Samantha Ayers
@Sam_Ayerski
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Lawyer in training |Head of Sass @ North East Law Firm|#AuDHD #Neurodivergent
England, United Kingdom
Joined May 2016
Well.... By way of update. 2 years on, after defending their right to refuse service to those who cannot, or struggle to use the phone, on the day of the final hearing, @Halfords_uk and I came to a settlement, a settlement where neither party admitted any fault but one where
@blackshadowtune @Halfords_uk @HalfordsGarages Their head office told me that although they had taken my disability into "full consideration" that if I wanted them to repair my car that "they would require telephone communication*
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Still no response from @AmazonUK they literally do not care about customers with disabilities
2 days no response clearly @AmazonUK @amazon don't care about disabled customers or accessibility. #Discrimination #Disability #AccessFail #EqualityAct
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2 days no response clearly @AmazonUK @amazon don't care about disabled customers or accessibility. #Discrimination #Disability #AccessFail #EqualityAct
Still no response from @AmazonUK in the DMs regarding their admitted failure in their anticipatory duty with regards to reasonable adjustments for disabled people (Equality Act 2010) #Disability #Discrimination #ReasonableAdjustments #EqualityAct
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Still no response from @AmazonUK in the DMs regarding their admitted failure in their anticipatory duty with regards to reasonable adjustments for disabled people (Equality Act 2010) #Disability #Discrimination #ReasonableAdjustments #EqualityAct
Hey @AmazonUK your sales rep Arun just told me that you have no option to escalate complaints if you're a disabled person who has difficulties using the phone. I told them this was a breach of the equality act and they left the chat.
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Almost an hour no reply to my DM. They were very quick to send this placeholder performative message though
Hey @AmazonUK your sales rep Arun just told me that you have no option to escalate complaints if you're a disabled person who has difficulties using the phone. I told them this was a breach of the equality act and they left the chat.
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disability that makes phone calls difficult Amazon has no other options? They do not have any reasonable adjustments for those circumstances? A Thank you for contacting Amazon support. Arun kumar has left the chat
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disabled people who cannot use the phone or for those who have difficulties using the phone because of their disability? Yes that is correct. Is there anything else I can help with? Yes, so just to confirm if a customer needs to escalate a complaint but they have a
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Alt text: Screenshot of chat with Amazon So just tell me if that's the case and I'll issue court proceedings instead For any further compensation there is no option in chat you have to connect with call team Ok so there is no alternative option as a reasonable adjustment for
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Hey @AmazonUK your sales rep Arun just told me that you have no option to escalate complaints if you're a disabled person who has difficulties using the phone. I told them this was a breach of the equality act and they left the chat.
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Here I am in March 2020, wearing the flimsy PPE frontline staff were given, bracing for an influx of desperately sick people with SARS-CoV-2 — what we now call COVID-19. I watched patients die. Our colleagues die. Michelle Mone should be in jail. And she should only be the
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Here I am in 2020 in the flimsiest, most pitful PPE - like so many other NHS staff, some of whom died from the Covid they caught in their hospitals. Tory peer @MichelleMone - who today rightly (& wonderfully) lost her legal case - dares to claim she’s been ‘scapegoated’. What,
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Robert Cosgrove is the latest prosecutor forced to withdraw from Aiden Kearney's trial, leaving his case in legal limbo. #CourtTV What do YOU think? ⚖️👇
courttv.com
Robert Cosgrove is the latest prosecutor forced to withdraw from Aiden Kearney's trial, leaving his case in legal limbo.
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If everyone retweets this he might get the message
.@Nigel_Farage WHERE DID THE FUCKING MONEY COME FROM?
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If you're thinking about getting violent for some reason, take a step back and think. Think of the repercussions of your actions. It won't further your cause. It won't further your ideology. All that your violent actions will do is create more violent actions. Think.
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When people are desperate, when society is more stratified, when basic services have been obliterated, when we are in the middle of a cost-of-living crisis, folk are more likely to claim benefits because of having to. The increase in claims isn’t greed, it’s desperation.
🚨 BREAKING: Over 14 million people faced hunger in the UK last year. That’s 2.5 million MORE people, compared to 3 years ago.
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The DWP lecturing about accessibility is the same DWP that published the welfare Green Paper with no braille, no audio and no accessible version for the first two weeks of the consultation. #CareNotCuts #TakingThePIP
"How would you feel if you went into a restaurant and they said to you, 'There's a menu but we've only got braille, I'm afraid. We haven't got print'" Work Coaches are giving disabled people like Brandon the opportunity to thrive by setting up and growing their own businesses
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Good question @Nigel_Farage what do you think about the politician you most admire attacking Poland?
Mr Farage what do you think about the politician you most admire attacking Poland?
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