GEICO Service Team
@GEICO_Service
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Following
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Media
6
Statuses
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Official GEICO customer service Twitter. Ready to assist you with your insurance needs 24/7!
Chevy Chase, MD
Joined May 2010
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@AnarumoJoseph
Hi Joseph, this is Paul with GEICO's Social Media Care Team. I am sorry to hear about your experience. For us to follow up, please dm your full name, policy #, phone #, state, and zip code.
-Paul
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@tedthemanbeast
Hi Ted, this is Paul with GEICO's Social Media Care Team and I am sorry that we didn't save you much money. If you would like us to follow up, please dm your full name, policy #, phone #, state, and zip code.
-Paul
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@Dynamitedan808
We would be happy to review your policy. Please DM us your name, state, policy number and phone number so we can have someone follow up with you. - Jaz
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@GPMiami2022
We understand your concern in regards to your premium. For us to follow up, please dm your full name, policy #, phone #, state, and zip code.
-Paul
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@49ersBBQLover
We are really sorry to hear this! Please DM us your name, state, phone number and your claim number so we can have a specialist reach out.
-Renee
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@Nessacino
Thanks for taking the time to check us out! I'm sorry we weren't as competitive. -Mark
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@glitterlaces
I am glad to hear that we were the cheaper option for you. Thank you for choosing GEICO! -Jim
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@davidvizcaino88
We understand your concerns and appreciate your continued loyalty as a GEICO customer. Due to the impacts of COVID-19 on our customers, we will be crediting policies 15% at their next renewal. This is an automatic adjustment and no further action is required on your end. -Aurelia
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@eliza409
DM us if you'd like us to review your policy for savings. Include your name, state, policy # and phone #. -Kasey
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@KattsDogma
Sorry for any issues you're having. If you'd like us to review your information, DM your name, state and ph# -Mark
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@goldengateblond
I am very sorry to hear about your accident and the problems that you had with the claim, and I would be happy to have a claims manager reach out to help you. Please DM me with your name, state, phone number, and claim number so that I can help. -Jim
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@Holyterror44
Sorry to hear about your crash, I hope you are ok. Let us know if there is anything else we can do for you -Jim
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@Majincraft
Hi there! I'm happy to hear we could save you some money, and thank you for insuring with us! :) - Renee
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@Magdalin
That's great! I'm glad we were able to help you save. Thanks for sharing! ~ Christine
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@Matthew_Bapst
Hi, this is Christina with GEICO's Social Media Care Team. Here is the homeowners department number for assistance: (800) 566-1518. Have a great day!
-Christina
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@nola_gypsy
I apologize for the way that the claim was handled. Would you like someone to follow up with you about that accident? -Denise
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@farhanmemon
Thank you so much for contacting GEICO. We are aware of this and understand the concerns that it has raised. Due to these concerns, we have cancelled the event. Please see the attached link for the official GEICO statement:
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@MaryCan2u
I am sorry to hear about your financial hardship. If you would like help please DM me with your policy# and phone#.
-James
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Thanks for the shout-out, Gerry!
Not only does
@GEICO
have the best commercials on TV, they also have the best customer service of any company in America! Just had incredible interaction with Rebecca, who was so very helpful.
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@Baldprivilege
Hi, this is Lori with GEICO's Social Media Care Team. Please DM your name, policy number or claim number, phone number, and email address. We can have a specialist contact you.
-Lori
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@RealKimJong_Un
Hi, would you like us to have someone follow up and review your policy with you? -Kasey
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@shillman1
I am sorry for the frustration you experineced with your premium. I am happy to have your policy reviewed further. If you would like, please DM us your full name, policy #, state, and phone #. Thank you.
-Aaron
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@ashleyj17
That's an awesome savings! Thanks for getting a quote, and for joining the GEICO family. -Jim
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@hightirement
If you need help please DM me with your name, state, policy number, and phone number.
-James
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@TheJourdanWave
Hi, this is Dave with GEICO's Social Media Care Team. Is there something we can assist with?
-Dave
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@ItsMeOhHeyMatty
We are sorry to hear that you wish to cancel. Please DM us your state and policy number so we can look into this.-Michelle
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@DavidLeeBiz
DM us your name, state, policy number and phone number if you'd like an agent to reach out. -Kasey
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Thanks
@gabsmashh
we're so happy to hear that you're pleased with our service. Have a great week, and we hope to service your insurance needs for years to come.
i know you don't hear people lauding insurance companies often, but i have to say
@GEICO
has been an absolute dream every time i have had to work with them for car-related claims/issues.
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@izaynab
Did he go, "hey lil' mama lemme whisper in your ear, GEICO can save you 15% or more on car insurance every year?" -Mark
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@SickTv4k
I'm sorry for any frustration we have caused you. Please DM your name, state and policy # for further assistance. - Liz
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@Aye_JimMi
We are sorry to hear that we couldn't provide the cheapest price for you at this time. Please keep us in mind for the future as we would love to have you back any time.
-Gary
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@esimonraphael
Thank you so much for contacting GEICO. We are aware of this, and we understand the concerns that is has raised. Due to these concerns we have cancelled the event. Thank you for insuring with us for the past 20 years!
-Dave
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@JDCubs
Hi JD - I am sorry to hear this and would be happy to review your updated vehicle usage with you. Please DM us your full name, policy # and phone #.
-Kate
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@WhamBaamYT
I am so sorry to hear about this. If you would like to review this further with someone, please feel free to send us a DM with your name, number and claim number.
-Aurelia
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Thanks for the shout out
@3Stizzy
! Welcome to the family, and we hope to service your insurance needs for years to come.
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@AltWASONPS
Hi! I completely understand your concern regarding the shutdown! Please DM your policy and phone number so I can have a specialist look into your concerns for you.
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To our customers in the path of
#HurricaneMatthew
, stay safe. We’re here for you on the GEICO App, , and 800-841-3000
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@alexion_matt
Hi Matt, this is David with GEICO's Social Media Care Team. If you are looking for help resolving a claim, please DM your full name, state, phone number and claim number.
-Dave
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