Communicate with the customers the language they speak! Check out new translation application from UseResponse #multilingualsupport #translation https://t.co/x90ewKBSHD

This week on the Customer Success Newsletter: -How you can manage feature requests via @Use_Response -Monetizing CS via @ESGsuccess -Defining CS Ops via @vitally_io -The new standard for customer health via @insidedmedia https://t.co/9nlSwfaR8d

In terms of customer service, it is always better to prevent mistakes rather than resolve them and deal with the consequences. https://t.co/vgahnNjG66 #customerservicemistakes #customerexperience #customersupport #CustomerSuccess

Companies are using Enterprise Feedback Management (EFM) Tools to transform feedback into actionable data, present it to the right people, and respond to continuously evolving customer needs and desires. https://t.co/CYCxon8dnQ #efm #Enterprise #enterprisefeedback #feedbacktools

In this article we've gathered 5 ways of how SaaS companies manage feature requests https://t.co/5BunXR6PK7 #featurerequest #productmanagement

Nowadays customer self-service is no longer nice-to-have, it’s a MUST in providing positive customer experience. We have listed core options that can be used to improve customer self-service https://t.co/2RRGzToBna #customer #customerexperience #selfservice #customersupport

📢 +1 more feedback channel added! Now you'll be also able to manage your Google Play Store & Apple App Store reviews right in UseResponse https://t.co/emAXxGhboS #appdevelopment #appreviews #playstore

How to build Customer Experience Map + Examples https://t.co/DUwP9lyjvt #CustomerExperience

Reducing the effort customers need to exert is key to providing outstanding customer service. Learn how to build a consistent Knowledge Base as a large part of customer support self-service: https://t.co/ibHTlBhMqm

Assist your #customers with the Best #CustomerSupport Software at @GoodFirms - https://t.co/UUvA0XsmGM @LiveAgent @Use_Response @visionhelpdesk @oxontech1 @freshdesk @HappyFoxApp @ZohoDesk @TeamSupport @Creatio_Global @Zendesk #GoodFirms #CustomerService

In the modern world, where remote work has become the new normal, learn how to adapt to the new models of managing internal cases and communications. https://t.co/xKuoFHhdFN #internalhelpdesk #employeeportal #helpdesk #remotework

Picking up a #HelpDesk software? Check out these practical tips to follow: https://t.co/l9tBMjdghn @HDMigration #helpdeskmigration #customersupport

Learn how a #FeedbackForum can make your company stronger 💪 Anna Kuzma from @Use_Response shares the core components, how to obtain quality feedback, and much more! https://t.co/pYECDb02G4

Why #FeedbackForum Is Essential for Your Company. Read on @G2dotcom #Feedback #Software

Online Communication or Chatbots: What Makes the Best Customer Experience? https://t.co/rRlDsqrrip #Chatbots #CustomerExperience

The Ultimate Guide on Setting up your Helpdesk https://t.co/hdQccJhB8M #HelpDesk #checklist #setup #customersupport

The Ultimate Guide on How To Respond To Customer’s Negative Feedback https://t.co/ZfKPbfkNTh #customerfeedback #feedback

Customer Feedback Loop. How to Close It Right. Most companies do ask for customers’ feedback and spend lots of resources on gathering it, but not all are happy with the outcome. #feedbackloop #feedback #customerfeedback https://t.co/hRSYKeH9sF

Constantly working on making UseResponse better. Check out our current Development Roadmap: https://t.co/FFemq14r3b #roadmap #development