Klout
@klout
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Klout has been shut down, and this Twitter handle is no longer active. We appreciate the loyal Klouters who stuck with us all these years – keep influencing!
San Francisco
Joined June 2008
To all of our fans: after careful consideration we have decided to shut down the Klout website & the Klout Score. This will happen on May 25, 2018. It has been a pleasure serving you, and thank you for your ongoing support over the years. Details here:
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The top hotels for #customerservice in the US according to the new American Customer Satisfaction Index (ACSI) are @HiltonHotels and @Marriott | #CX @SmarterTravel
https://t.co/XdCXsiBYUU
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How to emulate @amazon's best practices: lean into your strengths, know the future of your industry, exceed & personalize the #customerexperience, be consistent, and build strong relationships | #CX @Forbes @Hyken
https://t.co/iCNycKipK1
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Tips on how to keep your #customerservice team happy & motivated, which in turn, keeps your customers satisfied | #CX @customerthink @LarryAlton3
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A case study from about a poor #customerexperience that was quickly rectified into a moment of delight for the customer | #CX @iris_xyz @Hyken
https://t.co/l13VDpVE9r
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A look at how # influencermarketing has changed in 5 charts | @Digiday
https://t.co/BYb9YxWomr
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#influencers are starting to get long-term contracts that treat them more like traditional talent | #influencermarketing @Digiday
digiday.com
Influencers are being contracted for longer partnerships and as talent for work beyond social media.
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Here's what startup entrepreneurs need to know about the #influencermarketing landscape | @Entrepreneur
https://t.co/pXtpxqIB1X
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A look at why complex B2B industries need super-influencers | #influencer @Forbes
https://t.co/rL1w3Wz7B7
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A look at how customer-obsessed organizations have developed their culture, and tips on how to emulate them | #CX @Forbes
https://t.co/oIN2fmB9N9
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4 areas to master in order to create a great #customerexperience: budget, data, people and content | @chief_marketer https://t.co/NvFi7bi2OC
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A look at how brand loyalty is evolving in the era of digital transformation. https://t.co/KcLZcSQuRj
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Should brands focus on one time customers or returning customers? | #CX
https://t.co/fbLJZhJc1j
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"80% of CEOs surveyed said they believed they were delivering a superior #customerexperience. But only 8% of customers agreed with that "superior" claim | https://t.co/3A7JJWHoKP
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"86% of buyers will pay more for a better #customerexperience. By 2020, customer experience will overtake price and product as the key brand differentiator." | #CX
https://t.co/d56kvnMuzL
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59% of all consumers feel companies have lost touch with the human element of #customerexperience | #CX
https://t.co/VeveqBIkos
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A look at how #AI can create enhanced candidate and employee experiences | https://t.co/7XmLDSoJZu
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"Leadership development is a pivotal part of a company’s success, especially when it comes to the #customerexperience." | #CX
https://t.co/jXEtfdsCcE
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