Get to know me as I start the Re:Energize newsletter. Issue #2: At the Crossroads of Utilities and Tech https://t.co/RiWx64OiL1 via @LinkedIn

I entered the $25 Merrily We Roll Along Lottery on @TodayTix! Tap here to enter:

Ever thought about public service? We are building up a list of senior career folks who might be interested in joining us, helping USG run more effectively after having built expertise in the energy industry for a 1-2 yr assignment.

VERGE #EV nerds - come to the @salesforce booth now and catch me and CharIN’s Erika Meyers discussing EV Standards and Interoperability!

If you'll be at @GreenBiz #VERGE22 and following all things #EV, stop by @salesforce Booth 601 on WED 10/26 5:15pm to hear me in conversation with @ehmyers about open standards and #interoperability for #evcharging

Visionary thinking from ⁦@kellylynnjames⁩ 😍 #customer 🌏 #carbon 🏗 #capital 🤝 #community Connect the four Cs for an equitable #energytransition You can catch this and other #DF22 content soon on⁦⁩ @salesforceplus1

Coming up at 4:30pm - the Energy and Utilities Keynote session at #dreamforce2022 with @kellylynnjames in conversation with agile #energy and #utility companies powering the #EnergyTransition on @salesforce Moscone South Hall E, Camp 5 @Petronas @xcelenergy

A little break in the action… it’s been wall to wall people today at #dreamforce22

Excited about all the #energy #industry nerds at #dreamforce22 but also… Lenny Kravitz

Here at #dreamforce2022 the #energy #utility experts are in the house. @VistraCorp has standing room only for their #DigitalTransformation story

🚨Updated IRA Modeling🚨 1⃣ Today we (@EnergyInnovLLC) released updated modeling of the IRA. We updated our modeling to reflect final bill text, add new modeling projections and data, incorporate new modeling updates. Results below. Text here:

Just published a blog about our 2800-mile road trip in a Chevy Bolt through the Southwest USA; a preview of a series of video content I'm preparing to add to the convo about #ElectricCars #EVcharging #CustomerExperience #emobility https://t.co/qQDDG7j5ZY

Last year, I received a tip that a Saudi company was leasing thousands of acres of state-owned land in western Arizona at what appeared to be a discounted rate, while pumping unlimited amounts of water to irrigate alfalfa for cattle.🧵@robodellaz

SMUD @SMUDUpdates is able to use even basic data to deliver better #CX - the key is to analyze data to anticipate customer needs and enable ALL their employees to reach out with proactive service. Building loyalty and delight for #Utilities consumers. https://t.co/tH9FqfUNB9

In a world of increasingly dynamic, unprecedented climate change, #utilities are not #agile with technology because of multi year funding cycles and risk management strategies. Reducing #CX to "don't electrocute people, keep bills low." From @EnergyCentral https://t.co/tH9FqfUNB9

Meters vs. People @ApposAdvisors shifts the frame. 👉🏼 Billing/CIS systems don't enable customer-centricity. 👈🏽Thinking like a customer requires simpler interpretation and smarter presentation of data. e.g., displaying usage behavior in dollars, not kWh. https://t.co/tH9FqfUNB9

"If it's clean data, it's honest data." + add an ethnographic lens for more customer centric #utility outreach @Utility_2030 's Vanessa Edmonds in conversation with @SMUDUpdates Roopali Shah, @salesforce Susan Norris and @ApposAdvisors James Riley

What if #utilities treated #customers not as a captive audience, but as people they actively want to keep and care about? They have a wealth of Customer #data to obsess on to create seamless, easy, empathetic #CX. @EnergyCentral #webinar https://t.co/tH9FqfUNB9

Right now - @Utility_2030 discusson of #DataAnalytics improving #CX at #Utilities , with @ApposAdvisors @SMUDUpdates and @salesforceind experts. Sponsored by @salesforce Based on this @q_harvardbusin1 paper https://t.co/7DMBbyVYYq

Looking forward to @TimChristo ‘s leadership and expertise to inform our #EnergyTransition work at @salesforceind