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Operata

@Operata_IO

Followers
45
Following
31
Media
9
Statuses
26

Real-time performance and experience monitoring for cloud contact centers.

Melbourne, Victoria
Joined July 2018
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@Operata_IO
Operata
4 years
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@Operata_IO
Operata
2 years
🎉 Introducing our latest Operata Platform release: ‘Grandioso' 🎶 For the first time, cloud contact centers can correlate unified technical, operations, and experience data. Read our blog post for all the details: https://t.co/7aCoMUIhpk
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@RoyAtkinson
Roy Atkinson
3 years
Partner Integration Challenge winners: @Servion, @Operata_IO, Intelligent Voice @Verint #Engage23
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@Operata_IO
Operata
3 years
The world’s 1st multi-cloud CX observability platform. 🚀 Operata is now available for @Genesys Cloud and @NICECXone with more contact center platforms to come… Learn more and start a free trial - https://t.co/aOQixf58u6
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@Operata_IO
Operata
3 years
Today we are launching the world’s 1st multi-cloud CX observability platform. Building on our success with @amazon Connect, Operata is now available for @Genesys Cloud and @NICECXone with more contact center platforms to come… Find out more here
operata.com
Now available on Amazon Connect, Genesys Cloud and NICE CXone
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@cutthroughvc
Cut Through
3 years
B2B software pros @BlackNovaVC roll their sleeves up early to support founders at the earliest stage. Port Cos include @BrieftApp @inspiretek_ @TheMintable @AvertroSecurity @cipherstash @EspressoDisplay @functionly @govconnex @hudled @Operata_IO @Pathzero1 @SaasguruHQ @upflowy
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@cutthroughvc
Cut Through
3 years
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@Operata_IO
Operata
3 years
You can't improve what you don't measure! How the world's best cloud contact centers are turning to CX & AX observability to delight customers. Read more here - https://t.co/GRuJuKy4fQ #cxtransformation #cxleaders #contactcenter #AX #CX
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@Operata_IO
Operata
4 years
This is an exciting one! Our latest release "Encore' is available now. 🎉 Introducing our all-new Playbooks: Prebuilt best practice dashboards for deep, contact center performance insights. Find out more about our Encore release here - https://t.co/CRBUC5jMJn
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@Operata_IO
Operata
4 years
Winners announced tomorrow 🎉 Good luck to the other partners nominated. We are thrilled to be a finalist and look forward to seeing the results. #aws #amazonconnect #contactcenter #cx #monitoring #ax #assurance #awspartner #awssummit2022
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@Operata_IO
Operata
4 years
You can't improve what you don't measure! How the world's best cloud contact centers are turning to CX & AX observability to delight customers. Read more here - https://t.co/GRuJuKQdtY #cxtransformation #cxleaders #contactcenter #AX #CX
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@romilly1
Romilly Blackburn
4 years
Sun sets today on what has been an amazing @enterprisecon #EC22 event for @Operata_IO - so many productive meetings with partners, customers and friends! ‘Til next year… #ccaas #cpaas #ucaas #contactcenter #CX
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@romilly1
Romilly Blackburn
4 years
“Making the agent experience the best sees great CX follow”. Getting the latest on Enterprise CX - ‘UCaaS + CCaaS What’s real, what’s hype, what’s next?’ - from #contactcenter #CX product experts @Genesys @dialpad @Vonage @8x8 #EC22
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@Operata_IO
Operata
4 years
We made it! CTO John Mitchem and CEO Romilly Blackburn are at @enterprisecon in Orlando. Grab a spot in our calendar to arrange a time to meet! https://t.co/zAb8sI4SXB… #cx #ccaas #contactcenter #ec22
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@Operata_IO
Operata
4 years
Operata unlocks the best customer experiences in the USA! 🇺🇸 We are growing our US team, expanding our partnerships, & bringing a world-first real-time performance and experience monitoring platform to the most customer-centric market. https://t.co/OgepZlqElq #ccaas #SaaS
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@Operata_IO
Operata
4 years
Attending this years @enterprisecon? Operata founders John Mitchem & Romilly Blackburn would love to meet with you and discuss our innovative approach to performance monitoring for cloud contact centers. Book some time here - https://t.co/JLznTpD391 #ec22 #ccaas
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@Operata_IO
Operata
4 years
Call quality impacts patient outcomes. Operata enables @EverlightRad to look inside their cloud contact center environment. Find out how - https://t.co/vcoBBEvOFD #awspartner #aws #ccaas #contactcenter #callcenter #callcentersoftware #performancetesting #infrastructure
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@StartupDailyANZ
STARTUP DAILY
4 years
Software startup Operata takes on $2.2 million seed round for call centres to go remote https://t.co/L8OXsOb0aQ #startup #startupaus
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@TidalVC
Tidal Ventures
4 years
🚀We're hugely excited to be backing @Operata_IO. 💡To find out why, check out our investment notes from @georgie_turnr 📞 Looking forward to the journey ahead @romilly1 @franklykylie @rneumann6826 @MatthewJBrowne @mattallen @knowledgebird @LaunchVic https://t.co/ILsjK4DxxU
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