📣 We’ve once again been named a Leader in the IDC MarketScape: Worldwide General Purpose Conversational AI Platforms 2025 Vendor Assessment. Genesys was recognized for strengths in breadth of offering and omni-channel capabilities. Get the excerpt: https://t.co/nvGzbFmie5

Why choose #GenesysCloud? Here’s the scoop! 😎✨ 💪 Reliable & ready to scale with you ☁️ One platform, zero headaches 💡 #AI-powered engagement ⚙️ Low-code flexibility 🤝 Top partnerships Ready to level up your #CX? https://t.co/aDt7xgu7V2

🎉 2 million users on #GenesysCloud! It took over 5 years to reach 1 million — and just two to double it. That’s the power of one unified, open platform with native #AI. See how our customers will lead the next era of agentic experience orchestration. https://t.co/hCLGD4E24T

This #InternationalDayofClimateAction, hear from Bridgette Bell McAdoo, Global Chief Sustainability Officer about our sustainability journey. Carbon-neutral operations. Enhanced AI ethics. Global volunteerism. 🌎 See the full sustainability report 👉 https://t.co/smSOIU8aNo

🔒 This #CybersecurityMonth, we’re reaffirming what matters most: trust. Genesys + @AWScloud ensures customer data stays private and never used to train AI models. Learn more about Genesys Cloud AI: https://t.co/xxToNpltFz

CX leadership in the age of AI isn’t about algorithms. It’s about authenticity, courage, and human-first vision. Learn the 4 strategies these #CX leaders are implementing for the #AI era 👉 https://t.co/ClXwtN9dE8

97% of customers expect seamless CX. 84% of leaders still struggle to deliver it. See how AIA New Zealand unified CX + CRM with #GenesysCloud + @Salesforce to boost satisfaction, speed and reporting. 🎥 Watch the webinar → https://t.co/AHhrHxrxir

The #FinServ industry leads in #AI adoption – but CX still needs a human touch. Tech drives efficiency. Empathy drives loyalty. 💡 Learn how financial institutions can close the new #CX gap: https://t.co/ZI5P4KZEar

AI meets empathy 💬 Join Gordon Clinkscale of @InspiritecTele on this 𝙇𝙚𝙫𝙚𝙡 𝙐𝙥 𝘾𝙓 𝙇𝙞𝙫𝙚 before #VeteransDay to learn how they’re transforming #CX with #AI while empowering disabled Americans & veterans. Don't miss it 👉 https://t.co/0FhNkH83Qf

The orange blazer is more than a milestone; it’s mastery. 🧡 Through the Genesys Orchestrators™ Program, your progress is recognized at every step from Producer to Maestro. Start your journey → https://t.co/sJV8uWTXDd

T-30 minutes until our #LinkedInLive with @LighthouseCFL! See how great CX is changing lives for those with vision loss. Join us: https://t.co/iyvfjXxT5p

This just in: AI + empathy are redefining patient care. With #GenesyCloud, SDMI cut call abandonment by 70%, expanded 24/7 access and empowered employees to deliver more compassionate experiences. Learn more: https://t.co/13uU578VBU

History made in Austin. @LewisHamilton becomes the first Formula 1 driver to surpass 5000 career points 👏 Always pushing forward. Always reaching for the next level. 🤝 @ScuderiaFerrari

Great CX can change lives. On 𝙇𝙚𝙫𝙚𝙡 𝙐𝙥 𝘾𝙓 𝙇𝙞𝙫𝙚, hear how Lighthouse Central Florida empowers people with vision loss to live, learn, and earn. 🔗 Register to watch the full convo live or on-demand: https://t.co/ZhOIvN7JBO

No code. No barriers. Just smarter, safer CX. With Genesys Cloud AI Studio, anyone can build and manage AI-powered experiences, all from one secure place. Learn more: https://t.co/YWOybikgjm

And that's how it's done! P3 for @Charles_leclerc in Austin 👏

Strong drive in Austin! That's teamwork 👊

They told us not to have too much fun at #DF25… We didn’t listen 😏🎉

From sports 🏀 to Ferrari racing 🏎️ to bold dreams ☁️, #DF25 was a week to remember. Thanks to everyone who joined us at the Genesys booth. See you next time!

At #DF25, personalization is front and center. Stop by booth #332 to turn your dreams into art with a haiku written just for you.

Excited to partner with @ScaledCognition on this one 🤝