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Salesforce

@salesforce

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Following
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We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help

San Francisco, CA
Joined April 2009
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@salesforce
Salesforce
2 days
Welcome to the Agentic Enterprise, powered by Agentforce 360. #AgentforceTour New York is 🔴LIVE. Tune in now.
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@salesforce
Salesforce
10 hours
🍿 Nothing should stand between viewers and their next bingeworthy show. And thanks to Agentforce 360, nothing will. @Globo’s Globoplay AI agent answers questions instantly and with 109% more accuracy, guiding fans to their perfect subscription tier:
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salesforce.com
AI agents answer FAQs, automate tasks, and turn service chats into upgrade opportunities.
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@salesforce
Salesforce
1 day
🚧 From traffic alerts to federal grants, @USDOT uses Agentforce 360 to unify and modernize operations and taps Agentforce to deliver a safer, smarter, more efficient transportation system. Learn more: https://t.co/xzAi499dfR
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@salesforce
Salesforce
1 day
A 45% spike in accessibility requests stretched @NorthernAssist’s staff thin. Now, Agentforce on @WhatsApp autonomously handles 5,000 chats a year ‌ — ‌ instantly booking help, answering FAQs, and cutting missed assists without added strain. Details:
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salesforce.com
Agentforce will power 5,000 chats yearly with instant travel info and assist requests.
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@salesforce
Salesforce
2 days
#AgentforceTour New York minute summary: 🔹Agentforce powered record-breaking Cyber Week. 🔹@Informatica + Agentforce 360 + Data 360 give AI agents true enterprise memory. 🔹The Agentforce 360 Platform: data → apps → agents → customer experiences. 🔹New drops: Agentforce
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@salesforce
Salesforce
2 days
.@WilliamsSonoma brings the warmth of its in-store experience across every brand & channel with Agentforce 360. → 24/7 customer support → An agent that helps you plan, cook, & shop → 60%+ of chat customer service engagements resolved autonomously Demo at #AgentforceTour:
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@salesforce
Salesforce
2 days
🔐 Cybersecurity threats are always evolving — are you confident that your data is safe? In this video series, Salesforce Chief Trust Officer and security experts unpack Salesforce's shared responsibility model for securing your AI systems and data: https://t.co/x9xIYSypCW
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@salesforce
Salesforce
2 days
🚚125,000 field seller reps 🏪Millions of shelves 💙Service at every stop @PepsiCo gives every seller the tools to stock faster, solve issues on the spot, and keep products and relationships moving—all with help from Salesforce. Demo: https://t.co/Usx6uj6PGf #AgentforceTour
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@salesforce
Salesforce
2 days
We crunched the numbers. Becoming an Agentic Enterprise pays off. 😎 With Agentforce 360, we're seeing: 💰 $100M support savings 📈 $60M new pipeline ⚡️ 15% more website pipeline 🙌 68K employees using agents Get the blueprint at #AgentforceTour: https://t.co/Usx6uj6PGf
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@salesforce
Salesforce
2 days
AI without context is just guessing. @Informatica CPO Krish Vitaldevara breaks down how Informatica + Agentforce 360 give AI agents real memory—enabling safer decisions, smarter automation, and enterprise-grade reasoning. Tune in to #AgentforceTour: https://t.co/Usx6uj6PGf
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@salesforce
Salesforce
2 days
Agentforce 360 didn’t just handle retail's biggest week. It dominated. 🚀 42B service interactions 📣 56B marketing messages 🤖 68B AI-powered recommendations 🛒 61M online orders Humans + agents → record-breaking. See how at #AgentforceTour New York: https://t.co/Usx6uj6PGf
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@SalesforceNews
Salesforce News & Insights
2 days
Salesforce is opening the commercial and operational foundation that supports its own products, so partners can create, scale, and sell on a single trusted foundation. Read more: https://t.co/yFQqkpttNF See how:
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@salesforce
Salesforce
2 days
🎓 @devryuniv transforms the student experience with Agentforce 360 + Data 360. Now they can power 24/7 support, streamline enrollment, and deliver personalized guidance—so learners thrive and advisors focus on strategy. Details: https://t.co/hkBzroHMkH #AgentforceTour
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@SalesforceNews
Salesforce News & Insights
2 days
Salesforce announced the deployment of Agentforce 360 at DeVry University. "This collaboration allows DeVry to deliver 24/7 personalized service while enabling advisors to focus on essential workforce skill development," said Chris Campbell, CIO, DeVry. https://t.co/eGW04eOMvY
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@salesforce
Salesforce
2 days
Expertise is the new IP. We just opened Agentforce 360 to every builder ready to turn what they know into a real business. Build trusted AI agents. Ship products faster. And grow on an enterprise foundation 18 years in the making. More: https://t.co/A7OypbfwZL #AgentforceTour
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@salesforce
Salesforce
3 days
Agentic AI needs open standards. The future depends on it. That’s why we’re now a member of the @LinuxFoundation’s new Agentic AI Foundation. Together, we’ll advance interoperable, enterprise-ready protocols developers and companies can rely on: https://t.co/ie5LCnGyKA
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@salesforce
Salesforce
3 days
Gliding into #AgentforceTour New York like…
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@salesforce
Salesforce
3 days
Clear, consistent data = faster decisions. @WyndhamHotels gets a trusted view of its business and automates manual processes with @Informatica + Agentforce 360 + Data 360 + @MuleSoft—unlocking speed and smarter operations across every hotel. Learn more: https://t.co/0RAt65JDlv
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