Serena Fritsch
@serifritsch
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Product Engineer @intercom always learning, sometimes running Co-organizer of @Shipitcon 2023 edition
Joined December 2010
A new entry on our Intercom AI blog from @_ketanbhatt, about our decision to stick with @elastic as opposed to adopting a new VectorDB for Fin. tl;dr: operational knowledge is valuable, and ES will do vectors. Link below!
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Happy women’s day 🤗 very grateful to have amazing women in my life who inspire me daily
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At @Intercom, we’re always innovating and building for our future scale. In what’s one of the most interesting projects I’ve worked on, discover how we’re future proofing our database layer with Vitess and @PlanetScale:
intercom.com
Discover how Intercom is evolving its database infrastructure by migrating to Vitess and PlanetScale, unlocking greater scalability, reliability, and zero-downtime maintenance.
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Disheartened to see Women Who Code & Girls in Tech close their doors in 2024. At #SIC2024 we're putting money behind our mission to support underrepresented groups. We're donating to Coding Grace & raising euro through raffles & games! https://t.co/JNJsXCX2HD
#CommunityMatters
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15 minutes to see the future of Customer Service? That's a fair swap. We're going live with some BIG news about our latest AI breakthrough on April 10th over on LinkedIn. You could watch it later–but you’ll miss out on the live AMA with our leadership team in the comments 👀
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[Speaker Announcement] Our 2nd speaker this year needs no introduction. The legendary Charity Majors @mipsytipsy is returning to ShipItCon 2024! Please give a big warm Irish ShipItCon welcome to Charity. ☘ Ticket are on sale now : https://t.co/reEX5X3xm4
#sic2024
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I don’t post here often but wanted to give a shout out to all the amazing women in my life ❤️I am surrounded by role models and forever grateful to have you all in my life
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Our Call for Papers is officially open! This year's theme is "Flow". https://t.co/S44V5jO12O Closing date is April 30th and we'll reach out to successful speakers by the end of May. #sic2024 #callforpapers
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Welcome to ShipItCon 2024, where this year's theme, "Flow," is all about mastering the currents of software delivery in the digital age. As the demand for rapid, efficient, and high-quality software delivery escalates, understanding and implementing the best practices ...
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Save the Date : August 30th 2024 We're back with a new theme, new speakers, new sponsors and some new outfits for Squishy! Join us. #shipitcon5
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Heartbroken 💔 over what happened yesterday. Dublin and its people deserve so much better.
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My team @intercom is hiring! The role is to become one of our domain experts in supporting, scaling, and enabling engineers in our database layer, from low level Linux tweaking all the way up into Rails land pairing with engineers as we design and ship our next-gen product 1/2
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Ship It Friday is here! Over the next several weeks we'll release the talks from this year's event. Get the team together, grab a beverage and enjoy. First up is @rhein_wein posing the question "What's Slowing Your Team Down?" https://t.co/kG0oeQvyah Enjoy!
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Hi all, it's getting closer to the date when @brian_scanlan & @_minuteman3 will show us the way with de-microservicing and multitenant security⏳ We've just released more spots for our Sept 19th event so go grab 'em! Thx again to Intercom for hosting us and for the food & drinks!
It's official 🚀 Learn about the joys of de-microservicing ⏪ as well as the toils of multitenant security 🔒 courtesy of @brian_scanlan & @_minuteman3 from Intercom as they host us for an evening of Ruby on Sept 19th! Thx to Intercom for the food/drinks!
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Can't wait until @ShipItCon 2024? We've got you covered. Check out the ShipItCon Meetup. Meet the team, ask questions, have some craic. https://t.co/gmbb20X7Mu
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It's official 🚀 Learn about the joys of de-microservicing ⏪ as well as the toils of multitenant security 🔒 courtesy of @brian_scanlan & @_minuteman3 from Intercom as they host us for an evening of Ruby on Sept 19th! Thx to Intercom for the food/drinks!
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We need one final push today to sell out! Grab a ticket and join us for the best ShipItCon yet! https://t.co/bzN3WDfaPy
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We're still on the lookout for sponsors for this year's @ShipItCon. It's a not for profit community event organised by volunteers. If you'd like to give back to the community and local great causes then get in touch: team@shipitcon.com. Sponsorship packages start at 1k. #sic2023
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