Check out our new report on The Future of Customer Support in 2025 🚀. ✅ The rise of AI-powered self-service. ✅ Emotional AI and sentiment analysis for personalized interactions. ✅ Omnichannel AI strategies driving seamless CX.

RT @PalakDalal: At first glance, this screenshot from @amazon's #support #Chatbot might seem amusing, but it underscores a deeper issue: t….

RT @PalakDalal: Are you struggling with slow response times and inefficient customer support? @Zuora transformed their support experience w….

Discover how @Zuora is solving customer issues up to #10x faster by transforming its support experience with IrisAgent AI's #automated #triaging, #intelligent #routing, and #selfservice #resolutions.

RT @PalakDalal: We don't let library limitations deter us from evaluating the latest models and investing in observability. #LLM #Telemetry….

Choosing the best #LLM for your AI #chatbot is about matching your priorities—speed, accuracy, clarity, and cost. 🚀. We've tested multiple LLMs on the customer support dataset. Discover #model recommendations tailored to your needs! 📷 📊.

Learn how IrisAgent leverages #GenerativeAI and fine-tuned #LLMs to automate #CustomerService. Shoutout to our Vector Database solution provider, @qdrant_engine in this case study

Real impact and automation are possible in customer support with #GenAI! #future is #now.

🚀 Revolutionize your #ticket #routing with IrisAgent's #ai! Say goodbye to manual ticket sorting and hello to lightning-fast routing and resolutions! Automatically tag tickets, prioritize urgent issues, and balance workloads effortlessly. Ready to revolutionize your support? 👇

This is why customer support teams should not use ChatGPT out of the box! . Use enterprise grade AI solutions like IrisAgent that don't hallucinate.

RT @neotribevc: Founder and CEO of @irisagent2, @PalakDalal, says gen AI is the best thing going for startups targeting the enterprise mark….

#hiringalert We are hiring a backend engineer to join our fast-growing startup -

You heard the buzz on #ChatGPT and #GenerativeAI. Learn how #GenerativeAI can automate #customersupport. Read our whitepaper outlining key use cases and how #IrisGPT - #GenerativeAI for Enterprise Support can help you get started.

Looking for an exciting opportunity to put your software engineering skills to work? Join our fast-growing startup! We're seeking an entrepreneurial software engineer to help drive our #AI and #GPT3 powered initiatives. Apply now! #hiring .

Check out 5⃣ actionable suggestions for improving your #CustomerService #operations

How #CX Insights from #IrisAgent's Automated Tagging of Support Tickets Help #productmanagement teams .

We recommend using AI to manage thousands of user complaints and free up your time 😀.

@AiThority @SalesTechStar.

Honored to have our @salesforce partnership and launch on @appexchange covered in different publications! 🙏🚀.