Julien Rio, CCXP 🚀
@Marketing_JR
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Following
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#CCXP, #marketing expert, #keynotespeaker, #author, #CX evangelist & #entrepreneur. AVP Marketing @ @RingCentral | French & English
Paris, France
Joined November 2011
Le télétravail de demain, il ressemble à quoi ?.Dans cette conversation avec Frédéric Simotel sur @bfmbusiness, nous parlons de l'importance du télétravail pendant la crise du COVID et du rôle joué par @RingCentral. #BFM #teletravail #UCaaS
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You know your strategy isn't working and yet you can't seem to have the will to cut it?.You may be a victim of the Sunk Cost Fallacy!.
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@AAstierOff on m'a dit que si j'veux faire d'vieux os dans c'métier, j'dois être libre comme l'air. Alors je relance, j'insiste. De toute façon, je ne sais rien faire d'autre et je ne crois pas en avoir envie. Alors un podcast plus roots que ce que tu fais d'habitude, ça te dit ?.
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🚀 #MarketingBlueprint concepts series: Exploring Pascal’s Sphere! 🚀. Ever heard of Pascal’s Sphere? Everything you know fits inside a sphere. What’s outside it? An infinite universe of things you don’t know. And the surface of that sphere? That’s what you know you don’t know.
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Prochainement, sur Marketing Blueprint - @jp_timsit nous parle carrière, compétences, diplômes, apprentissage et succès ! Ne manquez pas cette interview exclusive avec l'auteur de Deplateformisez !
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Follow Marketing Blueprint to to hear from some of the ✨BEST✨CMOs and get their aspirations, their frustrations, their recommendations, their observations and their best tips!. #MarketingBlueprint #CMO #MarketingCareer.
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RT @iTechSeries: @Marketing_JR from @RingCentral shares his valuable insights on aligning #gotomarket strategies, driving collaboration,….
itechseries.com
Take a deep dive into the evolution of marketing, customer experience, go-to-market strategies, and cross-departmental collaboration for business success.
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Did you miss Monica's interview the other day?! That might be the most inspiring interview this summer! Wanna become CMO? Just listen in and let Monica hand you the keys. Full interview available here:
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RT @CMITfr: Cette semaine, c'est au tour de @Marketing_JR de nous partager un nouvel ouvrage à ajouter à votre liste de lecture. Au progra….
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RT @PaoloFabrizio71: [Video] How emotional memory affects customer's decisions. 🧠.via @Marketing_JR #CustomerServic….
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Super excited to publish the second episode of #MarketingBlueprint with Marius Gamser, Head of Digital sharing his personal marketing career tips!. #marketing #career #tips.
julienrio.com
Embark on a journey of discovery with Marius, a seasoned marketing maestro renowned for his expertise in the F&B and hospitality industries, to talk about evolving in the marketing world and collab...
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RT @EuropeanCXOrg: A Comprehensive Analysis of AI’s Impact on the Employee Experience by Ricardo Saltz Gulko by @RicardoSGulko
https://t.co….
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First episode of 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝘽𝙡𝙪𝙚𝙥𝙧𝙞𝙣𝙩!. In this interview with @Leesaleigh:.- Why marketing is all about understanding what customers want.- How to climb the marketing ladder.- Advice for anyone to succeed in marketing. #MarketingBlueprint.
julienrio.com
We chat with Leesa, a marketing veteran who's worked at big brands like Vonage and AT&T. She shares her career path, from writing technical manuals to becoming a CMO.
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Last teaser before the first episode of 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝘽𝙡𝙪𝙚𝙥𝙧𝙞𝙣𝙩!. I welcome @Leesaleigh to share career and leadership insights. For more marketing career tips, don't miss the first episode of 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝘽𝙡𝙪𝙚𝙥𝙧𝙞𝙣𝙩!. #MarketingBlueprint
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Tomorrow is the official launch of 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 𝘽𝙡𝙪𝙚𝙥𝙧𝙞𝙣𝙩!.For this first episode I'm inviting someone quite special with a fantastic marketing career and an incredible will when it comes to reaching her goals - @Leesaleigh . #MarketingBlueprint #CMO #Marketing
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Nouvelle tribune sur Economie Matin : "Relation client : les temps d’attente trop longs sont-ils insolubles ?" .38% des français considèrent l'attente prolongée pour obtenir un service comme étant le point de frustration principal. #relationclient #CX.
economiematin.fr
Le fait de contenter le client lors d’une requête ne doit pas occulter l’importance de minimiser les efforts que celui-ci doit fournir.
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RT @TheCEOViews: Julien Rio: Improving Customer Experience with A Strategic Approach. Julien Rio, a Certified Customer Experience Professio….
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Truly humbled by this article from @Bizoutstanders published last week! Thank you for the spotlight!.
businessoutstanders.com
As a Certified Customer Experience Professional and the AVP of International Marketing at RingCentral, Julien Rio has carved a distinctive path in the realm of CX.
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L'évolution des attentes des consommateurs, trop rapide, crée un fossé entre ce que les entreprises offrent et ce que les client espèrent. 23% des français préfèreraient avoir affaire à une invasion d'insectes que de contacter un service client. #etude.
www-relationclientmag-fr.cdn.ampproject.org
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Customer Service is an essential part of the overall #CX. It is often the most intense and the last interaction a customer will experience, and as such, be what the customer will remember. Getting it right is essential!. #customerexperience @RingCentral
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