Monique Botha is actually they/them 🤷🏻♀️
@DrMBotha
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ECR community psychologist focusing on dehumanization and objectification of minority groups in science. Tweets my own.
Joined February 2014
✨NEW PAPER ALERT✨ “Autism research is in crisis”: A mixed method study of researcher’s constructions of autistic people and autism research - by me and Eiliidh Cage Buckle up for a long(ish) thread about how autistic people disrupt research agendas! 1/ https://t.co/GhSpRJxEuL
frontiersin.org
Autism researchers can be ableist, including by talking about autistic people in sub-human terms (dehumanisation), treating autistic people like objects (obj...
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@SingaporeAir 5) offered me full replacement or repair only to backtrack for no reason hours later making me uncertain again, 6) haven't organized an alternative while it's broken, and STILL won't treat me with any kindness or respect. I don't understand why anyone flies with with them.
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At every turn @SingaporeAir had a chance to meet a disabled traveler with dignity, respect & kindness, and instead 1) trashed my chair 2) tried to deny my ability to report it 3) lowballed the cost of replacement disingenuously, 4) tried to get me to sign a limited release waiver
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I gave @SingaporeAir the email from the wheel producer telling them they need replacing, refused the offer (£540) as it's a quarter of the actual cost. Told them I would absolutely take a legal route to recoup the costs. They are now just steadfastly not replying to emails 👍
They offered me £75 for thousands of pounds worth of wheelchair damage. I pushed back. They offered to cover the cost of repair of replacement. They then email a few hours later seemingly retracting the offer and offering me £540. WHY ARE YOU LIKE THIS?!
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The damage on the way back with @AerLingus and @SingaporeAir includes it being scraped the whole way down the front all the way through the powder coat, into the raw metal, leaving sharp edges which catch and scrape when you graze over it.
.@SingaporeAir broke my wheelchair wheels. It isn't cosmetic. They've entirely torn through the shrink wrap protecting the structural integrity of the loop wheels. They are no longer waterproof.
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'GPs are out here just diagnosing people with ADHD!' Fun fact, I recently told my GP I think I'm ADHD - they printed a bunch of referral forms, which I took home and spent ages filling in, dropped them back, and was told I'd hear in about a year if they even want to assess me 🙃
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@DrMBotha I'm so angry on your behalf. We had a scary 30 minutes when we thought an airline had lost my son's customer built wheelchair. It turned up luckily. I don't think people understand that these type of wheelchairs aren't just available in any mobility shop.
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GP's do not diagnose anyone as Autistic. GP's do not diagnose anyone with ADHD. Anyone claiming that one single GP visit can get you a diagnosis of either is lying to you. Yes, I'm looking at you, Mr Farage.
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@DrMBotha the common practice of making customer service such an awful experience that most people just give up is unacceptable in any situation, but in situations like this it's fucking evil
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I am actually now looking for legal advice so please do. Anyone with the ability to help would be appreciated. I will not let this go.
@DrMBotha Can you find a disability rights org with a lawyer to sue them? that would bring them round fast. this impunity has to stop. utterly unacceptable.
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They offered me £75 for thousands of pounds worth of wheelchair damage. I pushed back. They offered to cover the cost of repair of replacement. They then email a few hours later seemingly retracting the offer and offering me £540. WHY ARE YOU LIKE THIS?!
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.@SingaporeAir broke my wheelchair wheels. It isn't cosmetic. They've entirely torn through the shrink wrap protecting the structural integrity of the loop wheels. They are no longer waterproof.
Neither @SingaporeAir nor @AerLingus know where my wheelchair is. I need it to work, to live, to parent. Lads it's actually gone. I'm leaving the airport without my wheelchair. I am so broken. So so very broken.
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My name has been included on this disgusting letter without my consent. This is defamatory and it better be fucking removed immediately. As lawyers I would think you know you can’t steal a person’s name for a public letter without permission.
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And this has just made it more powerful. [Pic: Callum Parke/PA]
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This Banksy, which appeared overnight on the side of the Royal Courts of Justice building in London, is extremely powerful.
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We need stricter laws, harsher penalities for these companies, and easier processes for making things right. I'm not letting it go this time.
@DrMBotha @SingaporeAir @AerLingus Disgusting. I’ve seen so many stories like this, that at this point I’ve come to the conclusion that airlines need to be immediately fined a huge $$$ each time this happens & it’s given to the person within 48hrs. Maybe then they’ll take the damage/loss of a wheelchair seriously
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@DrMBotha @SingaporeAir @AerLingus Disgusting. I’ve seen so many stories like this, that at this point I’ve come to the conclusion that airlines need to be immediately fined a huge $$$ each time this happens & it’s given to the person within 48hrs. Maybe then they’ll take the damage/loss of a wheelchair seriously
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Plus what if they just decide they won't. Why is everything this categorically shit? I can't spend £7000+ with no assurance that they won't drag this fight out for months on end.
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I cannot submit the damaged baggage form because you need replacement receipts before you can. I AM GOING IN CIRCLES. I cannot just replace a £7000 wheelchair.
I have my wheelchair. It's more broken again but I have it. Everyone keeps giving me a different story about where it was and how it was found. @AerLingus have given me three separate stories. I now have to submit my third or fourth report.
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I have my wheelchair. It's more broken again but I have it. Everyone keeps giving me a different story about where it was and how it was found. @AerLingus have given me three separate stories. I now have to submit my third or fourth report.
Neither @SingaporeAir nor @AerLingus know where my wheelchair is. I need it to work, to live, to parent. Lads it's actually gone. I'm leaving the airport without my wheelchair. I am so broken. So so very broken.
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Why do airlines treat disabled people so badly? #RightsOnFlights
#AccessibleTravel
#AccessibleTourism
Neither @SingaporeAir nor @AerLingus know where my wheelchair is. I need it to work, to live, to parent. Lads it's actually gone. I'm leaving the airport without my wheelchair. I am so broken. So so very broken.
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