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Nielsen Norman Group Profile
Nielsen Norman Group

@NNgroup

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User advocates offering evidence-based user experience (UX) research, training, consulting. Visit our website for free UX articles. #nngux

Silicon Valley (headquarters)
Joined June 2008
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@NNgroup
Nielsen Norman Group
22 hours
Form abandonment isn't always about missing data—it's about cognitive overload. Users waste mental energy deciphering unclear labels instead of providing information. 4 principles to fix this: Structure, Transparency, Clarity, Support. Learn more: #UX.
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nngroup.com
Four principles of form design — structure, transparency, clarity, and support — minimize users’ cognitive load and improve usability.
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@NNgroup
Nielsen Norman Group
2 days
Check out Evan Sunwall’s initial impressions of ChatGPT’s Agent. Watch the sped up agent interaction here: and read Evan’s thoughts: TLDR: Successful, shaky, but slow. Beware the caveats. #AIAgent #AI #UXDesign.
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nngroup.com
ChatGPT’s agent successfully booked a restaurant reservation. But the process was time-consuming and vulnerable to misunderstandings and errors.
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@NNgroup
Nielsen Norman Group
3 days
New from NN/g:. 📝 Why Organizations Don’t Do User Research.🔍 How AI Succeeds (and Fails) to Help People Find Info.👁️ Icon Interpretation vs. Recognizability. Check them out: #NNGroup #UpToDate
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@BTCCexchange
BTCC
3 days
Bitcoin’s on fire at $112K! Time to flip the charts on BTCC!.Exploring Cryptocurrency with Jaren Jackson Jr.🏀.
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@NNgroup
Nielsen Norman Group
6 days
New to UX? Start with usability testing! 🔍. Watch real users complete tasks with your product. You'll uncover problems, find improvements, and learn user behaviors. Good design = what works for users, not what you think works. Read more:
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@NNgroup
Nielsen Norman Group
7 days
Stop building products that miss the mark!. 🔍 Discovery: Sept 10-11 w/ Lola Famulegun.📊 Measuring UX & ROI: Sept 8-9 w/ Rachel Banawa. Learn to build the RIGHT thing & prove design value with data. Register: #UXResearch #ProductStrategy
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@NNgroup
Nielsen Norman Group
8 days
Many users recognize the floppy disk as "save"—but recognition ≠ relevance. Modern saving = cloud-syncing, auto-saving, exporting. Match your icons to actual user behavior. Read more in our book: #UXDesign #IconDesign
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@NNgroup
Nielsen Norman Group
9 days
UX maturity isn't a ladder to climb—it's a living system to nurture. Stop chasing stage numbers. Start tending to your system with honest reflection and willingness to evolve. Read more: #UXMaturity #UX
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@NNgroup
Nielsen Norman Group
10 days
New from NN/g:. 🤖 How AI Is Changing Search Behaviors.✏️ Evaluating AI-Simulated Behavior.💻 Preference Testing for Assessing Visual Design. Check them out: . #NNGroup #UpToDate
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@NNgroup
Nielsen Norman Group
13 days
The floppy disk went from a literal save action to a learned symbol. Many still recognize it, but when "save" means cloud sync or auto-save, does familiar equal functional?. Design for user needs, not just recognition. #UXDesign
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@grok
Grok
1 day
Join millions who have switched to Grok.
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@NNgroup
Nielsen Norman Group
14 days
When findings contradict stakeholder hopes, stay transparent. Embrace limitations & educate on why they matter—credibility beats comfort. Learn more: . #ResearchIntegrity #UserResearch
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@NNgroup
Nielsen Norman Group
15 days
Apple's Liquid Glass iOS look has everyone talking about #glassmorphism. But beautiful ≠ usable. Are we solving for user needs or visual trends?. Remember: The most elegant interface is meaningless if people can't complete tasks.
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@NNgroup
Nielsen Norman Group
16 days
Behind every checkbox, breadcrumb, and error message lies a deeper understanding of human behavior. This study guide isn't just about following rules—it's about understanding why these patterns exist. Get started learning today: #DesignPatterns #UXTips
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@NNgroup
Nielsen Norman Group
17 days
New from NN/g:. 🤖 Initial Impressions of ChatGPT’s Agent.✏️ In User Research, Don’t Stop at “Yes” or “No”.🧠 The Hidden Bias Killing Your UX Insights. Check them out: #NNGroup #UpToDate
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@NNgroup
Nielsen Norman Group
17 days
Great interfaces are built, not luck. Learn to design interactions that are usable, delightful & effective in our course with Megan Chan Sept 10–11. Enroll: #InteractionDesign #UXDesign
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@NNgroup
Nielsen Norman Group
20 days
Design feedback making you want to say "no" immediately?. Try this instead:.→ Lose the ego.→ Hear them out fully.→ Find the real problem.→ Suggest research first. Every suggestion is a collaboration opportunity. More: #UXDesign #DesignThinking
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@NNgroup
Nielsen Norman Group
21 days
Treat your #UXInterview like a design challenge. 🎯 Research the company, tailor your story, and solve for clarity, empathy & relevance. Your case study isn’t just a portfolio walkthrough—it’s a live demo of how you think. Watch the full video:
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@CPAC
CPAC
15 days
Zohran Mamdani: He votes for activists, not you
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@NNgroup
Nielsen Norman Group
22 days
Ready to level up your UX skills? 🎯.Join our August 18-22 UX training:. → Live courses with NN/g experts.→ Hands-on exercises.→ Path to UX certification. Enroll today: #UXDesign #UXTraining
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@NNgroup
Nielsen Norman Group
23 days
Hamburger menus are more recognizable—but users can still overlook them. 4 tips to boost visibility:. ✅ Add a label.✅ Ensure contrast.✅ Use padding.✅ Show it’s clickable. Check out our book: #UXDesign #NavigationDesign #Icons
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@NNgroup
Nielsen Norman Group
24 days
New from NN/g:. ✏️ The 3 I’s of Microcopy.🤖 Digital Twins: Simulating Humans with Generative AI.💾 Is the Floppy Disk Dead?. Check them out: #NNGroup #UpToDate
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@NNgroup
Nielsen Norman Group
28 days
“Powered by AI” ≠ value proposition. Start with user needs, not AI. Read the article for more: #AIDesign #UxDesign
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