Lauren Costella
@lcostella
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Former #Stanford swimmer turned #customersuccess evangelist & VP of CS for @goodtimeio and the creator of the Customer Success Playlist (#CSPlaylist)
San Francisco, CA
Joined September 2011
It’s official: Open primaries and Ranked Choice Voting make the ballot in Nevada
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@Delta thank you in advance…I’ll be using you to book them flights home. @AlaskaAir what a disaster…#DoBetter
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So they simply asked for their bags; they (at this point) just want to go home. And guess what, @AlaskaAir won’t let them have them! You are going to send those bags to Reno anyway! WTF? They have 3 babies and they can’t even get their bags! Are you serious? #givethemtheirbags
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My brother and his family landed in Seattle from Philly and missed their connection due to an unplanned stop @AlaskaAir made in Minneapolis…You didn’t help with their hotel…you rebooked them for a flight 24 hours later…and shocker, flight was canceled…not due to weather…
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Excited for this!! 🔥🔥🔥
📢 Exciting announcement 📢 We are launching a new #VirtualRoundtable series, in partnership w/ @Medallia! Join @lcostella, VP of CS @goodtimeio, who will share their experience equipping their org & customers for success & growth. #RegisterNow: https://t.co/ortrCO4tTc
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So excited for this 👏🏻🔥🎉and very honored to help recognize those who have greatly impacted #CustomerExperience and #CustomerSuccess 😄
Our next judge announcement for the upcoming Customer Success Excellence Awards is @lcostella! Great to have you onboard! #CustomerSuccess
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Do you have a plan to get your team up and going in the right way for 2021? I am excited to attend this virtual session with @lcostella, VP of Customer Success at GoodTime, and @BoazMaor, Chief Customer Officer from Talech. Join… https://t.co/dQkra64714
lnkd.in
This link will take you to a page that’s not on LinkedIn
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SmartKarrot is pleased to announce the Top 50 Customer Success Influencers for 2021 — celebrating the outstanding frontiersmen and women pushing the boundaries and making Customer Success the force that it is today. https://t.co/3IjmO4xv3j
#CustomerSuccess #ClientSuccess #Top50
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Susan Page can you be an actual #Susan and cut @VP off? 😤😡You should know that the #TrumpAdministration doesn’t know what “thank you” means 🤨#VicePresidentialDebate
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When thank you just doesn’t work, you need to tell @VP to shut the f*ck up!#VicePresidentialDebate
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Congratulations to everyone who made @success_hacker's 2020 list of Top #CustomerSuccess Influencers and Strategists! https://t.co/c8SusI48JQ
@JohnGleeson10 @jalicedev @KristenHayer @KFaltorusso
@lcostella @Mary__Poppen @MattMyszkowski @NilsVinje
@peterarmaly @zivpel
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How would you rate your 1:1s? Check out Lauren Costella's latest blog post in which she gives tips on how to really dial in those 1:1 meetings with formatting and structure to foster connection and growth. https://t.co/8exdPtYAfT
#CustomerSuccess #Leadership
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Thank you @clientsuccess for the opportunity!! Let’s do another session again soon! 🙏🏻😃🔥
Lauren (@lcostella) blew our minds yesterday on the webinar! Here’s our takeaway: -Building a cohesive team = building vulnerability based trust with your WHOLE team -Team building is hard work - make a plan to get there. Let us know what you learned! https://t.co/fzBXHlvvUu
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Squelch #CustomerSuccess picks of the week: 1) Product Release Communication Strategy - Do You Have One? - @lcostella via @TSLCustomers: https://t.co/UO27CgRNHY 2) You Used to Call Me on My Cell Phone via @csinfocus_:
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I don’t always go down to Palo Alto, but when I do, I’m never disappointed in the #customersuccess content!!🙌🏻😀 #product + #customersuccess = #bestfriends Thank you to our dynamic speakers: @nilsie and Bobby Brown for a fabulous discussion. And of… https://t.co/JTL8Obsmco
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We are hiring! We have an open CSM position Medrio!! When one of your core values as a company is "Customers First" you know the #customersuccess focus is strong! I'd love to have you on the team! @Ryan_P_Lacey is the hiring manager for this role! So do… https://t.co/kwWD0Nxadd
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Kicking #customersuccess 2019 off right!! 🎉🙌🏻 Excited to see @hapapower speak as part of this amazing #meetup panel! And look at the crowd braving the rain ☔️Whooo hoooo! Not surprised at the #dedication of these CS rock stars 🤩 Irene Lefton… https://t.co/TJvTZ4WPxx
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Just love ending #2018 on the best note ever! Thank you @hapapower and @NicolleParadise for organizing this crazy group of #CitySlickers 😜 together #iSenseTroubleInAGoodWay😂
linkedin.com
Just love ending #2018 on the best note ever! Thank you David and Nicolle for organizing this crazy group of #CitySlickers 😜 together #iSenseTroubleInAGoodWay😂
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