At Zendesk, our mission is to power exceptional service for every person on the planet. We believe a great customer experience creates a ripple of positivity — from the customer, to CSAT, and beyond. It's called the Zendesk effect: #ZendeskAI

RT @TheSixFiveMedia: From AI assistance to problem-solving solutions! Shashi Upadhyay, President at @Zendesk & @MelodyBrue discuss how huma….

Bought the wrong concert ticket? #ZendeskAIAgents catch it, fix it, and confirm — no hold times, no hassle. Fast, seamless support that keeps customers happy:

How prepared is your team to adopt AI for employee service?.

RT @cxotalk: TOMORROW.Fri. 11 July 2025, LIVE, 1 pm ET/ 10 am PT.AI in Customer Experience: What Works?. Join #CXOTalk guest Tom Eggemeier,….

Bring clarity to your contact center. Zendesk unifies voice, chat, email, and data in one AI-powered workspace — so agents move faster, customers get better support, and your business scales:

RT @cxotalk: Fri. 11 July 2025, LIVE at 1 pm ET / 10 am PT.AI in Customer Experience: What Works?. #CXOTalk guest is Tom Eggemeier, CEO, @Z….

Summer sales spike? No sweat. #ZendeskAIAgents can handle peak shopping traffic with ease — offering instant help, personalized recommendations, and freeing your team to close bigger deals. That's the #ZendeskAI effect:

Budgets are tighter. Expectations are higher. Zendesk AI agents make it work. They scale support, cut costs, and keep customers happy — without burning out your team. That’s the Zendesk AI effect:

Search is evolving fast — and Zendesk is leading the shift. Our SEO Director shares how we’re rethinking strategy for the AI era: Real content, real voices, real value. More from @G2dotcom:

What’s the #1 benefit you expect from AI in HR?.

Inside the report are five key questions every organization should ask to protect data, ensure fairness, and empower human oversight. Read the full report and learn how to scale AI with confidence:

AI isn’t experimental. It’s essential. But without trust, even the most advanced tools fall short. Zendesk’s new AI Trust Gap report shows how to embed trust into every layer of your CX-focused AI strategy — from secure design to transparent oversight:

Summer may be starting, but back-to-school retail is just about to heat up. #ZendeskAIAgents scale your support seamlessly, handling common questions so your team can deliver smooth, stress-free experiences all summer long. That's the #ZendeskAI effect:

HR used to be a hallway away. Now AI handles it in seconds. Zendesk VP Mariah Schuknecht shares three skills every HR team needs to lead in the AI era:

By 2028, how deeply do you think AI will be integrated into your HR operations?.

AI. Expectations. Reality. Join our CEO, Tom Eggemeier, live on @CXOTalk with @mkrigsman as they break down how AI is reshaping customer experience — what’s working, what’s not, and where it’s all headed. 📅 July 11 | 1 PM ET / 10 AM PT.🔗

@forrester Stop spending more to do more. Start investing smarter in support that delivers results:

Scale support — not headcount: According to the Forrester Total Economic Impact™ study, Zendesk customers realized:.• 301% ROI.• $23.2 million net present value over 3 years.• Payback in under 6 months

RT @cxotalk: This Fri. 7-11-2025, LIVE, 1 pm ET/10 am PT.AI in Customer Experience: What Works?. Join #CXOTalk guest Tom Eggemeier, CEO @Ze….

Searching within search isn’t what it used to be. It’s better. Generative search surfaces the right answers instantly — no keyword guessing, no article hunting. Just fast, accurate resolutions. That’s AI-powered self-service, only from Zendesk: