Javier Soltero 🇵🇷
@jsoltero
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Product Person. Purveyor of strong opinions. I’ve taken some products from nothing to something and others from something to something better.
San Francisco, CA
Joined February 2009
Love this. Wish we could have gotten even remotely close to this level of clarity during my time at Microsoft or Google.
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I remember drawing down a $2.5M credit line from SVB the day Lehman fell in 2008. A week later, with the market & the global economy spiraling out of control, SVBs then CEO Ken Wilcox met with me and a few other startup CEOs to reassure us the bank was there for us. This is sad.
The problem Silicon Valley Bank faces today is VERY different than the 2007-2009 banking crisis. $SIVB was thriving. Credit losses are fairly low. Its deposits TRIPLED from 2019 to ‘21. How’s that a problem? . It sounds great, right?. Well, it’s a Wonderful Life…. 🧵👇
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The new standard for quality assurance in AI powered products.
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Great advice. The origin story of your product and company may be of interest to investors, but users and customers want to know what your product will do for them.
Most important element when it comes to messaging and brand:. Do not tell the story of your product. Tell the story of your customers. Deliveroo does not sell food. It sells families not shopping and cooking but building connections over food, with time. 🔥🚀.
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I dedicate this tweet to all the product folks at Microsoft and Google who endured my love of weird metaphors such as using a phrase from a 80s ad for a lollipop as an argument for simplified UX in mobile apps. 🍭
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Much of the attention around ChatGPT/Bard/etc seems focused on the natural language response and its accuracy (or lack of it). Doesn't seem to be a lot of discussion about people's willingness to type natural language sentences into these things after years of typing keywords.
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This is also the reason why many people, including myself, are so skeptical of this "X App" business that Musk keeps talking about. Product bundling aims for a Reese's Peanut Butter cup but often produces something more like a bar of chocolate jammed into a jar of peanut butter.
A major challenge is bundling services into one billing package with discounts is def better for the consumer, but doesn't solve the UX nightmare of toggling between apps. Cable bundle integrated multiple "services" at a discount AND all content was accessible in one place.
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Congratulations @GoogleWorkspace team on landing this incredibly important customer. It took years to get to this. Tackling technical and operational challenges on the way to IL4 compliance and more. Onward!.
workspace.google.com
Google Public Sector will provide 250,000 active-duty enlisted members of the U.S. Army with Google Workspace.
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Also worth noting how neither of my two former employers would have come even close to that purchase price despite the fact that it arguably represents the clearest path to growth for both of them. Well played @scottbelsky.
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OH: “Are those CBD drinks?” . “No man, I don’t have joint pain I have children”.
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This one goes out to my two children who literally use this unnecessary embellishment in every statement they make.
ONE OF THE DEFINITIONS OF 'LITERALLY' IS "IN EFFECT, VIRTUALLY—USED IN AN EXAGGERATED WAY TO EMPHASIZE A STATEMENT OR DESCRIPTION." SOME PEOPLE GET MAD IF YOU USE IT THIS WAY BECAUSE IT ISN'T THE WORD'S PRIMARY MEANING, BUT THIS SENSE OF 'LITERALLY' HAS BEEN USED FOR 250 YEARS SO
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Una vez más, @sanbenito captura el momento perfectamente. Me fui de vacaciones.
open.spotify.com
Bad Bunny · Un Verano Sin Ti · Song · 2022
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Some additional pics. The attention to detail here is just incredible.
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