
Sarah Gibbons
@segibb
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Chief Designer at @NNgroup
Boston, MA
Joined January 2016
RT @MahaffyMeagan: "If you don't decide where your time goes, someone else will. If you don't decide what your "why" is, someone else will.….
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RT @AIGAdesign: 🎙️@romanmars about to go live for Day 4 #AIGADesignConf general sessions with @greglutze, @Gcellz, @segibb, @jasonfried, @M….
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My latest article on #roadmaps is live! I break down the 3 most common types of roadmaps: their benefits, challenges, and who should own each. #productdesign #servicdesign #strategy.
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#AIGADesignConf prep with @romanmars. 👋 I’m honored to be speaking. The theme is building bridges—to each other, to the unfamiliar, and to the next chapter in design. Learn more over at @AIGAdesign.
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RT @AIGAdesign: Sarah Gibbons (@segibb), is the Chief Designer at @NNgroup where she works with venture-backed startups and Fortune 500s to….
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If you hadn’t heard, @NNgroup launched a UX podcast! Catch @tbfess and I talking all things #design: reframing how we think about our role, building empathy, and design thinking/service design as methods instead of destinations.
open.spotify.com
NN/g UX Podcast · Episode
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Service blueprintIng template is up! Use it with your remote team, or as a first step when digitizing post-workshop. #servicedesign #ux #uxdesign
nngroup.com
The structure and format of a collaborative spreadsheet makes it an effective tool for virtual service blueprinting.
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I wrote an article about using roadmaps in UX. I cover what they are, their structure, and primary/secondary components to include. #UserExperience #ux
nngroup.com
A UX roadmap is a high-level, living artifact that prioritizes and communicates a UX team’s future work and problems to solve.
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I have a free journey mapping template out on @NNgroup. It’s an easy way to start virtually mapping and doesn’t require another tool. #ux #remotework #userexperience
nngroup.com
A collaborative spreadsheet is an efficient, effective tool for virtual customer-journey mapping. Because of the format and structure it affords, almost everyone will be able to access and easily use...
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A couple of weeks ago, I recorded a podcast with @SteveChaparroCo. We talked about the power of design, the need for transparent leadership, and how to build empathy (for yourself, your peers, and those who need it most).
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We (@nngroup) just released the 2nd edition of our free UX Careers report! It explores what a UX career looks like today: roles, responsibilities, and most desired skills. Super interesting. (Kudos to @rachelkrau & @maria_rosala on the research + report!)
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RT @AIGAdesign: LISTEN NOW, EPISODE 1 🎙 #DesignFutureNow Podcast. Listen to @segibb explain how to translate graphic design skills into syn….
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Broke down the most frequently asked questions about service blueprinting, from who to include to how much time it should take #servicedesign
nngroup.com
Service blueprints are the primary tool for service design, but practitioners often misunderstand how they relate to journey mapping, who should be involved in the process, and how to sell their...
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RT @AIGAdesign: .@segibb, Chief Designer of @nngroup + applied design strategy expert, has focused on executing strategy, innovating produc….
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