I refer to this key mssg and @FastCompany article at least once a week so I’m going to pin it here. Also, continued 🙌🏽 to our friends in Anchorage for sharing your unshiny yet impactful story @ANCInnovation @civictoronto #iteams

Don’t choose a job, choose a boss. Bosses that support your growth and future are invaluable.

“For government workers, making small, unshiny changes can be even harder than making big, bold ones.” Case study includes: 1. Space to ask questions 2. A specific approach for experimentation 3. Solution with less complexity & replicable 4. Empowering people close to the work.

Reminded by @MithulaNaik @HiraJaved10 & @firebethfox today how great the Love Letter + Breakup Letter tool is in building empathy with people when redesigning City services. Thanks ladies! Guide by @smallbox

Oh @bellastone, my humble friend. You neglected to mention that your talks have been around the world, and that you’ve shared the same stage with people like Ryan Holiday. Canadian event organizers should definitely take note! 🎤 🇨🇦

♥️ ♥️ ♥️

.@Convos_W_Myself is a MUST SEE experiential art installation at City Hall! “It’s a race to the horizon of better” You would appreciate this: @jayvidyarthi @al_clevin

🔥It was an honor to participate in this week’s #CityLabDC w city leaders who are committed to being and bringing the best to their #localgov Thanks for being such inspiring colleagues! 🔥

Why is culture change in local government so important? Success is ensuring that innovation lives on beyond your tenure. -@StephAWade #chiefinnovatorsstudio #iteams

Theo Blackwell, Chief Digital Officer, City of London: “Smart City tends to focus on technology, instead of culture. It too often is about nouns, not adjectives. But the work is about people, it’s about design, it’s about bringing people together.” #iteams

“You don’t drown by falling in the water, you fall by staying there.” @tjwalha on failure in gov’t innovation and culture change. #chiefinnovatorsstudio #iteams #CityLabDC

“It’s exciting to see AR technology in use. It’s not a demo. It’s not sitting on a table at a conference. We’re not just talking about it. We’re implementing it in applications at scale.” Can’t wait to see you rock it @tomemrich! #bonuslife

A great civic challenge the @cityofbarrie is looking for passionate people to help solve. Take a look and apply by the Oct 28 deadline

Huge shout out to the @Open_TO team + @evertp for working in the open with tools you can quickly and transparently collab with the pubic! Keep it up! 👏🏼👏🏽

🚩 Another MIX RFP closes, and we have 9 proposals that show there are companies out there who see the immense value of working with cities! Congratulations to @CityofLdnOnt - their challenge peaked the interest of companies around the world. 🌎

A person is human, and humans don’t remain exactly the same all the time, unswayed by mood or circumstances. Don't design with the assumption that a person will reason the same way each time they approach a task.

What started as a @GovLovePodcast fangirl moment at @ELGL50 in Durham became my first podcast recording 🙈! @benkittelson56 - thanks for a great fireside chat and for a memorable first time🎙#iteams

The countdown is over... @B_I_Tweets is here in Toronto! Congrats on your first week as the founding team @s_tregebov + @brikirkpatrick 🙌🏽🙌🏼

Whoa. Cool job

+1! Have to add the moment we all paused for that must-have selfie from the wall projector! @HiraJaved10 @MarieSerrano_ @davislevine @MithulaNaik @bneuf @firebethfox @PattonDana