Amber Armstrong
@ambarmstrong
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SVP and Chief Marketing Officer, Sales Cloud, Salesforce Follow me on LinkedIn below
Austin, TX
Joined February 2011
Yes.. @SalesCloud is rated the best CRM by customers - yes, even for SMB! @salesforce
Don’t just take our word for it: Sales Cloud has again been voted the #1 CRM on @G2dotcom for SMB, midmarket, and enterprise. 🏆 Find out why: https://t.co/jGzVXlxrue
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More great agentic innovations coming out at Dreamforce!
Meet Agentic Field Service, powered by Agentforce & Slack! 📅 Proactive maintenance scheduling 🔄 One-click change management ⏰ 24/7 instant appointments 👀 Real-time workforce monitoring Free your team to prioritize customers. Experience it at #Dreamforce!
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Another great quarter in the books!
Q2 Results and FY26 Guidance Salesforce Growth: FY26 $41.3B (guidance) FY25 $37.9B FY24 $34.9B FY23 $31.4B FY22 $26.5B Salesforce Operating Cash Flow: FY26 $15B (guidance) FY25 $13.1B FY24 $10.2B FY23 $7.1B FY22 $6.0B Salesforce Margin: FY26 34.1% (guidance) FY25 33%
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How we navigate the next few years will be incredibly impactful to our world for many generations to come. Lets choose carefully!
Our agentic future is not preordained. If AI replaces human judgment, creativity, empathy, we diminish ourselves. Designed to elevate imagination, connection, care—it unlocks extraordinary progress. ❤️🤖 #20VC
https://t.co/hLjzzPU4CO
@jasonlk @HarryStebbings @RoryODriscoll
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We are having too much deploying Sales Agents over here at #Salesforce
Want to supercharge your sales force with Agentforce? Meet Einstein Sales Coach Agent—where your team practices pitches with AI, finds top leads, and crushes sales calls. Customize it like a human coach, get real-time insights, and drive success. See it at Dreamforce 2024! Now
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Don’t just take our word for it: Sales Cloud has again been voted the #1 CRM on @G2dotcom for SMB, midmarket, and enterprise. 🏆 Find out why: https://t.co/jGzVXlxrue
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Big news for Sales Cloud!
Salesforce has signed a definitive agreement to acquire @Spiff_Inc! Read more:
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What an incredible event!
And that's a wrap on #DF23! We loved meeting members of the #Salesblazer Community and learning about all things Data + AI + CRM + Trust. Thank you all for an incredible three days! 💙
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Those of you at #Dreamforce are in for some surprises next week! With AI, sales reps can spend more time selling and less time on admin tasks. @Salesforce’s @karkhanis spoke about how AI empowers sales pros to work more efficiently on @TWiT.
twit.tv
UK's Online Safety Bill compromises end-to-end encryption and could result in systemic security risksCybercriminal gangs are trafficing cybercrime workersPros and Cons of JAVA
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Together with sales professionals around the world, @Salesforce is building the largest and most successful community for sales. Salesblazer is an inclusive community that enables all sales professionals to upskill. Learn more:
salesforce.com
Sales professionals are adapting to a world with more competition and fewer resources. At the same time, customers have higher expectations than ever,
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Two awesome humans talk about how #GenerativeAI will improve the sales process for #SMBs and drive more revenue! https://t.co/8zZevhtyjK. Tune into @SmallBizEdge's podcast with @karkhanis and @brianmoran
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Together, we are building the largest and most successful community of sales professionals. Join the #Salesblazer movement:
salesforce.com
Sales Resources, Community, and Events for Sales Professionals
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I'm biased, but my favorite series is Salesforce on Salesforce where you can learn how we use our own technologies every day.
salesforce.com
Explore Salesforce+ original content filmed on location and in studio. These videos include stories of business innovation and transformation, trainings on how to get more out of Salesforce platfor...
Live experiences. Virtual learning. Original series. Find it all on Salesforce+, the first digital streaming service for business. Stream your way to the top for free: https://t.co/US53RYKkB2
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Thrilled to start my journey at @salesforce at #Dreamforce
Welcome to the great reunion. Where we enter a new day for customer magic. Join our 20 year celebration of innovation at #DF22, streaming free on Salesforce+: https://t.co/sHahg3gHL5
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Launching #CuriouslyHuman with the @LivePerson team was beyond exciting. #ConversationalAI is among the most advanced AI capabilities available - and truly makes our daily interactions with brands better.
Today, we're excited to share our journey towards helping brands create more Curiously Human™ digital experiences by announcing the general availability of new AI and integration products enhancements. https://t.co/buHgYdx7LH
#CuriouslyHuman #LivePerson
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It was great to meet with @dgingiss to talk about making #customerexperience more human.
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Conversational AI is about more than just answering FAQs. The real power comes with identifying where a customer is, and getting them what they want as quickly as possible. Thanks for a great conversation @williamtnyc and @martechismktg!
#Conversationalmarketing is all about meeting the customer where they are, and allowing them to drive their experience. @ambarmstrong spoke with @williamtnyc at @martechismktg about the power of #conversationalAI in fueling commerce. Read more: https://t.co/gw3eXrohWE
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Enjoyed joining the eCommerce Marketing Podcast to talk about the use of #ConversationalAI in sales and marketing! Thanks for having me @askarlen!
Tune into the eCommerce Marketing Podcast to hear LivePerson CMO @ambarmstrong address how #AI-powered messaging is not only supporting clients through exceptional #customerservice, but also helping in sales and marketing. 👂: https://t.co/nwr9ki1uPW
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Tune into the eCommerce Marketing Podcast to hear LivePerson CMO @ambarmstrong address how #AI-powered messaging is not only supporting clients through exceptional #customerservice, but also helping in sales and marketing. 👂: https://t.co/nwr9ki1uPW
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I'm looking forward to returning to #SXSW's stage — but need your help! In my talk, you’ll learn how to navigate a “cookieless world” & get to know customers without breaking their trust. #PanelPicker voting is open. Please vote and help spread the word!
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