Sarah Gibbons
@segibb
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Chief Designer at @NNgroup
Boston, MA
Joined January 2016
šļø@romanmars about to go live for Day 4 #AIGADesignConf general sessions with @greglutze, @Gcellz, @segibb, @jasonfried, @MorcosKey + @LaurenMaillian #AIGADesign
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My latest article on #roadmaps is live! I break down the 3 most common types of roadmaps: their benefits, challenges, and who should own each. #productdesign #servicdesign #strategy
#Roadmaps that include #UX work can have 3 scopes: product, field, and specialty. https://t.co/0sYUc0jPs0 Understanding these and their benefits can focus your process, effort, and goals
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#AIGADesignConf prep with @romanmars. š Iām honored to be speaking. The theme is building bridgesāto each other, to the unfamiliar, and to the next chapter in design. Learn more over at @AIGAdesign.
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Sarah Gibbons (@segibb), is the Chief Designer at @NNgroup where she works with venture-backed startups and Fortune 500s to focus and execute corporate strategy, innovations, and new product development through design. Watch her live at #AIGADesignConf > https://t.co/bTgIiaSkxS
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If you hadnāt heard, @NNgroup launched a UX podcast! Catch @tbfess and I talking all things #design: reframing how we think about our role, building empathy, and design thinking/service design as methods instead of destinations. https://t.co/Y0FbM5ENww
open.spotify.com
NN/G UX Podcast Ā· Episode
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Iām conducting research on how roadmaps are used in UX and want to hear about your experience! Participants will be enetered to win a free #nngux conference day. https://t.co/8P4WKlRZ5t Iāll be publishing my findings, how-toās and best practices at https://t.co/vC1sHRj2XP!
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If youāre at an org with restricted digital tools (gov, healthcare, finance), download the template at the bottom of the article, then upload it to your approved software/tooling to collaborate.
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Service blueprintIng template is up! Use it with your remote team, or as a first step when digitizing post-workshop. #servicedesign #ux #uxdesign
nngroup.com
The structure and format of a collaborative spreadsheet makes it an effective tool for virtual service blueprinting.
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I wrote an article about using roadmaps in UX. I cover what they are, their structure, and primary/secondary components to include. #UserExperience #ux
nngroup.com
A UX roadmap is a high-level, living artifact that prioritizes and communicates a UX teamās future work and problems to solve.
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I have a free journey mapping template out on @NNgroup. Itās an easy way to start virtually mapping and doesnāt require another tool. #ux #remotework #userexperience
nngroup.com
A collaborative spreadsheet is an efficient, effective tool for virtual customer-journey mapping. Because of the format and structure it affords, almost everyone will be able to access and easily use...
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A couple of weeks ago, I recorded a podcast with @SteveChaparroCo. We talked about the power of design, the need for transparent leadership, and how to build empathy (for yourself, your peers, and those who need it most).
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We (@nngroup) just released the 2nd edition of our free UX Careers report! It explores what a UX career looks like today: roles, responsibilities, and most desired skills. Super interesting. (Kudos to @rachelkrau & @maria_rosala on the research + report!) https://t.co/QFHU21YgaB
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BYOD (Bring Your Own Dog) to WFH meetings. In other words, a VDP (Virtual Dog Parkā¢)
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I illustrated 7 fundamental #workshop activities. You can combine and re-mix them to create almost any group exercise you need. https://t.co/qXw8MtVH7K
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LISTEN NOW, EPISODE 1 š #DesignFutureNow Podcast. Listen to @segibb explain how to translate graphic design skills into synthesizing conversations, and @mizjodi dive deeper into the term āproduct service ecologiesā #AIGADesign #servicedesign > https://t.co/oClgqs24nC
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Broke down the most frequently asked questions about service blueprinting, from who to include to how much time it should take #servicedesign
nngroup.com
Service blueprints are the primary tool for service design, but practitioners often misunderstand how they relate to journey mapping, who should be involved in the process, and how to sell their...
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