Make customer service a smooth sail with Zoho Desk, your customer service lifeguard 🛟⛵ Hop aboard: https://t.co/2IcLtd02Jy

As we wrap up our #IDPwD week series, our final accessibility update focuses on Guided Conversations. These chat flows help walk customers through support questions step by step. With clear focus indicators, keyboard navigation, screen-reader support, and visual adjustments

Today is the International Day of Persons with Disabilities, a reminder of why accessible experiences matter in every corner of the society we live in. And since technology touches so much of our daily lives, it has an important role to play in that effort. As we continue our

The Radar app by Zoho Desk is where service reps often monitor operational health, check SLAs, and keep an eye on customer activity when they're on the go. As part of our accessibility improvements, we’ve made a few updates to make this experience more comfortable for everyone.

Every year, the International Day of Persons with Disabilities (IDPwD) reminds us why accessible technology matters. It is a time to reflect on how the digital world can empower, only if everyone is able to access it. At Zoho Desk, we believe help desk software should be no

It’s that time of the year again when we pause, reflect, and appreciate the people who showed up for us. Here’s to the support heroes who made every interaction meaningful! Happy Thanksgiving from the Zoho Desk team 🍁✨ Our little note of gratitude: https://t.co/iLATUsPVdc

Our 25th Ask the Experts is all about everything we've rolled out in 2025! Join us for a live test-based discussion with the product experts behind this year’s feature releases. Ask your questions, share your feedback, and tell us what you would like to see next:

Next on our Zoho Desk tutorial: Learn how to import your existing support data into Zoho Desk without any data loss or mapping errors.

Every support ticket tells a story about your service quality. In our upcoming webinar on Reports and Dashboards in Zoho Desk, we’ll explore how to uncover those stories through data. Learn how to: 📊 Build meaningful customer service reports 📈 Turn them into interactive

Every business has its own way of serving customers, and your help desk should reflect that. With On-Demand Mobile Apps, we build apps for the way you serve. Tell us what your workflows look like, what features you need, and which Zoho apps you’d like integrated, and we’ll

From understanding their unique customer service workflows to building a tailored help desk, our Zoho Enterprise Business Solutions team implemented Zoho Desk end to end for @ICICIPruMF. Here’s what Anant Deshmukh, CTO and IT Head at ICICI Prudential AMC Ltd., had to say about

Zoho Desk shields you from customer support frights so you can create customer delight ✨ Read how: https://t.co/aup0hRElfk Happy Halloween! 🎃👻

Stay in the loop with all things Zoho Desk! Subscribe to our Arattai channel here: https://t.co/oC6jpinZuo

We’re at the ICMI Contact Center Expo in Orlando! Drop by booth #415 to meet our team, catch a live demo, and see how Zoho Desk fits into your customer service processes. @CallCenterICMI

Join us tomorrow for our next text-based Ask the Experts session! Bring in your questions, feedback, and ideas around reports, dashboards, data administration, and mobile functionalities in Zoho Desk. Our experts will be around all day to chat and help you out. 👉 Start the

Wishing you and your customers a Diwali filled with warmth, joy, and lasting connections 🌟

Our Autumn ’25 update rolled out last week and we can’t wait to show you around! Join our live webinar for a walkthrough of what's new and improved in Zoho Desk this season. Register here 👇 IST: https://t.co/Tvt1VdRSVe PDT: https://t.co/jt1AZJNNpS

Repeated support queries? Zia has you covered. Zia AI can now turn resolved customer tickets into ready-to-publish knowledge base articles 📝 Here's what else is new in our Autumn '25 update: https://t.co/LhEoScgda0