Andrew Russo
@_andrewrusso
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Providing context on Salesforce Setup… | TTTC Conasouire
Rochester Hills, MI
Joined January 2012
This is amazing! Bringing together the entire Boston @salesforce community with all of the point of interest groups and Agentblazers shows the true power of the combined Ohana!
What a fun and educational @salesforce @tableau @MuleSoft @SlackHQ user group in Boston last night. Over 200 RSVPs for the user group with a great check in rate. 9 degree weather wasn’t stopping anyone. Definitely need to do more #OneSalesforceCommunity events.
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What a fun and educational @salesforce @tableau @MuleSoft @SlackHQ user group in Boston last night. Over 200 RSVPs for the user group with a great check in rate. 9 degree weather wasn’t stopping anyone. Definitely need to do more #OneSalesforceCommunity events.
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💫 The best part of every #AwesomeAdmin Dreamforce Keynote? The people, the ideas, and most of all... the memories. We can’t wait to create new ones this year. Favorite the #DF25 Admin Keynote today: https://t.co/83RYiK2NL6
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The true measure of a community’s success isn’t its size, but the strength of the relationships within it.
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🚀Big news: our portco @convergence_ai_ is joining @salesforce! From stealth to acquisition in under a year, their LMLM-powered agents are redefining what AI can do. Now they’ll help power Agentforce and the future of work. Huge congrats to the team 🎉 https://t.co/6VjR6Tv8of
salesforce.com
Editors Note: Salesforce completed its acquisition of Convergence on June 11, 2025. Salesforce is excited to welcome the Convergence team to the family.
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🤖 AI Agents are redefining app development — faster, smarter, and more scalable than ever. 📽️ Watch @ccoenraets, SVP of Developer and Admin Relations, @salesforce, and Agentblazer @_andrewrusso share how AI unlocks next-level innovation for #developers. https://t.co/Fc23XeX467
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Thank you @3_takeaways and @LynnThoman. There is no question that #AI changes everything, and our future will never be the same. This AI future is here today. Now humans and #AI agents work together with @salesforce #agentforce.
salesforce.com
Salesforce is the #1 AI CRM, where humans with agents drive customer success together with AI, data, and Customer 360 apps on one unified platform.
I’m excited to sit down with @DavidSchmaier, President and Chief Product Officer of @salesforce, in our latest 3 Takeaways episode. There’s a lot being said about AI these days that’s science fiction. One person who knows the facts is David Schmaier, President and Chief Product
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DIY AI = more resources, time, and money. ❌ Agentforce = fast, low-code, and better ROI. 🚀 See how agents can support you and your team 24/7: https://t.co/ZC8xbGgUvv
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Q3 Results Salesforce Growth: FY25 $38.0B (guidance) FY24 $34.9B FY23 $31.4B FY22 $26.5B FY21 $21.3B FY20 $17.1B FY19 $13.3B FY18 $10.5B FY17 $8.4B FY16 $6.7B FY15 $5.4B FY14 $4.1B Salesforce Margin: FY25 32.9% (guidance) FY24 30.5% FY23 22.5% FY22 18.7% FY21 17.7% FY20
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The new Salesforce Help is here, powered by Agentforce to give 60M annual visitors instant, personalized solutions 24/7. 🏆 81% answer rate 🏆 2x self-help success vs. bots Experience agent-first support: https://t.co/13OASFLa0P
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The future of customer support & service is here: https://t.co/OuZxK85S4x is now 100% powered by Agentforce! Access smarter, faster answers — no login required. 🔍 Want even better results? Log in for personalized, grounded insights tailored to you! The era of AI-powered service
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Amazing article on how CEOs are urgently embracing AI Agents, recognizing their potential to revolutionize business. Salesforce’s Agentforce is at the forefront of this transformation, enabling businesses to scale like never before. ❤️🤖 #AIAgents #Agentforce
Curious about the future of work? 🌍👨💻 Virtual Employees are revolutionizing enterprise software! Dive into how VE Economics with Salesforce's Agentforce is transforming business efficiency. 🚀💼 #Salesforce #AI #FutureOfWork #DigitalInnovation
https://t.co/t15uqiV22q
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Thanks @_andrewrusso for articulating the value of #Agentforce and also for all your help supporting the teams at the Agenforce Hackathon in NYC at #AgentforceTour @salesforce @Benioff
BACA Systems is using Agentforce to automate tasks like generating Return Merchandise Authorizations, so their team can focus on tougher issues. Plus, with Agentforce's new testing center, BACA Systems can make sure these AI agents perform their best.
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Me trying to understand data cloud pricing…
Your pricing questions shouldn't need a callback. Agentforce handles pricing, discounts, and promotions autonomously—turning inquiries into opportunities instantly. Explore more use cases: https://t.co/P6qWkuoa0C
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@Benioff Marc, I've organized 54 #Trailblazers with 36 events in 25 states on 12/3/24 for #TrailblazerAID-we'll work in our food banks across USA. I'm now reaching out to @salesforce community to raise $25,000 for @whyhunger to #FightHunger with us !
trailblazeraid.com
We all have the potential to move the world, and the world is ready to be moved. -Harry Chapin | Songwriter, Activist WhyHunger is a global non-profit organization founded in 1975 by Harry Chapin...
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Could a company use agentforce to build their own pager duty?
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Is your org ready for for using Agentforce? Salesforce Foundations is a game-changer for all orgs! On this week’s Admin Podcast, we chat about how Foundations added the tools that set me up for success with AI-features like Agentforce. Check it out here:
admin.salesforce.com
Discover why Salesforce Foundations and Agentforce are game changers for solo admins in small orgs.
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As a #SalesforcePartner, I got to see so many AI Agents being built in MINUTES at the @salesforce world tour in NYC. Check it out here: https://t.co/rJ441MbE5I
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