Savio
@Savio_io
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Savio helps SaaS Support, Success, and Product teams centralize feedback, delight customers, and drive net negative churn.
Joined March 2019
Thrilled to share that Savio is one of the first custom-built @segment integrations:
savio.io
Use Segment.com to enrich customer feedback in Savio with MRR, Plan, and Account
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Only 5% of companies close the loop with their customers. Do you want to be part of that 5%? Don’t know where to start or what steps are involved? Your guide on how to close the loop: https://t.co/ueVE4vjmxs
#prodmgmt #cx #customerfeedback
savio.io
Closing the feedback loop boosts sales, retention, and is easy to do. Here’s your complete guide with examples.
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What internal teams will give you the most valuable feedback? Making sure you’re getting feedback from both customer and non-customer facing teams gives you a wide range of information, which you can use to make better product decisions. 👉 https://t.co/AnlP761xKE
#prodmgmt #cx
savio.io
These five teams get product feedback from customers. Gather it build better products for your customers.
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How do you handle conflict when it comes to product roadmaps? Hear how @bluelightlabs, @tylersbryden, and @Carolin60166620 deal with dissent in this new round-up https://t.co/wRftTHN7h9
#prodmgmt #cx #B2BSaaS
savio.io
6 PM/CX leaders on how they handle dissent about product roadmaps
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Hear from these 9 company leaders on how they deal with churn in this new roundup: https://t.co/hQOcPd5do1
@thetalperry @BorjaPrietoB @cedge318 @Software_Pundit
#productmanagement #prodmgmt #CX
savio.io
Hear from 9 company leaders about how they approach reducing churn in their enterprise.
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Talk to your customers. Hit these five high-value points where feedback is critical. 👉 https://t.co/4y3zQKGOIC
#productmanagement #prodmgmt #customersuccess
savio.io
Here are five key points when you should ask users for feedback (includes examples you can use at your own SaaS)
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Feedback is essential in a product-driven business, but how can you make the best decisions for your customers? This guide explains how to prioritize feedback to build the best product. 👉 https://t.co/RVC75HvQMM
#productmanagement #prodmgmt #customersuccess
savio.io
You need to prioritize your feature requests effectively to build a product your customers actually want.
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Feedback is a critical part of what we do as product managers – an article/guide by @kareem on how to track it: https://t.co/LBnOL5dZ9Z
#productmanagement #feedback #customersuccess
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Insights from 17 #customersuccess leaders on how they influence the product roadmap at their orgs: https://t.co/7EhUTKLFeH (Insights from ppl like @erskingardner, @jtwatkin, @mercenator, @chadtev, @CustomerIsFirst, @stephaniethum, @ukjamesscott and more!)
savio.io
The way we roadmap is changing—CS is taking a much bigger role than it has previously. Here's why that's good.
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How to Innovate 101 🤓 1. Talk to people to find their most painful problem 2. Create a unique solution to solve that problem 3. Make sure people love the solution and recommend it to others 4. Get your solution in the hands of more people with the problem Don’t skip any steps.
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Strategy for building capital efficient business: 1) understand market & customer better than anyone else, 2) build & iterate product that delivers customer love, 3) only then explode into growth mode.
"To become a breakout success, you need to read the tea leaves of all aspects of your market and build a product and customer experience that is truly superior." @mavinmartina and @JimWilsonSF on why you shouldn't rush to $1M in revenue:
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