Nectar Services Corp
@NectarUC
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Nectar collects, correlates and surfaces your most important customer, agent, and user experience data to give you actionable insights and information.
Jericho, NY
Joined October 2019
Just Posted: @NectarUC Is Supporting #MSPs Through the Transition to the #Cloud As customers migrate to the cloud, Nectar delivers new innovations for its Managed Service Providers https://t.co/pytlSESPYt
#ucoms #ucnews #channelnews #serviceprovider
uctoday.com
UC Today covers Unified Communications & Collaboration news including Channel, Hybrid Work and more.
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The Nectar platform helps #financialservices handle their changing communication needs successfully #UCaaS #hybridwork #contactcenter
https://t.co/cH3pDk81tU
uctoday.com
UC Today covers Unified Communications & Collaboration news including Hybrid Work, Security and Compliance and more.
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The #cloud, better #agentexperience through technology, and increased use of automation in building new #contactcenter tools are part of the #2022trends article on @TheFastMode from our VP of Product & Marketing, Tim Armstrong. #contactcentre
https://t.co/vcuGJxk28n
thefastmode.com
The cloud increases the ability of contact centers to deliver the best possible and most efficient customer experience
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Hot off the press from @uctodaynews and our own @Shosey01 Just in time for #AvayaENGAGE. In case you were wondering if Nectar was still just about network monitoring, be sure to read what's new with Nectar for @Avaya
https://t.co/AEZom9oPdy
#ucaas #contactcenter #ccaas
uctoday.com
UC Today covers Unified Communications & Collaboration news including Channel and more.
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Excited to officially share the work we've been doing in support of @Zoom! See what @Mastercard has to say about it! #UCaaS #EveryConversationMatters
https://t.co/wk9Er7hNzy
businesswire.com
Nectar grows UCaaS capabilities to assist Mastercard and other enterprise customers.
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No. 4 - It’s time to shift to the cloud. See what other findings came from our partner @Genesys's most recent survey: “The State of Customer Experience 2021" #contactcenter #everyconversationmatters
https://t.co/DLp4JfXeAq
nojitter.com
A global survey reveals how traditional customer experience processes are rapidly changing.
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Depending on your views, the holiday season already started with the return of Pumpkin Spice Lattes. But the big rush for a #contactcenter is yet to come! We chatted with @cxtodaynews to talk about how to prepare for high traffic. https://t.co/qNy7dQodY2
#everyconversationmatters
cxtoday.com
CX Today covers Contact Center & Omnichannel news including Artificial Intelligence, Interactive Voice Response and more.
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Many experiences go into determine brand loyalty and in recent data from @five9 you can see just how fragile that loyalty can be. "68% of people are unlikely to do business with brands after a poor customer service experience" #contactcentre #cx
https://t.co/koIyyY6E8b
customerzone360.com
Customer loyalty is fragile, so businesses need to invest in the cloud communications and contact center solutions to ensure their agents are able to deliver great experiences.
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We sat down with @cxtodaynews to discuss how we handle remote monitoring and network testing to quickly detect and easily resolve communications technology issues specifically for #WFH #ContactCenter agents. Our Endpoint Client is officially available! https://t.co/TCzXDHneXL
cxtoday.com
CX Today covers Contact Center & Omnichannel news including Hybrid Work and more.
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Nectar is more than monitoring, but it's been the basis of what we do. Check out the numbers in this article from @networkworId based on the findings of the survey by @ema_research . There's a lot to think about in this #WFH era. https://t.co/alsA2dgwB8
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The #AvayaENGAGE 2021 agenda is now officially live! This event boasts dozens of sessions, all hand-selected by IAUG members & our customers. Take a look at the agenda at https://t.co/puzrz9b7hy
#ExperiencesThatMatter #Technology
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Not surprising that @IDC states "UC Collaboration (including video conferencing software and cloud services) increased 48.0% year over year in 2020". It's looking like the trend will continue. #UCaaS #Collaboration
https://t.co/2XWYpRnwNF
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This was originally written as a guide for moving from Skype to Teams. With Skype now officially retired, these 9 questions are still relevant as you plan to implement #MicrosoftTeams. #UCaaS #EveryConversationMatters
https://t.co/Tbbf07Vnay
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Lots going on at Enterprise Connect #EC21. Check out how Microsoft is focusing on 3 main areas of #HybridWork with #MicrosoftTeams
uctoday.com
UC Today covers Event News news including Call Recording, Customer Experience, Digital Transformation, Microsoft Teams, User Experience, Video Conferencing and more.
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Many of us think we have got this #WorkFromHome thing down and that surely by now we're pros. This top 8 list from @Entrepreneur on #Zoom etiquette was a nice refresher plus, number 8 is one that should really be practiced! https://t.co/NmdeUKP6qx
entrepreneur.com
These easy-to-follow tips will make your Zoom meetings more dynamic and productive.
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A little #ucaas fun on @FallonTonight !!
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According to @kenlasko "whether you're on Teams, Zoom, Cisco, Avaya, or even if you've got a mixed environment – we plot all that together to be able to give a unified picture for your WFH employees.". See what else he has to say. #MSTeams #WFH
https://t.co/1kBCfmbKOf
uctoday.com
UC Today covers news including Hybrid Work, Microsoft Teams and more.
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Just Posted: @RingCentral Gets Gov Approval for #UCaaS in India RingCentral will build local infrastructure in India https://t.co/Pejzn8nn8n
#ucoms #ucnews #digitaltransformation
uctoday.com
UC Today covers news including Digital Transformation, Video Conferencing and more.
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By 2024, in-person meetings will drop from 60% of enterprise meetings to 25% driven by remote work and changing workforce demographics. Are you prepared? Learn how the @LumenTechCo value can help. https://t.co/m6BfMRwI7t
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