@O2 this is becoming ALOT. You are not trying to deal with the fact the signal is constantly down. Not trying to make any efforts to let me know you are trying to solve it. Your DM’s are lazy and not helpful and I STILL have no phone service. #o2fail

@O2 customer service is a shambles. Reconnection in 24-72 hours? Try 408 and counting. #O2fail #O2useless

@O2 customer service is a shambles. Reconnection in 24-72 hours? Try 408 and counting. #O2fail #O2useless

@O2 Call ended by @o2 without getting to speak with someone about the issue that’s 3 weeks old. The high st shop can’t assist, they don’t respond to emails and now won’t talk on the phone #CustomerExperience #o2fail

Another pointless @O2 interaction. Call Customer Services, spend an hour, get a ticket, get a resolved message. No, it isn’t (again). Grateful for retweets… #O2fail #O2useless

@O2UK European roaming is a myth!this deserves national attention. #O2Fail #O2Support #BrokenService #CustomerServiceFail #consumerProtection

@O2 Absolutely fuming. Over 3 hours wasted with your call centre—no help, no fix, and still stuck with useless signal in Shrewsbury. Loyal customer clearly means nothing. Sort it or I’m gone. #O2Fail #ShrewsburyDeservesBetter

@O2 ignores: that I’ve had no phone for 1 month, spent 8+ hours calling O2, loss of earnings, prejudiced credit rating, transfer of my number with no instruction from me, stress, loss of sleep. They called me to offer £25 compensation - joke! #O2fail #O2useless

The O2 account has been hacked since February this year. You still have not resolved it. How much longer do I have to wait? 😡 #O2fail #TerribleCustomerService

@O2 @Ofcom @WhichUK @virginmedia #O2Down #O2CustomerCare #O2Fail #NetworkIssue #CustomerService Been on hold for over 1 hour today. Another day another o2 fail service.

Honestly can’t believe how @O2 are carrying on. I was a victim of SIM swap fraud, left with no service for nearly 2 weeks, and told all costs would be covered. Now they’ve got the cheek to text me saying I owe £145 this month. An absolute disgrace. #O2Fail #O2Disgrace #O2Fraud

10/10 Pokud plánujete přechod k @O2_CZ, zvažte, jestli máte dost nervů a času na řešení nesmyslů. Já už je ztrácím. #O2fail #VodafoneWin #zákaznickáZkušenost #internet

Schlechter O₂-Empfang in meiner Wohnung seit Jahren. Sonderkündigung abgelehnt – aber Telekom/Vodafone funktionieren hier perfekt. Nie wieder O₂. #o2fail #o2de

Called on 8/10, promised a refund by 14/10. Guess what? No refund! #O2Fail

@O2 😡 SHAMBLES of a company! 😡 Fraud reported on my account on 27th Feb 2023. Today's 20th April and you STILL haven't resolved it! Charging me for a FRAUDULENT transaction! 🤬 #O2Fail #Fraud #TerribleCustomerService

there was nobody available to talk to me. 24 hours after being told I would be emailed still nothing yet you are still charging me for this and the two other sims I ordered that have not even been delivered - can this be resolved or am I better leaving you ASAP #o2fail

I’ve had a terrible experience with @O2 for the past 4 months. Poor signal, unusable data, and customer service calls that feel like a game of “Guess My Language.” Multiple complaints, no resolution. This needs urgent improvement! #O2Fail #CustomerService #TechIssues

@O2 Meanwhile: 💷 I’m losing £100+ per day due to missed calls and being unreachable 🪙 O2 offered £10 credit 🧩 Shared a complaint line I can’t call (because… the phone doesn’t work) #O2Fail #RoamingNightmare

Update: I just got a voicemail from @O2UK — but no call ever came through. The message? “We couldn’t reach you, keep your lines open.” That’s the entire issue: 📴 I can’t receive calls. 📞 So why use voicemail instead of fixing it? #O2Fail