Salesforce
@salesforce
Followers
578K
Following
34K
Media
16K
Statuses
114K
We're the #1 AI CRM—where humans with agents drive customer success together with AI, data, and Customer 360 apps on one platform. Tweet @AskSalesforce for help
San Francisco, CA
Joined April 2009
Today we announced $CRM Q3 FY26 results and updated guidance. Check out our full earnings report: https://t.co/TBrM7DmHUf
2
13
35
Stream #AgentforceTour New York for expert-led sessions, demos, & virtual hands-on trainings. Experience @Dreamforce’s boldest launches like Agentforce 360, Data 360, and @SlackHQ to boost productivity, efficiency, & customer success. Register for free: https://t.co/NkaQIT7Dro
0
2
6
If your startup is drowning in spreadsheets, lost emails, and reporting “that takes days”… You’re not alone. @CloudFitSW fixed it with Salesforce Starter + @SlackHQ—5× faster tracking, 10-min onboarding, one source of truth. Join Salesforce Launchpad: https://t.co/Qt5vL20A1R
2
4
3
2x first-contact resolution. 80% inquiry resolution. 25% faster onboarding. In. Just. Four. Months. @Finnair accelerates service with Agentforce 360—bringing real-time answers, personalized support, and seamless experiences to every traveler touchpoint: https://t.co/aYda4CfXQk
1
2
4
Legacy chatbot → retired. More customer issues solved on the first try → doubled in four months. 1.9M+ monthly agentic workflows → powering every rep across seven offices. @Finnair’s service engine now runs on Agentforce 360 and Data 360: https://t.co/jG7R6ch0mw
2
5
8
👾 @SaaStr revived 3,000 ghosted leads and hit a 72% open rate in just one month with Agentforce 360. Their verdict? “The improvements aren’t incremental–they’re transformational.” Unlock the value hiding in your CRM: https://t.co/bTMrcqvtoy
0
4
12
TASC Outsourcing shows what happens when sellers let AI do the heavy lifting: 6x higher response rates. 2,194 qualified leads. 5,100 follow-ups handled autonomously. When Agentforce 360 keeps the funnel warm, deals close faster. See how: https://t.co/Zu7v3jAtDC
1
3
5
.@PenFed didn’t just modernize banking. They agentified it Agentforce 360. 300+ legacy apps gone. 2M+ members unified. AI agents cutting handle time, powering underwriting, and reducing Ops costs. Here's how they did it: https://t.co/9jM9TsPeN2
0
1
9
Global biotech leader @AstraZeneca chooses Agentforce 360 for Life Sciences to transform customer engagement, fostering stronger healthcare relationships via: 🏥 Medical-Commercial Coordination 🧬 Personalized Engagement 🤝 MCP Interoperability Details:
salesforce.com
AstraZeneca selects Agentforce Life Sciences for healthcare engagement December 4, 2025 – SAN FRANCISCO – Salesforce (NYSE: CRM), the world’s #1 CRM, today announced that AstraZeneca (LSE/STO/Nasd...
0
5
14
Salesforce in collaboration with Amazon Web Services (AWS) introduced Agentforce 360 for AWS, a powerful new offering that will run fully on the global, secure infrastructure of AWS and provide access to proven foundation models through Amazon Bedrock. https://t.co/hN2DMk7AbX
0
5
7
Last quarter, @OpenTable saw a 40% boost in resolution rates and tens of thousands of weekly convos powered by Agentforce 360. Their recipe for AI success? Real-world testing, smarter escalation, and fixes grounded in actual diner data. Get their tips: https://t.co/A0r6JF3rw5
0
0
2
The majority of @OpenTable inquiries are related to simple, recurring, questions. With Agentforce, diners now get instant answers — no hold music required. 👉 See how they scale support with agentic AI: https://t.co/aZFIVtw5gC
2
3
6
Reservations, updates, last-minute changes—@OpenTable’s agents handled it all. Here’s their Agentforce Wrapped:
0
3
11
📲36 million customers 🛒Thousands of products ⏱ Constant “Where’s my order?” calls Falabella resolves 60% of inquiries in Colombia’s market with Agentforce on WhatsApp. See how they scale care and speed: https://t.co/vcLDVy0sDf
0
1
11
The future of work isn't coming. It's being deployed right now, by these leading companies. Each one an Agentic Enterprise, proving what's possible when humans and AI work together. Learn from their success: https://t.co/UIeRCy3u5q
0
5
18
Check out our exclusive Cyber Week data here:
salesforce.com
Get the data and insights you need to successfully plan your peak holiday season retail strategy.
0
0
3
Salesforce FY26 & Q3 Growth & Agentforce >3.2 Trillion Tokens! Salesforce Growth: FY26 $41.55B (Guidance) FY25 $37.9B FY24 $34.9B 2023 $31.4B 2022 $26.5B 2021 $21.3B 2020 $17.1B 2019 $13.3B 2018 $10.5B 2017 $8.4B 2016 $6.7B 2015 $5.4B 2014 $4.1B Salesforce Operating Cash
11
35
219
⚡ 71% autonomous case resolution 💬 1,200+ conversations/day 🎯 83% response accuracy @ENGIEgroup delivers instant answers and guided onboarding with Agentforce 360—freeing reps to focus on high-value support as customer questions surge. Here’s how: https://t.co/YZi9zcpgq1
5
2
10
Storms, switches, surprises. In 2025, @Finnair’s agents handled it all. Their Agentforce Wrapped just landed—check it out:
0
2
10