joannacarrcx
@joe290
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CX professional working towards making every moment worth experiencing #CustomerExperience #kundeopplevelse #Design #tjenestedesign #endring
Joined April 2009
Are you a #CX executive leader, expert, entrepreneur, executive or a practitioner looking to exchange practical experience, discuss and develop relevant CX topics within your organization? Join our open community https://t.co/EwzVfNupN7
#customerexperience
#employeeengagment
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One of my favourite cartoons. If you are going to ask your customers for feedback, you‘d better know what you are going to do with it! #CX #Voc #dataparalysis
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The European CX Org. is launching its education program in partnership with The @TheCXAcademy1 , the best and first accredited education program in the world of CX , with their diploma CXAD (dip) - More details https://t.co/jXXo5WNMA6
#CX #customerexperience #custexp #design #CXO
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Our conversation with @TabithaDunn the Chief of Customer Officer at Ericsson, from May 2021, is now available for all ECXO members. You also can watch this by registering in our community: https://t.co/JgZHFMUlsH
#cx
#customerexperience
#CXtransformation
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Se den nye artikkelen min: Myte: CX er noe vi allerede er gode nok på https://t.co/VrFrGXLlkA via @LinkedIn
linkedin.com
95 % jobber med kundeopplevelse 80 % mener de leverer en «overlegent god» kundeopplevelse. Kun 8% av kunder er enige! Bain & Co – Ja, ja, jeg vet at denne begynner å bli noen år gammel – OG – vi har...
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Se den nye artikkelen min: Tid til å knuse noen CX myter https://t.co/J59KzbljIz via @LinkedIn
linkedin.com
Hei dere – jeg har laget en artikkel som er basert på et nylig Webinar jeg holdt om CX. Det er mange myter ute å gå når det gjelder fagområdet kundeopplevelse jeg våger meg ut på å knuse noen av...
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"The Customer Journey is an important common denominator between the CX and Service Management frameworks. Although their approaches may differ, both share the common goal of realising a great customer experience." — Steve Belgraver
ecxo.org
The Customer Journey is an important common denominator between the CX and Service Management frameworks. Although their approaches may differ, both share the common goal of realising a great...
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Surprise and delight are commonly used terms within the realm of customer experience strategising. https://t.co/U4ufgC0Fn7
#experiencedesign #CX @joe290
ecxo.org
Surprise and delight are commonly used terms within the realm of customer experience strategising.
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The European Customer Experience Organization is now live and Open for You! The Time to Evolve Together arrived! https://t.co/Ag73nYWc8n via @RicardoSGulko
eglobalis.com
The European Customer Experience Organization ECXO association practical , employee experience , experience design , innovation launch Ricardo Saltz Gulko , adrian Swinscoe , Silvana Buljan
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Surprise & delight are commonly used terms within the realm of customer experience strategising. https://t.co/W88oN0R2kE
@Nicochan33 @FrRonconi @Fabriziobustama
@Hana_ElSayyed @efipm @NevilleGaunt
@fogle_shane @robmay70
@BetaMoroney @mvollmer1
@fogle_shane
@BetaMoroney
ecxo.org
Surprise and delight are commonly used terms within the realm of customer experience strategising.
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Check out my latest article: Considerations concerning a surprise and delight strategy. How will a surprise and delight strategy impact the customer experience? https://t.co/Jl1GnPO3bd via @LinkedIn
linkedin.com
Introduction Surprise and delight are commonly used terms within the realm of customer experience strategising. As simple as these two words may seem, there lies a complexity regarding their relation...
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We are delighted to announce that the European Customer Experience Organization https://t.co/RSWBxcJY8O is now officially open. And, let's all evolve #customerexperience #employeeexperience, #experiencedesign and Digitaldesign together! #cxtransformation
#cx
#CXQOTD #cxchat
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We are pleased to announce that the European Customer Experience Organization is officially open.Let's all evolve together #CX #EX together! https://t.co/HCRzehWPjt - #customerexperience #CX @antgrasso @silvanabuljan @PlacerVincent @enrique_gomeza @alankpennington @CxExcellence
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Se den nye artikkelen min: Scandinavian CX professionals´ leaders discuss predictions for the year ahead https://t.co/8YB80gMVbW via @LinkedIn
linkedin.com
At the start of the year, 11 CX predictions from global CX practitioners were presented to Nordic CX professionals’ leaders. The question being – are these relatable to the Nordics, and are we...
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We are honoured to welcome Joanna @joe290 our new ambassador and founding member of the European #customerexperience Organization. We will be welcoming new members soon. Sign up for updates here: https://t.co/HCRzehWPjt
#cx #EmployeeExperience #experiencedesign #cxo
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Born in 2020 thinks everything is a sanitizer 🥺 #sundayvibes #SundayMorning #pandemic #pandemicfatigue #PandemicParenting
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Digital Experimentation 7 Principles – That Impacts CX, Technology and Your Bottom-line https://t.co/Vdj5kctiuS
@tantriclens @cellrepair777 @erikbryn
@Nanoappsm @FrRonconi @HeinzVHoenen @sminaev2015
@DiegoKuonen @TopCyberNews
@mvollmer1 @Dahl_Consult @Nicochan33 #cx #custexp
eglobalis.com
Digital Experimentation 7 Principles – That Impacts Customer Experience, Technology and Your Bottom-line
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CX design in 2021 -Technology and “human touch” working in synergy to create moments worth experiencing. https://t.co/kYvDbXakYb via @LinkedIn
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AI is redefining the relationship between businesses, customers, & technology. Therefore, lines that are trustworthy and ethical are key. #AI #ML #IoT #technology #customerexperience #cx #trust #ethics
https://t.co/ROWLCUaN54 via @RicardoSGulko
eglobalis.com
Adopting AI Responsibly to Prevent Risks to Your Brand and Customer Experience , employee experience , artificial intelligence , ethics , customer centricity artificial inteligence
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