.@AIatMeta has joined the ranks of large tech businesses by introducing its own generative AI model, Llama. #cx #ai #meta #llama #customerengagement #openmodel #generativeai.

According to an @ON24 report, artificial intelligence is quickly becoming important for B2B marketing and sales teams seeking to provide personalized experiences on a broad scale. #cx #ai #analytics #b2b.

.@SoundHound AI has announced new customization capabilities for its SoundHound Chat AI voice assistant, which will transform how automotive manufacturers interact with their customers inside automobiles. #cx #ai #voiceai #automotive.

.@Salesforce has signed a definitive deal to buy @Tenyx, a company known for its AI-powered speech agents. These agents enable natural, engaging conversations to improve customer support. #cx #ai #acquisition #customerengagement #customersupport.

RT @Verint: "Investing in AI to support customer service agents continues to be a game-changer for enhancing efficiency and employee satisf….

.@bloomreach_tm has announced the incorporation of NVIDIA NIM-powered generative AI with embedded microservices into its advanced search and merchandising platform. #cx #ai #generativeai #ecommerce.

.@OpenAI is allegedly in talks to secure a new round of multibillion-dollar funding, potentially pushing its valuation past $100 billion. #cx #ai #funding #openai.

.@Accenture and @googlecloud have expanded their partnership to advance enterprise solutions in two critical areas: generative AI and cybersecurity. #cx #ai #cybersecurity #generativeai.

According to a @Talkdesk survey, while patients recognize the value of human interaction in healthcare, there is optimism that AI will simplify the patient journey, streamline administrative tasks, and reduce healthcare-related stigmas. #cx #healthcare.

.@Accenture has expanded its collaboration with @awscloud, introducing the Accenture Responsible Artificial Intelligence (AI) Platform powered by AWS. #cx #ai #responsibleai.

.@wearesinch has announced that its Customer Connections Hub is now available in Europe. #cx #ai #customerconnections #expansion.

The Netherlands' privacy regulator has fined @Uber €290 million for breaking the EU's General Data Protection Regulation (GDPR). #cx #ai #uber #databreach #security.

.@CengageLearning has launched its GenAI-powered Student Assistant in beta, allowing over 5,000 students to test it throughout the forthcoming fall semester. #cx #ai #education #generativeai #studentassistant.

According to a recent @Axonify survey, nearly half (47%) of managers feel burnout due to their roles' responsibilities. #cx #ai #analytics #burnout #hospitality.

According to a study by @questionpro, many of Taylor Swift's fans, known as "Swifties," who are also registered voters, may change their vote as a result of her choice of a presidential candidate. #cx #taylorswift #USElection2024 #Election2024.

.@GoDaddy has unveiled its new Digital Marketing solution, an all-in-one platform designed to help businesses enhance their online presence and streamline their marketing efforts. #cx #ai #marketing #smallbusiness.

.@GoTo has announced a major upgrade to its GoTo Connect portfolio, including over 40 new features, to improve the customer experience . #cx #ai #customerengagement.

.@IntelePeer has secured an 8-figure deal with a major Fortune 100 FinTech company centered around its generative AI agent technology. #cx #ai #aiagent #generativeai.

RT @ZeroFox: "Data breaches have become so frequent that the occurrence of a breach is less surprising; what truly matters is how a company….

.@MyConversica has announced new enhancements to its Conversational AI platform, which will provide marketers with unprecedented control and flexible AI-assisted customization options for messaging. #cx #ai #conversationalai.