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Laura Mackey Profile
Laura Mackey

@laurasmackey

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Global head of Analysts & Influencer Relations at @Five9. Former #HPE. Proud wife, mom and Texan. Huge college football fan. #GigEm Tweets are mine.

Frisco, TX
Joined May 2009
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@laurasmackey
Laura Mackey
4 years
We hear you… and we are now CX Nation! Everyone is invited! Our mission is to unite a diverse group of thinkers and innovators whose ideas collectively define and drive the cloud contact center and customer experience domains. #CXNation #CCaaS #CX
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@laurasmackey
Laura Mackey
2 months
✨ Save the Date! ✨ Join us at the #Five9CXSummit 2025 in Nashville from November 17-19. This year, expect more than just great conversations—expect transformation. Sign up for updates. #TheNewCX #CustomerExperience #AI @Five9
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engage.five9.com
CXSummit2025
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Laura Mackey
5 months
I love it!! 🍀😍 #enterpriseconnect.
@LisaLisajm5
Lisa J. Martin🦋
5 months
Feeling the Irish cheer with @McGeeSmith at @enterprisecon! ☘️ #Five9 #CXNation @laurasmackey
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@laurasmackey
Laura Mackey
5 months
RT @McGeeSmith: Happy to be part of the first social post using @adignan’s new title, President of @Five9. Congratulations and see you ne….
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Laura Mackey
5 months
RT @blairplez: .@Five9 surveyed 1,000+ global consumers on #CustomerExperience, and 55% expect #GenerativeAI to enhance service in 2025. Jo….
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Laura Mackey
6 months
RT @blairplez: A new look and feel for @Five9 that represents the company' focus on enabling hyper-personalized, AI-driven experiences that….
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Laura Mackey
6 months
RT @McGeeSmith: Do you want to see and hear all about @Five9 's new brand and messaging in one minute? Click here: .
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Laura Mackey
8 months
It’s a great look, Tim! #CXNation.
@tcrawford
Tim Crawford
8 months
Baby it’s cold outside… sporting the @Five9 hoodie. @laurasmackey @NikiHall . #CCaaS #CX #CXNation
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Laura Mackey
8 months
RT @blairplez: "Five9 CX Summit and The New #CX" - my write-up on the recent @Five9 customer event. Video interviews with @mattmcg , @jdros….
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Laura Mackey
9 months
What a fun night! Kicking off a great week with a cooking class in Barcelona! #Five9CXSummit
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@laurasmackey
Laura Mackey
9 months
RT @McGeeSmith: Congrats to @Five9 and the other vendors who remain in the leaders quadrant: @Genesysy, @NICE, @awscloud Amazon Connect.….
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Laura Mackey
9 months
Getting ready for tee time with @Maxhoma, I see !.
@tcrawford
Tim Crawford
9 months
Lead up event before the opening sessions at @WSJ Tech Live this afternoon. Hit them long and straight. Taking the big dog for a walk headed toward the ocean. @pelicanhillgolfclub @Five9 @laurasmackey .#CIO #WSJTechLive #Golf #Swing #SoCal
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Laura Mackey
10 months
Hey #CXNation! Where are my @Maxhoma fans?! I have a BIG opportunity. Ask me for more info!!
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Laura Mackey
10 months
Happy CX Day, #CXNation! 💙.
@Five9
Five9
10 months
💙 Happy CX Day! 💙 . At Five9, our goal is to help our customers bring joy to CX, from both the customer and agent side. Thank you to our customers, partners, and Five9 team for being part of the Five9 community. #CXDay #LifeAtFive9 @Nasdaq @CXPA_Assoc
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Laura Mackey
10 months
RT @blairplez: Good to Great: Crafting Killer Digital Experiences for Exceptional Results. The key to capitalizing on your digital inves….
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Laura Mackey
11 months
RT @zkerravala: Par 3 version of #silkysmoothswing@NikiHall⁩ ⁦@laurasmackey
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Laura Mackey
11 months
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Laura Mackey
11 months
RT @zkerravala: Hear @jdrosen2 talk #AI and #CX .for the full interview, click below.@NikiHall @laurasmackey @SylvieT #CXNation @Five9 . ht….
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Laura Mackey
11 months
It's backwards day! (Just kidding. we all know the U.S. is backwards.) Happy 5th of Sept, also known as #Five9Day in the rest of the world! 🌍💙 #CXNation.
@zkerravala
Zeus Kerravala
11 months
Happy euro ⁦@Five9⁩ day! ⁦@Five9_EMEA⁩ ⁦@NikiHall⁩ ⁦@laurasmackey#cxnation #cx #ai
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Laura Mackey
11 months
It's the first annual CX and CFB (college football) Summit. Thankful I get to work with people who love CFB as much as I do! Gig 'em. @tbrannen @derektop
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