Lolly Ice… 🤷🏼🙄.. 7 years in the city I love but still can’t bring myself to call it that… Team Iced Lolly all the way 🙌🏻 #Liverpool #scousers

Thought provoking & inspiring pretty much sums up my @NWAmbulance SLT away day today discussing culture & leadership within the organisation. Lots to take away, reflect on and action. A massive thanks also to @Boo_HQ @Boo1977. Always an absolute pleasure to see you.

Absolutely gutted I couldn’t be there tonight. Well done team for everything achieved so far; helping keep patients safe! Excellent news for @NWAmbulance and our amazing, committed, passionate staff 💚

Our @NWAmbulance ICC teams are absolutely smashing CPU performance. In August 24, not only did our 111 team answer 134,959 calls in an average of just 8 seconds but our 999 teams answered 88,097 publicly dialled 999 calls with a ZERO second mean. I’m so incredibly proud of you!

A productive & enjoyable week so far having the privilege of spending time with our @NWAmbulance ICC teams, who organised a football tournament raising hundreds of £ for @TASCharity. Today, a day of learning on my commanders course, which featured a competitive LEGO exercise!

So the secondment has officially come to an end but I’m so proud to share that after a two day assessment process this week; the role I’ve grown in and loved has now become my permanent job. Absolutely delighted to be part of the senior @NWAmbulance ICC team based in Liverpool.

Thank you @seftoncouncil @NWAmbulance 💚

Thank you everyone for reaching out; offering your messages of support and well wishes to the @NWAmbulance ICC teams, many of whom were back on duty today after yesterdays truly awful events in #Southport. Our thoughts and prayers are with all the families involved. 💚

Enjoyed a productive afternoon spending time with colleagues from @EMASNHSTrust , expressing gratitude to our team at @NWAmbulance for our support in implementing a new patient assessment tool within the East Midlands. Thank you for the thoughtful gift! #collaboration #gratitude

We’re recruiting call handlers! You will be trained to handle both NHS 111 and 999 calls helping us to help the people who need our services the most. Closing date: 23 June Apply today (search call handler ICC and pick the job with the location you want): https://t.co/QUbKm1Qorc

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In April 2024 our teams at @NWAmbulance took over 116,000 emergency 999 calls. Nationally, we were also the best performing trust answering those calls with a mean of ZERO seconds. If ever there is a team who deserves a nomination for team of the year, it’s this one! #NHS

It’s that time of year again when my beloved Scouse friends and colleagues start to use the term lolly ice… It’s 👏🏻 an 👏🏻 Ice 👏🏻 lolly

Emergency Service colleagues. Do any of your Trusts/Forces/Services utilise any other kind of digital platform to capture, record/manage incidents in the event of a CAD failure or is it purely a paper based back up system? Microsoft platforms for example?

Decent weekend on call so far across @NWAmbulance, particularly with the #GrandNational on. Our hard working Teams and the city seem to be in good spirits however, taking a moment to reflect on the tragedy in Sydney, everyone impacted and our brave colleagues at @NSWAmbulance 💚

Had the best time in Slovakia and Austria but missed this one just as much as she missed her daddy. Making the most of this before going back to work on Tuesday. #dogsoftwitter

Unwinding for a few days in #Slovakia before heading to the Alps in #Austria. The scenery, beer and food are all just absolutely stunning. #Bratislava

Skye, my two year old Labrador joining me on the bed to watch one of our favourites on @channel5_tv #dogsbehavingbadly #dogs #labrador

Busy week so far & I’m sure it’s going to be an ever busier weekend on call with @NWAmbulance. Reassured I’ll be working with some incredible people though who demonstrate the highest level of professionalism & commitment to our patients every day. #ControlRoomWeek #NHS #NWAS