FREE lunchtime yoga again today @12.30pm. Beginners welcome! Keep your wellness in check during this second lockdown and join us today! Stay well and safe everyone! Access today's Zoom here: https://t.co/lCqj7hm3tK #ccmacommunity

Great interview with @EdwardGallier Head of #Learning & Development on Leadership Collaborative – Enabling confidence and success in your teams through constant #communication via @Catererdotcom

Self service to resolve a problem is great. But when customers need to talk to an agent #customerservice reps need to find solutions to more complex issues. Are your managers hiring or #upskilling staff to the right skillset? #customerexperience #training https://t.co/zaTViSsmFy

We love stretching ourselves! For all of us spending long periods of time sitting at our desks, why not try some chair yoga #remoteworking

CEOs: Shift to remote work is permanent, employers need #HRTech to aid working from home, digital collaboration, automation. @PwC #HR https://t.co/OY6l11eX6G via @HCMTech

Virtual Sales Skills & Challenges: 18 Need-to-Know Stats https://t.co/GgOIs9rU1G via @rainselling #sales #virtualsales

Google will keep workers remote until summer 2021. Will other employers follow? https://t.co/3EVev88X7g HRTech HRTechConf #HRTechConf #HRTech

This is a great listen for #LeadershipMatters. Excellence and extreme humanization are needed more than ever – Interview with the infamous @tom_peters "Hard is soft, soft is hard. The numbers are squishy and relationships are hard" https://t.co/g91E0qtJyA via @adrianswinscoe

Check out or go to list for a successful #contactcentre #QA process. By building an engaging & flexible #coaching framework linked to #skills #behaviours we help close the #training gap. The end result: a 25% increase in remote agent quality https://t.co/dQszX0pYXH

Want to help your employees & #salesmanagement to understand which #sales skills need improvement? Accelerate your #virtualsales team performance with our instant feedback & coaching insights tool #salescoaching #salestraining #sellingskills #virtualsalestraining.

80% of organizations aren’t confident they’ll hit their 2020 sales goals! The 20% with high revenue confidence simply prioritize differently. Download "The State of Sales Productivity" report: https://t.co/64uJ4SNjvT #stateofsales2020 #salesenablement #salesperformance

Check out or go to list for a successful #contactcentre #QA process. By building an engaging & flexible #coaching framework linked to #skills #behaviours we help close the #training gap. The end result: a 25% increase in remote agent quality https://t.co/dQszX0pYXH

We help employees & #salesmanagement to understand which #sales skills need improvement through automated #salescoaching #salestraining #sellingskills #virtualsalestraining

Create a service experience that is consistently and predictably above average. By being just a little bit above average—all the time—customers will say, “They are amazing!” By the way, it’s the “all the time” part that’s hard.

Okay, here's my first ever TikTok... Honest feedback only - how did I do?? 😂 If it made you smile, click the link! 👇 https://t.co/1v2nWB0G3q

Great post from @IanKnowlson on post covid world of work. As #remotework grows so does focus on output focused #performancemanagement & increase in trust between employer & employee #futureofwork

Bersin: Here’s the back-to-work playbook for companies to succeed https://t.co/iulabxvWpp via @hrexecmag

Are you delivering your #training virtually? Be careful about over delivery as many people are suffering from Zoom fatigue - take some time to consider how you can deliver & engage using other virtual tools

Want to know how to engage your virtual audience? Here's our top tips on moving from in-person #training to #virtualtraining https://t.co/utR8FgwdEr

How do you engage your virtual audience? Delivering #virtualtraining is not the same as face-to-face. Here's our top tips on how to keep your learners #engaged https://t.co/utR8FgwdEr