The future of business is here, and it's agentic. Dreamforce is buzzing with insights from companies like 1-800Accountant that are innovating with Agentforce. Get a behind-the-scenes look at Day 2 of the conference on the Dreamforce Live Blog: https://t.co/HgSpkawsVY

Agentic Enterprises are here, and they joined Marc Benioff to share how agents are transforming their businesses. Watch the #DF25 Keynote in under 6 minutes to hear from Salesforce customers FedEx, PepsiCo, Pandora, Williams-Sonoma Inc., and more. https://t.co/4nRPsAgdH5

Built for predictable, human-driven tasks, legacy architecture is unprepared for the dynamic, nondeterministic nature of AI agents. Companies must add 4 new architectural layers for the Agentic Enterprise: Semantic, AI/ML, Agentic, & Orchestration. https://t.co/CRmQbuyAZ4

AI-powered voice assistants are transforming call centers. Engine is piloting Agentforce Voice, which uses AI to listen, interpret, and respond to customers with natural language processing and machine learning. https://t.co/pokbepl1Gi

Together, @AWScloud and @Salesforce are making it easier, safer, and faster for customers to harness AI securely. The next phase of the alliance is focused on unified data, model choice, agent interoperability, and modernized contact centers. https://t.co/FztMFmHPAa

Salesforce and @OpenAI announced an expanded strategic partnership, establishing a new generation of employee and consumer experiences powered by Salesforce's Agentforce 360 and OpenAI frontier models. https://t.co/9F9AF6gblR

.@AnthropicAI and @Salesforce are expanding their partnership by bringing trusted, enterprise-grade AI to regulated industries through Agentforce. Plus, the Claude and Slack integration is available today, uniting conversational AI with enterprise data. https://t.co/Zpw1fWcb75

Today at Dreamforce 2025, Salesforce announced that leading specialty retailer Williams-Sonoma, Inc., is leveraging Agentforce to build and deploy AI agents to bolster customer service and enhance shopper experiences. https://t.co/FV5yTshp39

Successful enterprise AI agent adoption requires hybrid reasoning, a balance between deterministic rules for compliance, and nondeterministic autonomy for creative problem-solving. Jayesh Govindarajan, EVP Software Engineering at Salesforce, shares why. https://t.co/8EskqkI14l

Marc & Lynne Benioff announced a $100M gift to UCSF Benioff Children’s Hospital, and Salesforce pledged $39M in support to education and children’s hospitals. The combined contributions of Salesforce and the Benioffs to the Bay Area is now over $1B. https://t.co/mq8KRhjM6Y

Today, Salesforce announced Agentforce 360, redefining how work gets done in the age of AI. Agentforce 360 uniquely brings together the four ingredients of an Agentic Enterprise: 🔵 Agentforce 360 Platform 🔵 Data 360 🔵 Customer 360 Apps 🔵 Slack https://t.co/Rz9vA1bJzR

Dreamforce is almost here. Bookmark the new Dreamforce Live Blog to stay up to date on the conference's top announcements and sessions, plus exclusive behind-the-scenes moments. https://t.co/5N6X3fmxQs

Employees lose an average of 352 hrs each year to IT challenges, costing businesses billions and stretching resources. Salesforce today introduced Agentforce IT Service, an agent-first, conversational-first IT support product suite that lightens the load.

Salesforce announced Vonage will deploy Data Cloud and Agentforce to deliver more intelligent, personalized customer experiences, and accelerate innovation. This move reinforces Vonage’s ambition to become an Agentic Enterprise. https://t.co/ZLVSP2J5y9

Haleon will leverage Salesforce to drive more effective engagement with pharmacies and healthcare professionals worldwide. With Salesforce, Haleon’s sales reps will spend less time on admin tasks and have access to data-driven insights. https://t.co/8NbwWyukb6

Security and compliance teams are burnt out, leading to a reactive cycle that puts orgs in vulnerable positions. To combat this, Agentforce now protects customer data & simplifies compliance by working through Salesforce’s security and privacy solutions. https://t.co/72y4CJfMtG

Salesforce Launchpad brings together a thriving community, exclusive product offers, curated resources, and a powerful ecosystem to help startups like ElevenLabs, HappyRobot, Cloudfit, and Excess Materials Exchange grow faster with AI and digital labor.

Developers are becoming "AI artisans," shifting toward a specialized, human-led process of refining agents for business needs. With tools like Agentforce Studio, developers can tailor or build custom agents, tuning them with their domain expertise. https://t.co/CYsUureJNS

There’s a narrative that AI agents will eventually build themselves, putting developers out of work. In reality, the best enterprise agents undergo refinement — building, iterating, observing, testing, evaluating, and optimizing — to be truly effective. https://t.co/ZRcJ4J1MX5

Salesforce is expanding data, governance, security, and semantics capabilities across the Salesforce Platform — so every AI agent operates with the same accuracy, context, and control. This helps companies move from cautious experimentation to action.