๐ฎ๐๐๐ ๐ต๐ธ๐๏ธ
@LaCarolinx
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Carolina โข full-stack marketer + data geek โข CHI โข Latinx intersectional feminist โข she/they โข queer ๐
Chicago, IL
Joined September 2009
๐กAd Hook to Test in Q4: Try a scribble overlay that shows the math of how your product saves money! ๐ธ Perfect for highlighting a Black Friday deal. Using real handwriting instead of typical text overlays is a great way to stop the scroll.
Want people glued to your ad? Try this: Tear a piece of paper into parts, then arrange them back together, revealing your hook word by word. The data shows that people stop scrolling and wait to see the message come together! ๐
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@TaylorHoliday Breaks my heart to have to shatter peopleโs perception sometimesโฆ๐
Funnels are a myth. The psychological work has already been done long before customers ever see an ad. Iโve been explaining it to clients like thisโฆ(seems to help clear up confusion):
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Frog pushed a coat down over the top of Toad. Frog pulled snowpants up over the bottom of Toad. He put a hat and scarf on Toadโs head. โHelp!โ cried Toad. โMy best friend is trying to kill me!โ โIโm only getting you ready for winter,โ said Frog.
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2:30 pm and finally opened the google doc after warming up to it (since 9 am). we making moves today
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Yep, I felt like that when I upgraded my Canva subscription ๐คทโโ๏ธ
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itโs me! ๐คฉ super excited to share my chat about all things retention and growth, with @1800D2C
Want to learn more about Baboon to The Moon? Read our interview with Carolina (Sr Growth & Retention Marketer)
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๐คณHaving a Brand Face TikTok is a major channel for them! And they have a consistent "brand face" who creates engaging, entertaining videos. Like this video which was one of their highest performers https://t.co/kEVR9pRIYs
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156.1K likes, 266 comments. โReplying to @mandymoomoomoo1982 if u want someone to be nice to you, our Instagram manager is much softerโ
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Baboon to the Moon๐is such a fun brand that has incredible people behind it like Carolina! Beyond talent + product, how do they power this rocketship? A Solid Stackโบ๏ธ ๐@sanity_io site โบ๏ธ@attentiveHQ SMS ๐@triplewhale analytics ๐@gorgiasio help desk
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The cost to acquire a customer isn't getting any cheaper. Here are 6 actionable, highly effective ways you can invest in improving DTC customer retention today. ๐
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if you're looking to spice up your workflow, here's my go-to list of neat lil tools that make my life as a brand marketer/content marketer/advertiser/marketer in general a little bit easier:
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Understand the difference between: - Marketing emails: consent requiredโ
- Transactional emails: consent not requiredโ Send the right type of emails accordingly. I've been seeing sneaky apps pop up getting around this... Respect the inbox.๐ฉ
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Folks you gotta check out the new podcasts/newsletters on https://t.co/hBNBlVNrpU! They are ๐ฅ๐ฅ 1- @retentionroad by @debgotwired The ultimate DTC retention. The first three guests are @couuor @tayfrays @LaCarolinx! These episodes are epic! 2- In Reviews We Trust by
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The Retention Road by @debgotwired ๐ฅณ๐ has dropped๐๏ธ This pod is for serious DTC brands that want to focus on retention actively. Join guests like - @couuor - @tayfrays - @LaCarolinx and more who share inside secrets to scaling retention. Episodes 1-3 are out now ๐ฝ
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The DTC retention pod is finally live ๐คฉ๐คฉ๐คฉ Retention is an afterthought for most brands and I'm here to change that. New brand? Learn grassroots retention tactics. Established brand? Refine your strategy from 7, 8, 9-figure brands! Tune in and LMK who I should host next! ๐ง
The Retention Road by @debgotwired ๐ฅณ๐ has dropped๐๏ธ This pod is for serious DTC brands that want to focus on retention actively. Join guests like - @couuor - @tayfrays - @LaCarolinx and more who share inside secrets to scaling retention. Episodes 1-3 are out now ๐ฝ
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Spilling my retention secrets ๐ซ๐ Check out how Iโm thinking about a holistic customer journey, traveling in style, and TikTok trends ๐๐ผ๐๐ผ๐๐ผ
EP 3: Listen to @LaCarolinx share how Baboon to the Moon uses Customer Retention to Scale Revenue Seamlessly ๐ Apple: https://t.co/X33TxF1WGJ Spotify: https://t.co/4YmhaIxEbn Google Podcasts: https://t.co/fTho4yf5Yl Youtube: https://t.co/YmB0Cmzs9n Thanks for listening!
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The best time to start a community for your DTC brand is most likely when you've acquired at least 1000 customers Where 10% of those are SUPERFANS Then aim for at least 40% of those customers to convert to community members
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๐ tune in to get some of my favorite retention keys and tips to get that special spice that = CLTV ๐โจ
I'm biased, but the ultimate DTC retention ๐ podcast is dropping next week! I hosted stalwarts from brands like @baboontothemoon, @ridgewallet, @Feastables, @outwaysocks and more share their *secret* retention strategies to scale an ecom store ๐ Guess the name? ๐
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