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Sarah Gibbons Profile
Sarah Gibbons

@segibb

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Chief Designer at @NNgroup

Boston, MA
Joined January 2016
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@segibb
Sarah Gibbons
5 years
RT @MahaffyMeagan: "If you don't decide where your time goes, someone else will. If you don't decide what your "why" is, someone else will.….
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@segibb
Sarah Gibbons
5 years
RT @AIGAdesign: 🎙️@romanmars about to go live for Day 4 #AIGADesignConf general sessions with @greglutze, @Gcellz, @segibb, @jasonfried, @M….
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@segibb
Sarah Gibbons
5 years
My latest article on #roadmaps is live! I break down the 3 most common types of roadmaps: their benefits, challenges, and who should own each. #productdesign #servicdesign #strategy.
@NNgroup
Nielsen Norman Group
5 years
#Roadmaps that include #UX work can have 3 scopes: product, field, and specialty. Understanding these and their benefits can focus your process, effort, and goals.
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@segibb
Sarah Gibbons
5 years
#AIGADesignConf prep with @romanmars. 👋 I’m honored to be speaking. The theme is building bridges—to each other, to the unfamiliar, and to the next chapter in design. Learn more over at @AIGAdesign.
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@segibb
Sarah Gibbons
5 years
RT @AIGAdesign: Sarah Gibbons (@segibb), is the Chief Designer at @NNgroup where she works with venture-backed startups and Fortune 500s to….
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@segibb
Sarah Gibbons
5 years
If you hadn’t heard, @NNgroup launched a UX podcast! Catch @tbfess and I talking all things #design: reframing how we think about our role, building empathy, and design thinking/service design as methods instead of destinations.
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open.spotify.com
NN/g UX Podcast · Episode
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@segibb
Sarah Gibbons
5 years
I’m conducting research on how roadmaps are used in UX and want to hear about your experience! Participants will be enetered to win a free #nngux conference day. . I’ll be publishing my findings, how-to’s and best practices at .
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@segibb
Sarah Gibbons
5 years
If you’re at an org with restricted digital tools (gov, healthcare, finance), download the template at the bottom of the article, then upload it to your approved software/tooling to collaborate.
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@segibb
Sarah Gibbons
5 years
Service blueprintIng template is up! Use it with your remote team, or as a first step when digitizing post-workshop. #servicedesign #ux #uxdesign
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nngroup.com
The structure and format of a collaborative spreadsheet makes it an effective tool for virtual service blueprinting.
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@segibb
Sarah Gibbons
5 years
I wrote an article about using roadmaps in UX. I cover what they are, their structure, and primary/secondary components to include. #UserExperience #ux
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nngroup.com
A UX roadmap is a high-level, living artifact that prioritizes and communicates a UX team’s future work and problems to solve.
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@segibb
Sarah Gibbons
5 years
LinkedIn reminded me I’m celebrating 4 years at @NNgroup, which is hard to believe because it feels like a long time and barely anything, simultaneously. Thank you to everyone who has followed me along the way! 🎉 What do you want to see more of?.
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@segibb
Sarah Gibbons
5 years
A couple of weeks ago, I recorded a podcast with @SteveChaparroCo. We talked about the power of design, the need for transparent leadership, and how to build empathy (for yourself, your peers, and those who need it most).
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@segibb
Sarah Gibbons
5 years
We (@nngroup) just released the 2nd edition of our free UX Careers report! It explores what a UX career looks like today: roles, responsibilities, and most desired skills. Super interesting. (Kudos to @rachelkrau & @maria_rosala on the research + report!)
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@segibb
Sarah Gibbons
5 years
BYOD (Bring Your Own Dog) to WFH meetings. In other words, a VDP (Virtual Dog Park™)
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@segibb
Sarah Gibbons
5 years
I illustrated 7 fundamental #workshop activities. You can combine and re-mix them to create almost any group exercise you need.
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@segibb
Sarah Gibbons
6 years
Dare I promote my latest side project (bringing @nngroup to Instagram) on Twitter? 😉 We just got up and running this week, come join the ride
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@segibb
Sarah Gibbons
6 years
RT @AIGAdesign: LISTEN NOW, EPISODE 1 🎙 #DesignFutureNow Podcast. Listen to @segibb explain how to translate graphic design skills into syn….
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@segibb
Sarah Gibbons
6 years
Broke down the most frequently asked questions about service blueprinting, from who to include to how much time it should take #servicedesign
nngroup.com
Service blueprints are the primary tool for service design, but practitioners often misunderstand how they relate to journey mapping, who should be involved in the process, and how to sell their...
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@segibb
Sarah Gibbons
6 years
RT @AIGAdesign: .@segibb, Chief Designer of @nngroup + applied design strategy expert, has focused on executing strategy, innovating produc….
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