by booth 1066 to chat with our team about why 5,000+ Shopify brands trust us to be their revenue wrangler 🤠
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