Lumo
@LumoTravel
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All electric travel, Proudly from Newcastle. For live service updates, visit https://t.co/Ozj3Kqotc8 Customer support 06:00 to 23:00 (Mon-Sun)
Joined August 2021
We’re here! Our inaugural service pulled into KGX this morning and is en route to Edinburgh 🚄🎉 . #AllAboard #LumoTravel
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We’re coming for you 😉. Since LUMO launched, figures show that rail travel’s share of the popular route between London and Edinburgh has overtaken that of domestic flights. There’s a new player in town, and we’re reimagining the rail industry. Visit
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We're thrilled to announce we have Harvey Price onboard as our Diversity and Inclusion brand ambassador! 🎉🚄
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Tomorrow's 12:18 King’s Cross to Edinburgh service will be operated with a train on hire from Hull Trains. Unfortunately the seat reservation system will not be able to operate, please only board this train if you have a prior reservation so we can try and accommodate everyone
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Check out this sneak peek at our new Pride Partnership Train which will be out on the tracks this week ahead of an official launch with our friends @northernprideuk, @CuriousArts and @myprideradio on Friday. 🚄🌈
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We're pleased to announce that Lumo won ‘Overall Best Operator’ at the ‘World Passenger Awards’ from 134 shortlisted train operating companies from across the globe – a massive achievement! 🚄🥇
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Celebrating 1 year of LUMO 🚄💙.Today marks a year since LUMO launched, and what a year it’s been! Thank you to all our amazing staff and our wonderful customers! .Happy Birthday LUMO, here’s to many more 🥳🎉🥂.Travel Well, Beyond Expectations.
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Exciting news this spring!🎉. We’re thrilled to announce that our seats are debuting a brand-new design this spring, with upgraded, comfier materials, all while staying true to our bold blue look and feel. You can now also use our new seat selection tool, allowing customers to
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The only January blues on our agenda. Wishing all of our customers a wonderful new year! 🚄💙
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1st stop : @NetworkRailKGX.2nd stop : THE WORLD*. (*aka Stevenage, Newcastle, Morpeth, Edinburgh)🚆.
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It’s 3 years since our very first service from London King’s Cross to Edinburgh, during that time we have carried over 3m customers on our 100% electric trains connecting Edinburgh, Newcastle and London. Thank you to all of our customers for your ongoing support.
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3 days to go until launch and we're completely sold out for next week. Due to the overwhelming response, you can only travel with Lumo from 25/10/21 to 01/12/21 if you have an existing seat reservation. Thanks to everyone who’s booked, we can’t wait to welcome you onboard!.
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We're excited to announce that we're exploring plans to add more LUMO services with a new early morning and additional evening return service between London and Newcastle! 🚄. Read more here:
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Today we welcomed our 1 millionth passenger on board a LUMO train 🥳🎉🚄. But rather than singling out a single passenger, we think that all our customers are (literally) one in a million, and have some extraordinary stories to tell! (1/2)
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Gold for Lumo at the 2024 Golden Spanner Awards!🎉. We're thrilled to share that Lumo has been awarded Gold at the Golden Spanner Awards, the rail industry's most prestigious awards for fleet reliability, organised by @Modern_Railways. Our 100% electric fleet -built in the North
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Due to unprecedented demand, we’re expecting our services from Fri 29th – Sun 31st Oct to be extremely busy. We've added an additional service tomorrow to depart from London KGX at 12:18, open to those with pre-booked tickets for Friday 29th without seat reservations.
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Tomorrow's 12:18 Kings Cross to Edinburgh service will be operated with a train on hire from Hull Trains. Unfortunately the seat reservation system will be unable to operate, but please only board this train if you have a prior reservation so we can try and accommodate everyone.
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Ha ha. Ice cool "Cold" Palmer looks like he's winning chilling on Lumo, rather than fighting for a seat!😄 #OwnGoal.
booking through LNER vs realising you're on a Lumo train
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12 days to go until launch and we're completely sold out for the 25th! . Due to the overwhelming response we’ve seen, you can only travel with Lumo on this day if you have an existing seat reservation. Thanks to everyone who’s booked, we can’t wait to welcome you soon 🚄.
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Due to unprecedented demand, we’re expecting services this weekend to be extremely busy. We've added an additional southbound service Sunday to depart from Edinburgh at 13:52 and Newcastle at 15:21, open to those with pre-booked tickets for Sunday 31st without seat reservations.
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Is it a bird? Is it a plane? Nope, it’s a wearable LUMO train! 🚄 Shoutout to our fabulous team representing us in the @northernprideuk march! 🌈❤️
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All aboard the Heed Army Express! That’s right, we’ve taken the liberty of naming our 08.20 Newcastle-London service after our favourite @GatesheadFC fans heed-ing to the 2023 FA Trophy Final!. #WorClub ⚪️⚫️
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Introducing Lumo Train Beer. We are pleased to announce we have partnered with @DonzokoBeer to launch our very own beer!.A 4.5% east coast pale ale, it’s crisp, refreshing, vegan friendly, and the perfect accompaniment for any Lumo journey. Available from 21st May.
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If you are planning to ditch the Schar and take a Trippier down to London with LUMO for the #CarabaoCupFinal , it’s not a Longstaff journey. We Targett to get you there in 3hrs, and with our prices, you don’t have to be Ritchie. .
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We’re proud to launch our ‘Pride Partnerships’ train, in celebration of yearlong partnerships with LGBTQIA+ organisations based in and around our hometown of Newcastle! Shoutout to @northernprideuk , @CuriousArts and @myprideradio for helping us fly the flag! 🏳️🌈
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Make way for a very im-paw-tant passenger. 🐾. Scooby enjoyed his very first train ride last week and was the highlight of the journey for our staff, who made sure he was comfortable with plenty of belly-rubs on the way to Edinburgh! 🏴💙. 📷 @scoobyshiba and @lavinia_rusu
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It’s the end of the work week, the sun is shining (somewhere) and to top things off, we’ve made it onto the sleeves of @GatesheadFC team shirts. Honoured to be their local sponsors and all round supporters as they prepare to wow us at Wembley. #worclub⚫⚪
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This Saturday celebrate the bicentenary of Robert Stephenson & Co 🚂 formed in our home city of Newcastle on 23rd June 1823. 🚌 Free bus to @Beamish_Museum (see real steam!). 🚶♀️Walking tour with @NewcastleGuides (book at . …and more with @Robt_Stephenson
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We're thrilled to be shortlisted for ‘Passenger Operator of the Year’, ‘Great Place To Work’ & 'Fleet Achievement of the Year' (joint with @Hull_Trains) by #nationalrailawards. Our launch has also been shortlisted for ‘Major Project of the Year.’ Winners announced this evening!
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Class 80X Lumo trains crossing the royal border bridge at Berwick-upon-Tweed @LumoTravel @RAIL @RAILMag @RailMags
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If you are delayed connecting into our services at Newcastle as a result of the disruption that @My_Metro is facing in Gateshead then we are allowing ticket acceptance on the next Lumo service without any additional charge (seats subject to availability) on production of a.
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Huge congratulations to our friends @GatesheadFC on winning the ISUZU FA Trophy @wembleystadium this evening! Lots of happy fans on our special @LumoTravel Super Heed Army Express back from London tonight! 🚄🏆⚽️💙
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Thank you for all your support over the last 48 hours as we launched Lumo! . In response to feedback, please find our newly published timetable on the website here 👉 �. #LumoTravel.
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Fares that are fair… for ONE DAY ONLY… grab some last minute cheap train tickets between Newcastle and London Kings Cross ALL DAY on Saturday 15th October 2022 for £24.90.
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Attention n-heed-ed Gateshead fans! ⚫️ ⚪️. Who was Gateshead’s captain in the 2022/23 season?. Answer below for a chance to win a signed Wembley shirt!. Only accounts following @lumotravel and @gatesheadFC will be considered. Winner announced 07/06/23.
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Good afternoon!. Today is my last day on the SM team. Thank you to all our customers who have contacted us during my time on the team, it has been a pleasure! I am joined today by ^Mariel and if you need any assistance, please don't hesitate to ask! ☺️. 📸 ^Jack @ Prestonpans
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We're here @northernprideuk. See our team in the parade plus visit our stand in the Rainbow Village and play spin to win free tickets, Lumo merch and more!
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🎵 Tell me ma we wont be home for tea, we’re going to Wembley… . A great atmosphere at Newcastle Central Station today with many of our customers setting off for London 🚄⚡️💙⚫️⚪️⚽️ #NUFC #CarabaoCupFinal
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Since LUMO launched last year, new figures show that rail travel’s share of the popular route between London and Edinburgh has overtaken that of domestic flights. (1/2)
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⚠️Today’s 10:45 #LondonKingsCross to #Edinburgh & 16:13 #Edinburgh to #LondonKingsCross services will be operated with a train on hire from @Hull_Trains.
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“Today’s 10:45 King’s Cross > Edinburgh & 16:13 Edinburgh > King’s Cross services are operating with a train on hire from Hull Trains. The seat reservation system will be unavailable, but please only board the train if you have a prior reservation so we can accommodate everyone”.
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@EurostarJustinp Hi Justin, could you please ask the passengers to reach out with the evidence you have provided and our team will send this across so the team on the later service are aware. ^JM.
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6x more sustainable than flying, Lumo is the new way to travel. Discover the future today: #lumotravel
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Our team are back at Newcastle Central Station this morning helping customers get off to a great start on their journey to London for the #NUFC #CarabaoCupFinal 🚄⚡️💙⚽️⚫️⚪️⚫️⚪️
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Watch @mercydipgfight special VIP day out to #Edinburgh as we teamed-up with @imaginateUK @ScotStoryCentre & @EdinburghCastle to make some magical memories for Mercy and her parents!
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Happy 2nd Birthday to us! 🥳. If you’re boarding at Newcastle today, look out for our staff who will be handing out free cake and raising awareness for our local charity @PKnewcastle. We invite you to donate on board or via the below link if you can! 🧁.
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We’re live from our @lumotravel ‘Heed Army Express’ this morning as we show our support for @GatesheadFC’s trip to Wembley for the FA Trophy final today. We’re also helping support fan’s fundraising for @TeenageCancer Noah's Fund #WorClub 🚄 ⚽️ 💙 ⚫️ ⚪️
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Today we're proud to announce that LUMO's brand new plant-based milk called LU-MOO will replace all onboard milk. Specifically designed for high-speed trains, this revolutionary milk-alternative stabilises your tea/coffee to actively prevent spillages during your journey. 🚅🥛
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Our Lumo trains are Green 💚.Well, actually they are Blue 💙.But are also very Green 💚.Whilst being completely Blue 💙. Find out how our Blue (but also Green) trains are 40x less polluting than flying between Edinburgh and London. Visit 📷: @mxrty3
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@Ryanair We’re always on the look out for new drivers! But the training does last more than 6 weeks. .
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We were delighted to invite @seatsixtyone along for our inaugural trip last week! . Check out everything he had to say about Lumo 👉 🚆 #LumoTravel
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Fully electric train 🤝 renewable wind energy. Did you know the LUMO trains produce over 95% less carbon than flights?. Well, now you do! 😉
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'I actually took a Lumo train to go on a first date with my now boyfriend! He lives in Dover and I'm in Edinburgh so we do long distance. We're both on trains quite a bit now!' - Frankie. #oneinamillionpassengers - remarkable stories from amongst one million Lumo passengers.
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Toon that frown upside down! 😉. Newcastle may not have come out on top this time but as a local business, we’re so proud of our lads for giving it their all on the pitch! #newcastleproud.
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All smiles from our train driver, Anthony who completed the Great North Run on Sunday, raising just under £500 for @PeoplesKitchen 🏅👏
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It is with great sadness that the death of Her Majesty The Queen has been announced today. We send all our condolences to the Royal Family.
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At Lumo, we’re passionate about making your journeys as smooth and sustainable as possible, on or off the track!. Introducing TRAINers – our limited-edition Lumo inspired footwear, made from fully recyclable materials, and featuring built in heel wheels for lightning speed! ⚡️
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We’re proud to be based in Newcastle on the site of the pioneering Stephenson locomotive factory that celebrates it’s 200th anniversary this year! 🚝🥂. Find out more:
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A Train Beer isn’t the only thing we’ve been brewing. We’re delighted to announce our new partnership with fellow Newcastle based company @Ringtons to provide our onboard tea & coffee. We’re excited to bring this North East institution to all our customers. Available from 21 May.
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Spend on the destination, not on your travel. Book your ticket from LDN to EDI: #lumotravel *T&Cs apply -
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Oh Hey Good Looking 👋😍. Have you seen one of our Beautiful Blue (but very Green) trains running up and down the East Coast yet?. Find out more about our trains here:
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What’s black, white and red hardly ever? The inside of every LUMO train on route to London this weekend! 😉 #CarabaoCupFinal #HowayTheLads
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A beautiful shot of one of our Lumo trains crossing the Lesbury Viaduct over the River Aln in Northumberland 💙. Have you travelled this iconic stretch of British railway yet? Book your travel today at 📍: Lesbury.📷: @adams_railway
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Cracking start to the day at Newcastle with the @LumoTravel team helping to build the spirit with our lovely crew and customers supporting @GatesheadFC on their trip to Wembley! #heedarmy
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We recently welcomed our 1 millionth passenger on board a LUMO train 🥳🎉🚄. We think all our customers are (literally) one in a million. Stay tuned to hear some of their incredible stories. #oneinamillionpassengers
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With more people now getting the train between Edinburgh and London than flying… He’s not the only one tempted by our beautiful blue trains!.6x Greener than flying. Great value. Comfy seats. Wifi that actually works. Go on, you know you want to….Visit
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As an organisation full of inspirational women, Lumo are proud to celebrate this year’s International Women's Day campaign to #BreakTheBias. From driving our trains, to driving our business in the board room, women already #breakthebias at Lumo (1/2)
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We are proud to be the official rail partner of @GatesheadFC for the duration of the 2022/2023 season, and are looking forward to providing reliable and affordable weekend travel for supporters travelling to and from matches further south in London and the South East. (1/2)
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Since LUMO launched last year, more of you are now getting the train between London and Edinburgh than flying. Sorry, not sorry. Visit
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Not only is it Friday, but we've just heard the news that our inaugural northbound train has SOLD OUT! 🙌. Thanks to all those who've brought tickets and given us feedback to help improve our service. #LumoTravel
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@geofftech Morning Geoff, great to have you on board. Hope you have a lovely journey with us today 🚄 ^Lou.
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Ooo, Fancy Train friends 😍. Well hello, Your Grace 👋. #duchessofsutherland. 📷: Kev (one of our Customer Drivers)
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Exciting News! Lumo has boosted travel between Morpeth and London by 50% over the past two years!🚄. This surge in demand appears to be driven by an increasing focus on sustainability and Morpeth's strong tourism offer 🌿🏞️ . Click here for the full story
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We may have underplayed just how green we are! New data shows getting a LUMO train between London and Edinburgh is actually 40x greener than flying!! 😲🚄💚. Isn’t it about time you Travel Well, Beyond Expectations. Visit
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Are you sitting comfortably? If not, why not?. Discover Lumo and relax all the way from LDN to EDI: #lumotravel
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@StevenIsserlis Hi, we just wanted to apologise for your experience earlier today, we will investigate this further and are happy to meet with you to discuss this face to face. We are happy to provide a full refund for today's journey. We will DM you separately.
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Actual live footage of Lumo's social media team this week🚄. #LumoTravel #TGIF #firstdayvibes #thankyouforyourpatience #nevermindthetypos
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Attention Culture Vultures!.We’re about to bring you an experience like no other. Book on our Culture Train, the 17.51 service at Newcastle on June 7th, for a journey to Edinburgh buzzing with all kinds of enter-train-ment courtesy of local Geordie artists.
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@CrossCountryUK Thanks for the welcome, Team! We're looking forward to being part of the #RailwayFamily 😄 ^Lou.
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Wishing everyone a very happy Pride Month. Many exciting Pride events are happening across our route, including @northernprideuk which we're delighted to support for another year. Book your tickets direct with Lumo today and don’t miss out on any celebrations!
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Due to severe weather warnings in place on the East Coast Main Line this weekend we are cancelling all services on Saturday 27th November. If you have prebooked tickets you will be able to use these on our services on Sunday 28th or Monday 29th November or request a refund.
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In line with government guidance face coverings will be compulsory on public transport including all Lumo services from Tuesday 30th November, unless you are exempt. Thank you for helping to keep our staff and passengers safe. #COVID19 #LumoTravel.
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2 million of you. It’s official. 🥳. Since launching, we’ve welcomed 2 million customers through our doors! We’re celebrating this milestone with remarkable stories from travel partners on the service carrying our 2 millionth customer. We can’t wait to share them…. #2inamillion
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We’re off to Edinburgh…who’s joining? 🏴 . 📷 asm_railway_photography
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An update from our MD @NEMartijn reassuring customers that our services will not be affected by the Industrial Action on some other parts of the UK rail network tomorrow and Saturday. He also gives an update on engineering works affecting services next Tue and Weds (16/17 May)…
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