📣 Coach Erika
@ErikaCoaches
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Top 1% job search coach (93% candidate success rate). Sharing tech career tips on LinkedIn and Substack.
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Joined September 2021
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Last Seen Profiles
Pinned Tweet
I interviewed >1100 people at Google.
95% of candidates ask boring questions at the end of an interview (but it doesn't have to be true for you).
If you want to stand out in a crowded market, you have to get interviewers to think.
Here's how, in 7 steps ↓
🧵
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@AirbnbHelp
Thanks for reaching out. I've filled out the information you requested (which should already be in your system at least 146 times), and I look forward to some real support -- though I won't hold my breath as I've played this game with you and lost many times.
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An update Thursday Oct 19th 7pm:
- no response from anyone at Airbnb, including
@bchesky
,
@potts_brent
,
@TaraBunch1
- no email or call from Airbnb
-
@sfstandard
interviewed me and is stopping by to take photos of the house tomorrow
-
@BusinessInsider
interviewing me tomorrow
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6K
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3K
@Airbnb
@bchesky
They told me I needed to get the repairs done first, then file a claim against the guest for the full amount.
Only if the guests refused to pay could Airbnb create a case for Host Damage Protection.
I was aghast. This wasn't a broken lamp. It's a building that's 50% destroyed.
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40
2K
@Airbnb
@bchesky
Airbnb wouldn't lift a finger to help me find temporary housing, either. It's hard with a cat and a dog in SF.
10+ hours house searching every 2-3 weeks while spending 20+ hrs a week trying to fix my house.
"The policy doesn't cover helping displaced hosts find accommodation"
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41
1K
@Airbnb
@bchesky
This week Airbnb offered me a "final offer" of ~$31,000.
If you're following the math, that's 10% of my total out-of-pocket financial losses to date.
Each time they offer a reimbursement, they ask me to sign away my rights to future reimbursement claims, amongst other rights.
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41
1K
@Airbnb
@bchesky
I scrambled to get construction estimates.
I submitted an estimate for the drying out of the house (just the drying, not rebuilding). It was $130,000.
As directed, I sent this bill directly to the guest who promptly shit his pants.
(Yes, it cost $130,000 to dry out the house)
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35
1K
@Airbnb
@bchesky
I woke up on Friday, April 14th to the sound of dripping water.
At first, I thought it was raining, but looking out my bedroom window, the sky was bright blue.
I jumped out of bed and ran into the hallway.
Waterfalls of water were pouring from the ceiling and light fixtures.
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1K
@JamieLSaunders
@Airbnb
@bchesky
Being 41 weeks pregnant, I'm not feeling quite camera ready lol.
I honestly thought this was a misunderstanding and would be resolved by now, but it's not.
If a reporter were to pick this up, I'd be happy to share my story.
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9
1K
@Airbnb
@bchesky
Fast forward to April 2023.
We had an Airbnb guest for a one month stay.
They checked out early, no warning. They had clogged the bathroom toilet with baby wipes and human waste.
They also damaged the valve that manages water flow from the tank to the bowl.
A perfect storm.
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35
1K
@Airbnb
@bchesky
I watched final drips of water coming down the 120-year-old coffered ceiling, and my brain could barely register what had happened.
The gravity of the situation hit hard.
I was homeless, one week after I hit the 12-week pregnancy milestone and started to share the good news.
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31
1K
@Airbnb
@bchesky
Our long-term tenants moved out of the upper unit during COVID, about when my husband and I wanted to start to have a family.
Our flat is a 1 bedroom, and we have no family nearby.
We hoped to have the upper unit available for our families to stay and help with the newborn.
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933
@amandanat
@Airbnb
@bchesky
100% tragedy on both fronts.
There is NO SUCH THING as a flushable wipe. No such thing. Nada. Nowhere.
Never flush wipes! You could cause a pregnant woman to become homeless, in 300k of debt, and delivering her baby in temporary housing.
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@BeepigMobile
@AirbnbHelp
Curious how you are able to sue Airbnb given the host forced arbitration agreement? Would love to chat more with you about your case.
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@BeepigMobile
@AirbnbHelp
Oh, Canada! 🇨🇦 Glad you have some additional rights there. I'll look into this more, but the legal advice I've gotten is no suing allowed.
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@SheSaid48680758
@JamieLSaunders
@Airbnb
@bchesky
Let's hope you're right.
@sfstandard
interviewed me today, and we're doing a photoshoot in my down-to-the-studs house tomorrow, at 40 week 6 days pregnant.
It will be the only pregnancy photoshoot I'll have, a fitting one for the year I've had.
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I've interviewed thousands in my career (including ~1100 at Google), and I usually know my decision in the first 10 minutes.
Here are 5 tips to stand out and earn a "Strong Hire":
↓
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I conducted >1100 interviews in my 5 years at Google.
The vast majority of candidates I gave a “Strong Hire” did one thing well.
They answered “Tell me About Yourself” with these 4 key elements:
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Use the STAR++ method at your next interview to boost your chances of landing the job.
Here's how it works:
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To land your dream job, you have to pass the first-round interview.
In 4 steps, here's how to answer the two most common first-round interview questions:
"Tell me about yourself"
"Why do you want this job?"
AND set you up for a more successful offer negotiation
🧵
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@NationalParksX
@Airbnb
@bchesky
@jgebbia
@nathanblec
@paulg
@skift
@sfchronicle
@SFGate
@theinformation
@Jason
@WSJ
@washingtonpost
@sequoia
@rabois
@eladgil
@pmarca
@a16z
Thanks National Parks :)
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0
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@celinatech
@AirbnbHelp
I know. It's been a few hours, no phone call or email yet. I'm not surprised, this has been how it has been for the last 6 months:
Feeling like I'm shouting into the wind.
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When I was a hiring manager at Google, a colleague sent me an unrequested LinkedIn profile.
The email: “I don’t know him well, but looks capable. LMK if you reach out.”
The candidate wasn't a perfect fit.
I hired him anyway.
Why? His story is a masterclass in job searching:
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Cold applying doesn't work.
Yesterday, I taught you how to find hiring managers to reach out to (see screenshot)
🧵 Now, here's what to say:
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@amandanat
File that one with:
- I'm sure this is easy for you
- Looks trivial to me
- Simple stuff, right?
- You'll have this done in no time
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@Ms_Informatian
@Airbnb
@bchesky
I do have HOI and they are wonderful, but the policy doesn't cover all of my financial losses. I'm asking Airbnb to make me whole by covering the rest.
It doesn't seem to work like you said, with HOI and Airbnb working together. It seems like both like to point at the other.
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@nathanpdx
@Airbnb
@bchesky
Yes, they do. But no policy covers everything. That's where hosts hope that the $3M host coverage comes into play.
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@Adam_Bauer
@Airbnb
@bchesky
Not looking for donations, but I deeply appreciate the sentiment.
Airbnb has insurance to cover liabilities, and they need to use it.
All I want is your likes, reposts, and shared voices to help me get this resolved justly through the proper channels.
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When you're in a rush, it's hard to avoid the temptation to use generic questions like:
1/ what does success look like for this role?
2/ what do you enjoy about working for this company?
3/ what's the 30/60/90 day plan for this role?
4/ what does the ideal candidate bring?
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1/ First, brainstorm what intel you need to gather
Some prompts:
- Is the industry promising? growing?
- Is the company on a good trajectory? growing? well-positioned in the market?
- Is the culture at the company a good fit?
- Does the role offer growth opportunities?
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1 / strategic : tells a progressive, deliberate story
2 / compelling : short, narrative, thematic
3 / structured : linear, mapped to the job
4 / concise : < 2 minutes
Nothing fancy.
Just clear and concise storytelling.
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The STAR method is getting stale.
Companies have evolved.
Next-gen behavioral interviews are here.
There are 3 common next-gen behavioral Qs.
I'll teach you all 3 types
- how they work
- how to spot them
- how to crack them (STAR only works on one)
Ace that interview.
🧵
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Today is my birthday 🥳
One year ago, I hit rock bottom as a founder.
I was bringing a ton of value to my users, but at a great cost to myself.
Today:
🔷 My mentorship marketplace is thriving
🔷 My coaching business is thriving
🔷 My career is thriving
What changed? ↓
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@KiwiDenny
@Airbnb
@bchesky
It's been 36+ hours. Airbnb is spending all its energy talking to the press with often incorrect information. I am still waiting for their call.
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3
44
@DaeshawnBallard
@PatThePM
@Airbnb
@bchesky
Appreciate your support, and definitely not planning to continue hosting.
It's expensive to pay for a place for my parents when they come to help with the baby, but a lot cheaper and less traumatic than what I'm going through.
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@GergelyOrosz
@mipsytipsy
The bet that has paid off most in my career has been my willingness to follow my curiosity and climb in all directions rather than seeing my career as a vertical ladder to CxO.
I coach people every day who want to "pendulum" back to IC roles. 95% of them are happy they did it.
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@WizLikeWizard
@Airbnb
@bchesky
Oh hey Wiz! If you ever feel tempted to host, even like me just to solve the tough problem of providing housing for your own family, don't do it.
PS: I loved your Silicon Valley Magic the Gathering cards btw. So creative. LMK if there's any way I can buy a set for my brother.
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There's a subtle art to networking with hiring managers. I'll break it down for you in 9 steps.
Use this to find and engage with a future hiring manager
(even if they are busy, and even if you have no mutual connections)
You may even land the job without ever applying.
🧵
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@kevinlum
@bchesky
@potts_brent
@TaraBunch1
@sfstandard
@BusinessInsider
@Airbnb
I pray this happens for me and my family too
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I hit 50 followers last week 🤯
I started ~20 days ago.
So if you're new here, I'm Coach Erika. I tweet about:
→ Job Searching
→ Interviews
→ Offer Negotiation
Hoping to hit my next goal before NYE:
100 followers 🎯
Want to be one of the first to discover me?
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After interviewing thousands in my career, I can tell you most people flop on this question:
"Tell me about yourself."
Use these 6 tips to stand out and land the job:
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People seem quite interested in my tips on salary negotiation.
Given that my coaching clients on avg increase their annual comp by $82,000/yr, I understand the interest.
Seems like you want me to write a thread...
If we can get 50 likes...❤️
I'll write it up for you 😈
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@dustinthedad
@Airbnb
@bchesky
I don't think so. Or at least, I won't assume so. I think they just needed to catch their flight and it was terrible timing, but I don't know that we'll ever really know the truth.
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@okcill
@Airbnb
@bchesky
Cool cool. Blame the victim, as a woman I'm always prepared for that.
FWIW, we had long term tenants before, and we will have long term tenants in the future.
We just wanted to have the ability to use the apartment -- that we own -- for our family to visit their grandchild.
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Job searching is tough, and most candidates fear that they aren't optimizing their efforts..
What is the ideal job search routine?
Looking for: specific activities + how much weekly time to spend.
If there are at least 30 likes, I'll summarize the ideal job search schedule.
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What's the most common resume mistake you see?
I'll start:
- Leaving zero whitespace.
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We all know that you can't stand out by doing what everyone else is doing.
In any interview, your main goal isn't to pass (let's assume you have the skills)
Your goal is to leave an indelible impression and get into a league of your own.
How?
Ask high-signal questions.
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@Mender8
@bchesky
@potts_brent
@TaraBunch1
@sfstandard
@BusinessInsider
No, and I won't be creating one. Appreciate your support.
I just want Airbnb to make right on their promises.
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Twitter feels like high school.
When someone I admire follows me, I feel like I got asked out by a popular kid.
Today,
@thejustinwelsh
followed me. I literally swooned.
👇Name one account you admire.
Let's see if we can make this happen for you...
(begin: mass swooning)
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Hot take: 1 chat with a hiring manager beats 50 job applications.
Tomorrow, I'll show 246 people how to find and engage the hiring manager (yes, even busy ones)
I'll teach you how to get them in your court (even before you apply) and 4x your odds of landing the job.
Join us ↓
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I hit 900 followers today after hitting 600 last week 🤯
I started ~59 days ago.
If you're new, 👋 I'm Coach Erika. I tweet on:
→ Tech Careers
→ Job Searching
→ Interviews
→ Offer Negotiation
Job searching in 2023?
Some FREE and AFFORDABLE resources for you ↓
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@Sixela_Akire
@AirbnbHelp
Yes. Haven't gotten a call or email from them yet, but I did provide all the information they asked me for in the DM.
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Most candidates spend all of their time preparing for the questions interviewers will ask them.
They only spend a few minutes thinking about what to ask the interviewers.
This is a mistake.
The real interview arbitrage opportunity lies in the questions YOU ask.
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Be memorable by design.
Ask in original ways. Keep interviewers on their toes, and they will remember your unique take and how it made them think and feel.
❌ “What do you love about this company?”
✅ “If you weren’t working here, what would you be doing?”
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What's the most common mistake you see people making in salary negotiations?
I'll start:
- Sharing a number with the recruiter. Or a range of numbers. Any numbers (don't share numbers ever!)
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@Rahim_mahtab
@Airbnb
@bchesky
I think about the guests all the time, and I wonder if they ever even think of us.
They probably have no idea that I'm delivering this kid in temporary housing, and I honestly wouldn't want to make them feel worse than they probably already felt. But I do wonder, too.
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STEP 1 / Craft your Past Career story:
For each job you've had, establish:
- why you took the role (a strategic reason)
- what you gained (mapped to the skills or requirements for the job you're applying for)
- why you moved on (a strategic reason)
(mine is attached)
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@jeremyutley
@AirbnbHelp
Please spare yourself the pain. Don't do it.
If you do become a host, get HOI + Umbrella + STR insurance that covers lost revenue.
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@ProductFont
Eep.
A hard truth: we're all going to be robot mechanics in the future.
A reminder: constantly upskill yourself!
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