At Zendesk, our mission is to power exceptional service for every person on the planet. We believe a great customer experience creates a ripple of positivity — from the customer, to CSAT, and beyond. It's called the Zendesk effect: #ZendeskAI

September is the perfect time for a reset. Start with #ZendeskAIAgents to boost customer and employee experiences and free your team to focus on what matters most. That’s the #ZendeskAI effect:

Football’s (almost) back. Streaming platforms rely on #ZendeskAIAgents to activate accounts, resolve device-limit issues, and share real-time outage updates. Game-time readiness, delivered. That’s the #ZendeskAI effect:

See how your team uses AI at a glance. The Zendesk Copilot Agent Productivity Dashboard highlights which tools drive value, tracks adoption/acceptance rates, and flags low-usage areas for training or workflow updates:

AI agents step in when needed, keep budgets on track, and keep surprises off the menu. That’s the #ZendeskAI effect:

When it comes to AI in employee service, what’s your top priority?.

No backlog. No busywork. Just better knowledge, fast. That's the #ZendeskAI effect:

A new product launches. Questions flood in. Your knowledge base? Out of date. With Knowledge Builder, AI scans past tickets and updates your help center automatically — so customers get instant answers and agents spend less time rewriting articles:

What outcome matters most when improving employee service with AI?.

Faster answers, fewer bottlenecks, a smoother start to the term. That’s the #ZendeskAI effect:

Fall semester is here, and support teams are gearing up for a flood of requests from faculty and staff. #ZendeskAIAgents resolve routine HR and IT questions instantly, surface knowledge on the fly, and route complex cases to specialists with full context:

Whether it’s an employee question on payroll or a customer looking for product update, Generative Search surfaces the right answer instantly from your knowledge base. Less searching. Faster resolutions. Smarter self-service. That’s the #ZendeskAI effect:

What happens when AI-powered support meets the right platform? @forrester’s TEI study on Zendesk has the answers. Catch the on-demand webinar for insights, a @Taskrabbit story, and how AI is transforming CX:

Back-to-school means a rush of schedule changes, PTO requests, and more. #ZendeskAIAgents handle routine HR and IT questions instantly — then route other cases to agents with full context. Smooth workflows, less stress. That’s the #ZendeskAI effect:

Your phones light up. Chats spike. Emails pile in. With Zendesk’s AI-powered contact center, agents see every interaction in one place and requests are routed instantly. High volumes handled. Complex demands simplified. That’s contact center confidence:

@Newsweek This reflects what makes Zendesk special: Our people. A place where colleagues support each other, grow together, and make an impact every day. We’re proud of this and even more excited about our future. Want to be part of it? Explore open roles:

@Newsweek Based on feedback from more than 400,000 employees and millions of reviews, Newsweek evaluated companies on leadership, integrity, compensation, work-life balance, and more.

We’re proud to share Zendesk has been recognized by @Newsweek as one of America’s top workplaces, earning a five-star rating.

How do your employees prefer to get support? #EmployeeService.

@Spoonflower AI agents handle simple questions fast, so Spoonflower’s team can focus on what matters most — real connections and revenue-driving conversations. That’s the #ZendeskAI effect:

@Spoonflower With 3.3M creatives, Spoonflower delivers personalized, high-impact support to artists, shoppers, and small businesses alike: 💬 85% one-touch resolution rate.📉 22K tickets managed monthly with smart AI deflection.💰 9x higher conversion from live chat.