LocalCircles
@LocalCircles
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India's leading community platform and citizen pulse aggregator
India
Joined September 2011
One of the elders in the family to me after my 2019 @BBCWorld interview on #DelhiAirPollution #delhiaqi “एक दिन ऐसा आयेगा, यह स्मॉग वापस ना जाएगा” Are we already there?
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This “want to move out of Delhi due to pollution” parameter of 40% hasn’t changed much since the @LocalCircles survey in 2019. What is much more important is the 8% that are already working on moving out per this week’s survey…and must be attributed to all the administrators
🚨 40% of Delhiites are thinking about moving out of the city because of air pollution. (Illness to Wellness Foundation report)
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Another example of #ForcedAction dark pattern, this time by a brand loved by consumers for its selection & value @Decathlon_ind but in exchange for these practices of forced data collection & privacy zuckering. Again, like others, at an advantage because the regulator #CCPA
Wow @Decathlon @Decathlon_ind, dark pattern much? Like I know you guys are data hungry based on my store visits, this just adds another layer.
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If the refund is not done for the first booking and consumers are being charged multiple times, this is the #ForcedAction dark pattern by @IRCTCofficial 70% of IRCTC users surveyed by @LocalCircles have experienced the Forced Action dark pattern. Surprised that @JoshiPralhad
🚨 IRCTC tech glitch is penalizing customers and blocking seats. During Tatkal booking, payment was deducted and the app froze and logged me out. After login, the transaction showed "NOT BOOKED" in Failed Transactions. Based on this official status, I booked another Tatkal
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This @LocalCircles chart captures the deterioration just within the last 12 months…Timeliness, Staff Attitude, Customer Service, Information Timeliness & Transparency have all deteriorated and should be the starting point for any overhaul initiative @MoCA_GoI @DGCAIndia @RamMNK
So why do people choose @indigo? Because it WAS a well run airline till it became this monopolistic entity. Blaming the fog is silly. This airline flies to so many sectors that a marginal delay even on one sector has a ripple effect. Isn’t it @CaptShaktiLumba @sjlazars
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#FakeReviews & #FakeRatings: This is an area where consumers & @LocalCircles along with experts & BIS did some amazing work to develop a standard for Online Reviews & Ratings in 2022. However, even 3 years later @IndianStandards & @jagograhakjago have just not been able to
Guys, don’t blindly trust product ratings on @Amazon or @Flipkart. Too many reviews are fake or paid, and genuine negative feedback often gets buried,always read detailed reviews, I have recently experienced fake products delivered @BandBajaateRaho @LocalCircles @jagograhakjago
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This #WazirX has dark patterns written all over it. The regulator #CCPA @jagograhakjago needs to get active and issue notices @JoshiPralhad @inidhikhare @LocalCircles has studied all major #cryptocurrency platforms used in India and most have issues. @RBI @SmalhotraRBI
🚨 BREAKING: WazirX users are reporting auto-enrollment into the new ZERO trading feature, with monthly fees deducted from INR balances or even by selling crypto holdings - without user consent. Many calling it shady post-2024 hack.
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Now that the standard for hospital bills has been issued by the Government, we need to make sure the public knows so if anyone is faced with a big hospital bill without detailed breakdown, they question @KavitaDatt @DeebashreeM
https://t.co/gZOBfWkkts
@VishnuFNO @malpani
Pleased to share that @IndianStandards supported by an able team of experts has published the Indian Standard IS 19493:2025 format for hospital bills in India. Hopeful that this will reduce citizen grievances with hospitals, drive increased transparency and reduce incidents with
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If you have been one on the receiving end of a #hospital bill with limited or partial details, you aren’t alone. 53% Indians surveyed who received a hospital bill did not get full details of the itemised charges for services, consumables & facilities. 74% demand that
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Pleased to share that @IndianStandards supported by an able team of experts has published the Indian Standard IS 19493:2025 format for hospital bills in India. Hopeful that this will reduce citizen grievances with hospitals, drive increased transparency and reduce incidents with
If you have been one on the receiving end of a #hospital bill with limited or partial details, you aren’t alone. 53% Indians surveyed who received a hospital bill did not get full details of the itemised charges for services, consumables & facilities. 74% demand that
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@yashoazad @AshwiniVaishnaw The latest #VandeBharat report card by @LocalCircles ! Clearly, customer service is rated poorly by travellers…And the way @RailwaySeva @RailMinIndia seeks feedback in a pushy way adds a bias… @PranavBalakrish
@ShivrattanDhil1
@marinebharat
@arpan355
@RohanMagdum7
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#BharatTaxi the Government taxi app is likely to have #darkpatterns too. Why? Is it #NammaYatri in disguise may be? @VishnuFNO @ProsaicView @malpani @ggganeshh @1987Kulbhushan @saket71 @mountain_rats @ramsundaramTOI @suchetadalal @kapsology @theskindoctor13
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@speakshoutroar @jagograhakjago @JoshiPralhad @inidhikhare @LocalCircles @kushgrwl @CaptShaktiLumba @arvind_Navy @ProfKapilKumar @srijanpalsingh @upadhyay_harsh1 @prasannamohanty @SurajyaCampaign @SaheelBobde Right now passengers are demanding compensation from Indigo for the additional costs incurred, time lost, harassment etc. via a class action. Indigo should file whatever against the aviation ministry if they believe the ministry’s actions led to the issue. The commercial contract
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Sad that a PIL by grieving consumers is needed for #CCPA/@jagograhakjago to act and initiate class action. What happened to suo-moto cognisance & action? This is setting a poor precedent and the Indian consumers deserve better.. @JoshiPralhad @inidhikhare
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Platforms claim to be “dark-pattern free,” yet hidden fees and tricky prompts still greet users every day. A new survey suggests the problem is far from over, @VikramOza explains what it reveals about India’s digital consumer experience. Watch live: https://t.co/ul5hMzdpff
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#IndiGoCrisis | Forced action, confirm shaming and bait & switch reported on Indigo, while drip pricing common on Air India, Spicejet and Akasa, finds Local Circles survey https://t.co/IpoCYj1N0H
news18.com
Forced action, confirm shaming and bait & switch reported on Indigo, while drip pricing common on Air India, Spicejet and Akasa, finds Local Circles survey
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IndiGo flight disruptions: 80% flyers hit by airlines ‘dark patterns’, nationwide survey finds
businesstoday.in
The survey, drawing from over 124,000 responses across 302 districts, found 80% of airline passengers encountered dark patterns during booking or management. These deceptive designs — like Bait and...
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Why are airlines exempt from India’s dark pattern audits? A new LocalCircles survey finds 80% of passengers faced manipulative designs—greyed-out cancellations, hidden fees, delayed refunds. IndiGo’s December chaos exposed how harmful these patterns can be. So where’s the
medianama.com
A new survey shows airlines use some of India’s most harmful dark patterns. Yet CCPA has not asked them to audit or disclose these practices.
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#IndiGo Flyers Faced 'Bait & Switch Dark Pattern' Amid Flight Chaos Last Week: Survey Passengers have accused other airlines as well, such as #Air India and #SpiceJet, of resorting to dark patterns, as per a LocalCircles survey. Read more: https://t.co/4L1rvEMV4p
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@KhapreVishal @LocalCircles @upadhyay_harsh1 @EyeshwaryaPatil @aakritibnsl @Mukesh_k @vishalgondal @BhavreenMK @internetfreedom @savitha_rao @prasannamohanty Yes Zepto has been notorious for dark patterns since inception till Oct 2025. It is only in November 2025 that it became dark pattern free. The notices referred in the article are based on violation prior to Nov 2025. Here is how they were: https://t.co/yrMYNNZGTQ
@RaoSumukh @ShachiGambhir The regulator clearly has to do more here @JoshiPralhad @inidhikhare @jagograhakjago #CCPA Though #Zepto senior leadership keeps saying they are addressing #darkpatterns, there is zero evidence of action so far. Till the time the above reported dark patterns are not addressed
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