punitsoni
@punitsoni
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I make things. Sometimes they work. Husband, Father, Son, Learner, Xoogler, American, Indian, World citizen. Founder and CEO, Suki. Tweets are personal views.
Los Altos, CA
Joined April 2008
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Send us removal request.
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The past weekend was rough. But it did show who could walk the talk, and who just talk. There were many who panicked.
Thanks
@BRobertsVC
and
@joshk
. You and your teams are the real deal.
Excellent article in
@sfexaminer
on the SVB crisis.
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I am super impressed by the Indian e-visa system. Applied online at 5pm last night and got the visa by 9am today morning. It took 10mins to apply and a few hours to get approval.
This is amazing and kudos to
@narendramodi
and his team for building such an important product.
Wow.
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If India has only 4K deaths/day due to Covid, it would be barely noticed in the insanely large population baseline we are talking about.
The cremation grounds are backed up. This not a 4K death due to Covid situation.
The death count is 5x, maybe event 10x of official count.
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There is something special about being a founder and turning off the lights of your office on the Friday evening before a long weekend.
What a ride.
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Happy about Flipkart. But..
China has Alibaba, Tencent, Xiaomi etc. US has too many to name. Hope one day, India also has a homegrown global internet giant of it's own.
Someone in India is building it as we speak.
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She is building stuff. Most of you all are just talking.
Talk is cheap. Is the app good? Don't know. But at least she is trying things versus geniuses spending time writing tweets.
Whenever you feel like you're not good enough, always remember, the creator of the Associate Product Manager program at Google just dropped this.
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Strong engineers are pretty hard to find and recruit. Met this engineer who has an H4 visa (spouse of H1B visa holder). We would have loved to hire her. But H4 folks can live but not work in US.
Why wouldn't we let them actively contribute to society? US Immigration rules suck.
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Always distinguish between those who connect with you based on your current position and title, versus those who connect with you for the person you are.
The former come and go. The latter is what matters.
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The worst thing you can do is hire a ton of people, and not give them individually the mandate or scope to make a difference. So many companies devolve into a maze of bureaucracy with no clear owner, just a mess of passing the buck around.
Small team, highly empowered --> Success
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Dear Candidates,
Pls don't come, spend a day with us, get an offer, and *then* start rethinking your life priorities and considering existential life situations.
Please try to do that *before* you interview with a startup.
sincerely
swamped, stressed, poor startup CEO
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Imagine a conveyor belt. Imagine a line-up of of folks standing on it getting randomly sucker-punched.
That is what startups feel like. Everyday some random crisis pops up. Those who are left standing win.
A startup's job is to survive. If you do that for long enough, you win.
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I read the farmer laws in India and I don't get it. They seem like good, market friendly laws for that sector. Sure, the protests can be handled with more equanimity and more discourse, but what am I missing?
Why are all these people tweeting against the actual law?
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The best thing I can do for my mental health is to read something that is absolutely and completely unrelated to anything I do for a living.
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Always remember who stood by you when things went south. Those are the ones to love and cherish.
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Just watched
@aamir_khan
's
#SecretSuperstar
on Netflix.
Excellent movie. This guy has such amazing taste in scripts.
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Today, Suki India office kicked off. This is a dream come true for me. Always wanted to kick off things in India once we got started with Suki .
Team Suki India, you are all co-founders of a massive new mission that will change healthcare. Cannot wait to be in Bangalore soon!
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Once you work in a ecommerce company, you should resign yourselves to being cced in complaints about boxer shorts. For the rest of your life.
I ordered Metronaut Printed Men's Boxer in this item (3 pack) out of 3, 2 pieces were damage pieces.
@flipkartsupport
@flipkart
@punitsoni
@binnybansal
@_sachinbansal
@_kalyan_k
@flipkartstories
@flipkartsellers
@sellonflipkart
@inconsumerforum
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Pleased to announce our Series B. The last 2.5 years have been a wild ride. Healthcare is hard but fulfilling. Our product is a lot of sweat, but hopefully makes a difference in people's lives.
Will write a longer post on where we are as a company and our ambitions. Thx to all!
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Make a call. Don't sit on the fence. Sitting on the fence is useless.
Better to be wrong and iterate, then to be in analysis-paralysis.
True for most things in life.
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Sridevi passing away reminded an entire generation of it's mortality.
Life is ephermal. Focus on family, friends, health, and on having fun solving difficult problems with people you enjoy hanging out with.
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The key rule of startup life: "It is never as good as it looks. It is never as bad as it looks."
The process of creating anything is messy. Do not be overwhelmed by the chaos. This is how creation works. Our key job as entrepreneurs is to stay calm, keep standing.
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If you find people who put company/mission above personal ego, hire them and work hard to help them succeed.
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The seminal experience of being a CEO is this constant realization of one's failings.
I have never apologized more.
I have never gotten more feedback.
I have never felt more inadequate.
I have never been humbled more.
My ego keeps me standing. The failings keep me steady.
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It's the mid level mgmt who are usually most arrogant. Haven't gotten far enough to be secure, aren't early enough to be open to learning.
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Whenever someone says what we are doing is hard, I think of
@elonmusk
. Our path is way easier than his.
Never give up.
#Respect
@gorobinai
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I have said this before.
Nothing gives you a greater chance of success at the startup game (or most things in life) than attracting a powerful team of folks smarter than you to work with you.
'A' people always hire 'A+' people.
Then you win.
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One key thing that is overlooked for entrepreneurs is mental health. Need to find ways to manage stress and take care of yourself.
Startups are a killer experience. Literally.
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First Revenue!!
In last 15 months,we started up, raised two rounds, built a team of 30, kicked off many pilots, and now have our first revenue check.
More to come. Congrats to my team for their amazing accomplishment. And to our users.. we love to serve you.
Onwards
@SukiHQ
!
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All those who is dispense wisdom on how to be successful should remember a large part of their success was pure luck.
Don't discount it. Loads of amazing people fall by the wayside because some random coincidence didn't happen.
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The one advice I can give based on my limited experience as the CEO of a growing startup -
Do not worry about what people think of you. It is not a popularity contest, and if it was, you are not going to win it. You have literally been hired to forge a path. So go do that.
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Build a great team.
That's the only thing I worry about day and night. Recruiting and culture will make or break our startup.
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A good rule of thumb is to wait a day or atleast a few hours before responding to something that triggers you.
This is literally the secret to peace of mind. I follow this 70% of the time and the rest of time I am a wreck.
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Shamelessly tacking on too. If anyone is building Indian versions of these Apps, I want to help.
punitsoni at gmail dot com
Big businesses might be there to build.
INDIA STANDS APP
If you are building an Indian version of these apps,
@naval
and I want to see it. We have set up an email address at india.stands.app
@protonmail
.com
Please send us links to your working prototypes to try out (not decks!)
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If you are a young person just kicking off your career, please please don't do something in VC. Go build stuff and operate.
There will be time to do VC if that ends up being your passion.
The luckiest break I got when I started off was that I didn't get a great VC gig.
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The toughest part of being a CEO is having hard conversations that no one else wants to have. Day after day. The only way you survive that level of stress is by as truthful and clear as possible.
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(relevant if you grew up in India in 90s)
I rolled into Sharon heights, Sandhill road mind full of investors, work, product, pilots, bugs.
Got out, walked past a car with a pretty girl inside swaying to 'Nazar ke saamne, Jigar ke paas' from Aashique.
Life is good.
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Congrats to the team. As someone who built consumer apps, I am jealous.
In healthcare, I have to build a full stack app, compliance, enterprise infra, hire people from surgeons to mobile experts, navigate regulations and then I get to do a pilot.
Sign of times on what's valued.
Clubhouse, the audio-only/invite-only social network that's mainly used by VCs, is valued at $100 million in an investing deal led by Andreessen Horowitz
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I always thought founders were so unreasonable till I became one.
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All this BS about AI replacing doctors is just that. BS.
What we need is AI assisting doctors so what they were trained and love to do: take care of patients.
And we have the beginning of that revolution at
@SukiHQ
.
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There is no such thing as lack of time. Only lack of priority.
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Another Friday.
Great TGIF. We announced our funding, launched a new version of the app, demoed some new features, discussed sales traction.
We are going to win. It will take some serious execution but we will get it done.
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Want to protest Trump? Take his platform from him. Let's all unfollow & block him. Make his follower count go as low as possible.
#untrump
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Excited to be out of stealth.
'Suki, this patient needs a follow up': An AI startup backed by Salesforce chief Marc Benioff is trying to build an Alexa for doctors
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A good measure of your company's success is if ex-employees speak fondly of you and root for your success.
Case in point - Google.
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Saw
#sairat
. Marathi movie on Netflix.
Heart broken, mind blown, breathless. Esp the last scene. Devastating. Must watch but you better have a strong heart.
Check out "Sairat" on Netflix
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I simply don't like people who haven't built anything, started anything, or truly operated on anything pontificating about building, starting, operating. Period.
It annoys the heck out of me.
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I would be a millionaire many times over if I had a dime for every tweet on company building by those who haven't actually started anything.
So many who never take the leap of risking it all to build something but are great at armchair entrepreneurship.
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The more I go deeper into this CEO gig, more I realize that if I have to make any step-change decisions, I am going to piss people off. So as my startup grows, the list of folks who I piss off grows.
They really meant it when they said you aren't here to win popularity contests
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Starting a company, like writing a book, or kicking off a new friendship, is one of the widest canvas one can ever paint on.
You can make whatever you want out of it. Just start imagining.
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Your true personality shows up in moments of stress. All else is fake news.
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Constant questions in my head as an entrepreneur -
" Am I doing enough?"
" Am I aggressive enough?"
" Am I fast enough?"
Esp when things are going well. Percieved success threatens to cast a spell of complacency. Obsessive paranoia keeps it at bay.
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How do a startup CEO prep for an investor visit to the company?
- Wash dishes
- Clean the kitchen
- Remove the food from the table so we can sit around it
- Get the deck ready
Life of an entrepreneur.
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90% of companies doing doing AI/ML are doing nothing even remotely related. The number is probably 99% for startups.
Applies to Robin too. Long way to go before
@gorobinai
lives up to the last 2 letters of it's name. AI is an aspiration. Just don't have enough data yet.
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The series of this holiday season for us has been
#Decoupled
on Netflix.
@ActorMadhavan
is awesome to watch. He and
@SurveenChawla
have incredible chemistry. It's so cool to watch a comedy in today's overtly-sensitive politically correct times where no one pulls any punches.
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No matter how well u set it up, how good ur ideas are, how good ur network is, & how hard you work, entrepreneurship involves a lot of luck.
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I will wear my turban and stroke my beard and show up in the bar and drink.
Its my country. You cannot scare me.
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Amazon just bought distribution centers in all rich income areas in US. Awestruck.
#AmazonWholeFoods
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Its cute to see how iPhone catches up with Android at regular intervals :P
Welcome to the world of waterproofing & stereo, my IOS friends.
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Story of our lives at work these days.
The joys of working while parenting.
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Can't wait to see this movie. Aamir Khan movies are such a treat.
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To all who email us offering to list us in the top 10, 20, N hottest startups if we pay X amount of money to them, pls go away.
If we have to make those lists (if they even matter), then we will do so without paying. In the meantime, we will be fine.
@gorobinai
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The hardest part of being a founder is to see people come and go, and then you miss them.
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Doing what I do best.
Out on the road. Selling the product. Bringing customers in.
Yeah!
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I find that in order to be a very good leader, it is of utmost importance to be very clear, very high integrity, and very consistent. This is very hard to nail 100% of the time.
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I saw what was probably greatest cricket test match of perhaps the greatest cricket series in history today. What a story. Books and movies will be written about this series.
#IndiavsAustralia
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First Round Capital was kind enough to publish a piece outlining some thoughts I had on transitioning from roles at large companies to Suki. Hope you guys enjoy reading it.
Pls feel free to give me feedback in comments.
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Just saw
@SukiHQ
mentioned in the Morgan Stanley Internet Pulse report.
..I never thought I would see the day when our logo is next to those three companies.
I hope we can build something that deserves a place next to these giants.
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Back home after an amazing time in India. Intend to keep working with startups there. Lets start the next thing now.
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The single most destructive attribute that destroys careers (among other things)...
Arrogance.
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Yes!
@SukiHQ
was named Best New Startup in
@Rock_Health
’s Top 50 in Digital Health! We’re honored to be recognized among such an incredible group
#Top50DH
And we are just warming up. Can't wait to showcase all the work we have lined up!
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Product is the best moat.
People will can plagiarize your brand, your logo, your messaging, but it's impossible to copy the integrity and quality of one's product.
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Just reading various articles on first round site...random thought.
I truly find
@firstround
a remarkable venture fund. It's less a fund and more a philosophy on how to help build companies.
@SukiHQ
is lucky to have them with us in the journey.
@joshk
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Great ideas require great execution. And patience to see things through.
But most of all, it takes a team that sticks together.
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I am deactivating my Facebook account and transitioning off WhatsApp and other Facebook family of Apps till I see a change in their practices wrt engagement algorithms that promote disinformation, and data privacy.
I used to admire FB. I hope it can find it's center again.
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Nobody in the world, in history, has done more for the British royal family than people of color.
Ask us Indians.
Nigel Farage: "Nobody in the world, in history, has done more for people of color than the British royal family."
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Email and messaging is great for communication, horrible for debate.
If you want to debate, do it in person, call, video.
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Don't underestimate societal impact of ride sharing apps. My driver today is an Italian who is hooked to desi music because he has driven around so many Indians.
Ride sharing in US is like speed dating with different cultures. You learn so much about those different from you.
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Today I had my 3 year old daughter in my lap when I watched someone who looked like her become the Vice-president elect of USA.
Progress is a delicate dance of ups and downs, and I am glad to report we are back on the up today.
#BidenHarris2020
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And I thought my job was hard. The real heroes of ecommerce are on the streets of India.
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Why do health systems call us 'vendors'? And tech in general, 'IT'.
We are helping you solve some of your biggest problems. We are your technology partners. This antiquated 80-90s lingo (similar to some of software used in healthcare) should be upgraded.
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The job of a CEO is to be constantly infected with an insane sense of urgency.
Some days the mismatch between the pace at which I want things to get done, and what it actually takes to get it done is exhausting....
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Everywhere I go in India, I run into rooms full of young people building. Nothing creates more optimism than that.
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Key lesson when doing a startup is that no job is too small, no job too menial when you do what you love
@gorobinai
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Step 1: forget your wallet at home so you have no card to get into office.
Step 2: leave your phone at office so now you are locked out AND Tesla doesn't open because no phone/wallet.
Step 3: go drink an IPA at the bar across street (on credit) and wonder how you got to be CEO.
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@anandc
Anand, my friend :) we were testing our servers to prep for BBD. Sorry you had issues. Best of luck for the festival season!
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Its a thing of beauty. It listens to you, understands you, gets your note done. And that is just the start.
Its Suki.
@SukiHQ
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We stay in Airbnb, fly economy, office in barebone location. Why? Haven't achieved P/M fit. Haven't earned the right to spend.
#startuplife
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Sacred Games is an incredible show. Gripping, great acting, amazing story line and based in hometown Mumbai. It portrays Bombay in a way that only a local knows. The glitz and glamour mixed in with grit. So real and earthy, you can smell the monsoon air.
Must watch.
#SacredGames
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I read both of
@bhorowitz
's books back to back. They are also required reading for
@SukiHQ
's off-site next week. I don't like management books much but these are so relevant and useful.
What You Do Is Who You Are: How to Create Your Business Culture
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90%+ of even tech workers don't have a home office in their homes. It's cool to make everyone remote but how do we ensure they have the space to work productively
This remote trend doesnt incorporate the real issues underlying shifting work to home - Space
Easy for rich people
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Treat people with respect when you are on top. Some of them will pass you by on the way to summit one day and will remember.
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The hardest part of working in sectors which have old school tech (Healthcare being one) is dealing with mid-level management who think they understand technology but have no clue.
Quickly devolves to posturing, surfaces random insecurities, and creates roadblocks of all kinds.
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Half of winning is the ability to look someone in the eye and say, "I am not going to lose".
The other half is the standing your ground.
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