CS in focus
@csinfocus_
Followers
376
Following
264
Media
147
Statuses
312
The #CustomerSuccess team for the #CustomerSuccess community.
Toronto, Ontario
Joined December 2018
✅ #RegisterHere: https://t.co/bqgE5uYeuD This is an intimate roundtable designed for #Directors, #Heads, #VPs and #CCOs within Canada. All RSVPs will be reviewed. #customersuccess #customerexperience #leaders #canada
0
0
1
We’re pleased to be joined by @reduce_churn, VP, Global Head of Customer Success & Support @miteksystems who will share how you can use segmentation to deliver a unified customer experience across the board. 🔥 Spaces are limited, so don't wait and reserve your spot today!
1
0
3
Our next session will be on #October13 with a discussion on the different types of segmentation and how best to leverage it to see success in your role. #medallia #customersuccess
0
0
0
⏰Attn #CSLeaders! ⏰ We’re excited to announce the next edition of our #CS #Roundtable series w/ @Medallia, where CS Leaders come together to share best practices, learn about the latest trends in the field & discuss the challenges you're facing & solutions to overcome them.
0
0
0
As we wrap up this event, we want to thank our sponsors @CatalystIO and #MeloAssociates for making this event happen! Thank you for your continuous support! #customersuccess #cs #sponsors
0
0
0
If you're a #VP or a #ChiefCustomerOfficer and want to get more out of your #equity #package, @ChrisHicken is offering an advanced training session and you can register here: https://t.co/HqWEHb1ZP7
#customersuccess #negotiation
0
0
0
Main Takeaways: 😢 #CS folks often don't #negotiate compared to their peers in different fields 💰 #Salary is ~10% higher at companies with later stage funding (Series D to public company) ❌ CS comp in #Canada is on average 10-20% lower compared to US #customersuccess
0
0
0
If you have any follow up questions to @Chris, reply below and he's happy to answer them!
0
0
0
A huge thank you to our guest speaker, @ChrisHicken, for sharing his expertise in #equity #negotiation and sharing #CS #salary data for both US and Canada! It was a very timely session with the current job market being hot. 🔥
0
0
0
In this 2.0 Leadership interview, @kcapote7 opens up with advice for accelerating your career, like: 1. Take ownership over problems outside your responsibilities 2. Measure your progress and impact on problems now 3. Build your Adaptability Quotient https://t.co/zoF28VT4FF
0
1
2
Don’t miss out on learning from @ChrisHicken who is an #investor, #advisor, and board member, and previously spent 8 years as President & COO of @usertesting . 🔗 Register Today: https://t.co/4Lr7CytcnV
0
1
2
Join us as @ChrisHicken, CEO and Co-Founder of @nuffsaid_hq, takes us on a deep dive into how you can negotiate equity and which features will significantly increase or decrease the value of your stock! #cs #csm #salary #negotiation ▶️▶️ #RegisterNow: https://t.co/4Lr7CyKNMv
0
1
2
If you've been wondering about these lately, then we got answers for you!
0
0
0
Have you negotiated your #equity package? How does your salary compare to your peers? #cs #csm #salary #negotiation
0
0
0
Are you transitioning to #CustomerSuccess or considering other #CS jobs but don't know where to start? #HiringAlert Join our Slack group & connect w/ #HiringManagers directly. The market is 🔥🔥🔥. Reach out to these hiring managers soon! ➡️Join Now: https://t.co/e7KH619Lcv
0
0
0
⚠️ How does your salary compare to your peers? ⚠️ As part of our #Sep22 event, we are running a #CS Compensation Survey & will share the results live. It's 💯 anonymous! If you want to know where your #salary stands, fill out this #survey: ▶️▶️ https://t.co/UkPc1OG1Pw
0
0
0
And we're back from our summer break to kick off our Fall Series with a 🔥 topic on: 💰 How to negotiate a better equity package 💰 An expert will be joining us on #Sep22 to share the secrets to negotiating your equity. Don't miss out ▶️▶️ #RegisterNow: https://t.co/Qc1xwDquQp
0
0
1
Even though we're on break, our vibrant #CS #SlackCommunity is always active. Don't miss out on connecting with fellow #CSfriends and #HiringManagers during the summer! 🔥 Join us here: https://t.co/2QiKuM4jbL
0
1
2