AI chatbots could cut down on wait times at the EDD, where call center workers routinely field tens of thousands of calls a week and hold times can stretch to hours.
But will they be allowed to?
Gov. Gavin Newsom said Friday that state officials plan to reopen the portion of Highway 1 near Big Sur that collapsed in late March by Memorial Day weekend.
The launch of two barbecue spots in April — one new, one relocated — kept plates in the East Bay stacked with smoked meats in April.
Other new East Bay businesses offer sushi handrolls, Indonesian laksa and Vietnamese coffee.
A $34 million renovation of the Japantown Peace Plaza is underway — the first step in a rethinking of the Geary corridor, which could mean replacing the sunken expressway with housing.
RECIPES: Mother’s Day is a prime excuse for an ambitious baking project. Amisha Gurbani's cake features oolong tea cake layers, raspberry jam and two buttercreams.
California announced a settlement with a drugmaker over its alleged role in perpetuating the opioid crisis — the same company Gov. Gavin Newsom is partnering with to produce overdose reversal drugs.
Golden State Warriors assistant coach Kenny Atkinson is a candidate for head coach with the Lakers, according to reports, in the wake of L.A.'s decision to fire Darvin Ham.
The Slanted Door, the acclaimed Vietnamese restaurant from chef-owner Charles Phan, is pulling its flagship location from the San Francisco Ferry Building after 15 years.